It is a pleasure to stay here... An oasis of rest is the bustling area of Arusha... The luxury bungalows in the middle of the coffee-plantage and beautiful nature are stunning... The food in both the bistrot and the restaurant are great... and we were absolutely charmed by the social project Shanga.org that is hosted on the property, where disabled Tanzanians are working in creative sustainable jobs that are implemented in the hotel, for example all glasses are handblown bij Shanga! Big respect for the owners to implement this!

We were not very keen on the bean-to-bar coffee tour, but that might be something personal...

The staff were the absolute highlight, going above and beyond at every opportunity to make sure we had a great stay. The chef prepared us a special Swahili meal on the last night which was amazing and so tasty and such a treat, can’t say thank you enough! The room was very comfortable and the shower and bath were a welcome great after days on the Serengeti! Shanga was also a fabulous shop and great initiative as well

Probably the only minor complaint was that the rooms could have used a few more windows to let the breeze in, it got pretty warm in there in the evenings and at night!

An impressive Lodge nestled in the coffee fields of Arusha. Not only offering lovely cabins with luxurious bedding and bathrooms, but also a nice pool to dip in after a long day of safari - or work in my case. A big plus is their community work: Shanga workshop employing disabled and deaf people from around Arusha area is located on the grounds. And a zuri café called "kahawa" (Swahili for coffee;). You then totally realize you are in Africa when the breakfast has to be watched over by game keeper - because of the monkey families living on the premises. Definitively a stay to come back to!

Prices are obviously for foreigners - the 60min massage was 120,00USD which is expensive even in Europe.

The hotel is like an oasis in the bustling Arusha, setting in the coffee plantation, the room and bathroom is spacious and comfortably decorated. The food at both dinner and breakfast was excellent. There are many corners to sit and relax or walk around.

Check in process was a bit too long, after a long travel to the hotel, standing there for over half an hour just to get the room key was brutal.

The staff were amazing and went above and beyond. I can not say enough about the housekeeping staff, they were so kind and helpful. The breakfast was excellent. The best we had on our 1 month trip in Africa. We also enjoyed our suppers there.

The pool very much needs some maintenance and an upgrade.

Location stunning . Coffee tour well worth it and very interesting. Sitting watching the monkeys with their babies, drinking a cup of tea on the verandah was magical. Most staff absolutely amazing, however just a few (and only a few), seemed to find everything all too much effort, especially one or two at breakfast. Wrong breakfast orders, orders not arriving, having to look for staff to help. The actually breakfast food, choice, taste, variety was the best we have ever had. Apart from that, the whole place is magical and we will definitely return.

See above. Just a few staff at breakfast complacent.

Great luxurious rooms and located close to Arusha airport. There were 2 restaurants that served Western meals as well. The staff prepared breakfast boxes for us to leave at 5am. The beds were very comfortable.

it was overpriced.

The staff and management is exceptional and so so friendly. The food was outstanding and even though we tried going into town for food a few times, we enjoyed it better at the hotel. The room was really nice and spacious as well as clean and had everything we wanted. The park (coffee plantation) it is situated in is beautiful and the daily visits of the Vervet Monkeys is really neat. We absolutely loved it here.

If someone is staying for a longer period, more than 3 days or so, it would be great to have a simple gym for them to be able to do some training in (run, cycle etc.)

Beautifullly landscaped property. Spacious and well appointed rooms with a nice personal touch of greenery and rose petals. Excellent cuisine!

Nothing to add.

Staff was amazing. They made the experience so so so worth it! I want to come back to Arusha soon because of this!!