Super convenient for the visa office, which is why we were there. Clean, comfortable room. Has the most international TV channels I’ve ever seen at a hotel in Thailand.

Front desk staff told us breakfast started at 6:00. But when we got there at 6:20, restaurant staff said it didn’t start until 6:30. There were a few other (very minor) issues that showed staff need more training and communication with each other.

Breakfast menu was excellent. If the cooking staff could speak a bit more English it would have been wonderful but overall it was very good.

It was quite difficult to order and explain about food on the phone to room service as they could not understand English well. Also, every person cannot be expected to be familiar with using QR Code to see menu on mobile phones like elderly people so you must put a printed room service food menu in the room. This was a very big inconvenience for my old parents and I had to keep running down to the 4th floor to the restaurant to order food. Also, it will be good if the menu options can be expanded to include some more international items.

Location is great if you’re going to immigration. Facility is clean, smells like a spa. Rooms are clean, bed comfortable.

Some of the staff in the front desk and room service didn’t understand English very well. We went to get breakfast right after immigration. Got there at 10:05am and there was nothing left. Asked if they could get anything for my babies and they said breakfast was over. That’s not really the hotel’s fault because they did say it closes at 10am, but it was a bummer since I only missed it by 5 min.

Everything was very good except for the hot water temperature. I recommend this hotel and I would stay there again.

The hot water temperature in the bathroom was way too low. I would have complained if I had had to stay more than one night.

The property is so clean and staff was always welcoming and smiling

The location of facility is not near from restaurants or shops; because it is located inside governmental block.

Very well located with the need to go to the government centre.

The breakfast could be better for non-Thai people.

With experience for meeting, it is good as staff understand then allow to check-in a bit earlier 30 min before meeting time. Table and Chair are fit for the meeting, There should have a choice of leisure and meeting then room can be adjustable into meeting environment.

Location is a bit isolate from the convenience shop then there only have room services you can use. During the time of COVID there should have encouragement of sitting distancing for lunch-on.

Very, very helpful staff at the breakfast room! Due to the current Covid situation there was no breakfast buffet this time, only a la carte. The breakfast room/kitchen staff were extremely accommodating when letting us have our breakfast late because of some unforeseen delays on our part. Very grateful for their help as they saved our day! Check in/check out easy and quick by friendly and polite receptionists.

Despite the mandatory mask wearing requirements: Just inside the main entrance there is a small desk. Seated behind the desk was a man NOT wearing a mask! Wearing only a t-shirt and shorts, but NO mask, right next to the entrance/exit, this man completely ruined the professionalism shown by all the other hotel staff.

The location is not recommended for tourists. The hotel is surrounded by government authorities. Rooms a bit older but still clean.

Air conditioning temperature cannot be adjusted.

The room was clean and cleaning staffs were kind and supportive.

There’s no desks, so Hope you can add a small one for work to use a computer.