1. Near airport (15-20mins) 2. Easy to find, great location, nearby markets, restaurants, organic stores, tourist spots 3. ALWAYS VERY CLEAN and absolutely comfortable - BEAUTIFULLY DESIGNED SPACE 4. I LOVE ALL THE STAFF - very polite, easy to talk to, very considerate - they even packed our included breakfast because we had an early tour <3 5. The food is always great, wonderful way to start your day 6. There’s always someone at the front desk early, up to midnight 7. They have very clean and reasonable laundry service 8. The area is generally safe to walk home even at midnight I’m definitely staying with them again when I come back to CM :)

Nothing at all! Everything exceeded my expectations 😊

Very comfortable rooms and a nice environment to do some work in the reception area or garden, or to just hang out. Good location and easy to access Chiang Mai's sights. Breakfast was good value - cooked (Thai or Western-ish) or continental style - and there is free coffee and snacks available morning and afternoon (although pretty much any time). Helpful and friendly staff and the hotel dog made for a great stay!

A few mosquitos in the evening in the garden.

The location was great- close to all the main bars and restaurants. The staff were very attentive and helped to lift my heavy luggage up 3 flights of stairs to my room as I had injured my ankle a couple of days previous. Our group of 4 had plenty of space in the room- the bunk beds were spacious and the double bed was large. Really good pillows. The bathroom was the biggest bathroom we had seen- it had a bath tub and hand washing was outside the bathroom - a quirky set up but we loved it.

No lift

The locals was well located, the property itself was nicely designed and had a very pleasant ambiance. The room and washroom was very nice additionally they had free coffee (not the instant kind but a quality machine with fresh ground beans) , tea and snacks.

The rooms without the balcony had a very small window, not much natural light.

Everything. Seriously. The staff was delightful. The snack station was adorable and helpful. I apologize, however, if I ran you out of coffee and milk for steaming. But its your own fault. Whole bean with a real machine. No pods here. I love the sustainability from.glass bottles to fresh water available downstairs.. And it was walking distance to everything's i needed or wanted.. I would 1000%stay here again if I make it back to Chiang Mai.

Nothing. Im using this space to let you know that I have a youtube channel of my one month visit to Thailand and have been featuring some of the places I've visited. I took a lot of video, including with your staff and it will cover many of the benefits of staying at your hotel. The channel name is @ajewabroad your hotel will be featured by the end of the week. Subscribe🥰🥰🥰

Staff are friendly and very helpful. Very near Full Moon massage with extremely low prices for good old fashion massage. Also near to Anusarn market and Big C supermarket, Warorot big traditional market.

Happen to have a bad heel and have difficulty going up the stairs

Nice smaller hotel in Chiang Mai. Just a short walk away from the night bazar and old town Chiang Mai. Rooms are very clean and have everything you need. WiFi worked very well. However the service of the staff and the breakfast are the reason we would definitely book again if we come back to Chiang Mai :)

Nothing. Everything was perfect :)

Good location close to the old city and night market. Design of the garden and lobby.

Rooms and bed linens could be cleaner. Had to ask for a room change because of ants. Fyi it’s a 3 floor unit without elevator

It's a very homey feeling and had all the amenities we required for a getaway in Chiang Mai. Staff were extremely friendly and helpful, fantastic customer service as well.

The toilets had a slight damp smell, but nothing that would stop me from going back to The Locals!

Great funny and caring staff, warm atmosphere, delicious breakfast, coffee and snacks available all day – a wonderful base to discover Chiang Mai from.

We nedd more shelves and hooks to spread out and hang our stuff. Especially in the bathroom.