The staff were very helpful at all times. The hotel is very noisy if you are coming to do tourism. Facilities are wonderful with amazing sea views but the club is downstairs and you won’t be able to sleep until 2am if you are in one of the sea view rooms. Nevertheless, the staff change our rooms ( we were a group of 6 people/ 4rooms) multiple times to acommodate our requests. Facilities are great and if you are looking to enjoy the party and the beach of Tunis (Gammarth/Lamarsa) is great.

First off I appreciate the flexibility when it came to me arriving at 1am in the morning and even though the restaurant was closed they still were able to provide me a meal at 2am. I also appreciate the flexibility when it came to extending my stay for a little longer due to a late flight. They accommodated me by putting me in another room. The staff is courteous, exemplary and whatever negative reviews people had, they clearly don’t appreciate good customer service. Also Salma and Achref were both the best especially for my first time in Tunisia

the hotel was very good, more than vlaued for the money and the staf was fantastic they tried to do thier best to make us happy they do everything even the things that not thier reponsibility, however cyrine the reciption was polite and fantastic in dealing with guests, she helped me alots finally surely I will book another time at this hotel when return to tunisia next time all the best

nothing

Overall, my stay at the hotel was excellent. The staff were professional, welcoming, and very attentive. I would especially like to acknowledge the reception team — Youssef, Nadia, Fadi, and Wael — for their exceptional hospitality. In addition, the service staff — Anis, Aws, and Karim — provided outstanding support throughout my stay.

Nothing

Hotel has a very nice view. Toiletries are incomplete. Service was good but needs to improve on providing a fast response to the needs of the guest.

Upon check out they want to charge us of something that we didn’t use, they should have a check list upon the entry of the guest to know what is in the room or what is not there. Also there is no phone to call reception in room 520

The girl at the reception was very good ,helpful and professional The room maid made sure my room was clean and tidy when I left during the day, Great room service too Room was great and spacious 10 out of 10 Thanks for having me Hamdi

On the sea front overlooking the beach and facing the sun as it rises

A cab ride was necessary every day as La marsa was the closest place with good amenities

The location and stuff very friendly and nice

Very bad horrible breakfast and they charge you for the second coffee! Very bad the hole thing sadly I have to say and the problem is that you can’t make a booking without including breakfast so that’s bad

It was an excellent stay, I got a free upgrade to a studio which was very spacious and with nice sea view. Staff were very friendly and helpful. Room and facilities were awesome. Early check out was not an issue. Private beach is really wonderful.

Cleanliness could be improved. Air conditioning was not properly working.

It‘s a very modern and new build hotel. The staff is very friendly and helpful. When I had problems with my balcony door, I was offered the nicest room in the hotel at no extra charge...: The Italian Suite. It was wonderful! The sea is right at your feet. I can only recommend this exceptional hotel!

Everything was great!