Location , facilities and staff

Everything was good except that there was no kitchen cultures

The experience was perfect at all levels. Starting from the free upgrade of our booking to presidential duplex suite, even before our arrival. Hotel management (Mr. Mhiri) was in touch with us thru WhatsApp before our arrival and during our stay to ensure our comfort. Up on our arrival, Mr. Tarek (reception) was very friendly and helpful. The presidential duplex suite was outstanding, spacious and clean with all required items. The kitchen has all supplies. The suite has been cleaned perfectly daily. Breakfast is very good with various options. Free car vallet is available at the hotel. Nice and helpful team. Spa and in-door swimming pool are also available. The swimming pool is perfect. All our thanks and appreciation to Mr. Mhiri for his follow up, to Mr. Tarek for his welcoming and willing to help, to reception team for their support, to Mr. Moncef chief security and all his team for their kindness and support, to Miss Manel chief housekeeping and her team for their kindness and perfection, to all restaurant team. Special thanks to Walid (car vallet) for his great help during check out.

None

Location perfect. Very friendly staff (M. Marwa, Mr.Khalil ). All did their best to ensure everything was top notch and gave much needed information about whereabouts even on food. The beautiful upgrade was a very nice gesture . Close to a lot of shops &cafes, but still quite with nice views on the lake and mountains. Tunisia mall is near. Easy to reach old Medina, sidibousaid, & Carthage . Comfortable bathrooms. Friendly staff everyone especially Aziz,Isam.

Pillows were not comfortable.

Very nice Suite : clean and comfy beds clean bathrooms, The staff are so kind. I even asked to extend one more night. SPA : Very nice and super clean, I did the hamam it was nice & the massage after it was the best massage I have ever had in my life (no joke) ! Breakfast : was great. Wifi : very good

Absolutely fantastic experience at this Hotel ! The location is unbeatable, right in the heart of the city "Lake" . The staff was incredibly welcoming and attentive, making my stay truly memorable. The Suites are tastefully decorated, offering a perfect blend of comfort and style. The amenities exceeded my expectations, and the breathtaking views from the Suite added an extra touch of luxury. Highly recommend this gem for anyone looking to indulge in a top-notch urban retreat.

I had a great stay at this hotel. The service was professional and attentive, everything was well organized. The cleanliness of the rooms and common areas was impeccable. A special thanks to Marwa at the reception — she was incredibly helpful & friendly . I truly appreciated her kindness and professionalism.

Very nice experience, unfortunately it was only for one night. The hotel is very beautiful, and the suites are magnificent. Ideal for families, friends and work colleagues.

The Amazing 3 bedroom Penthouse Suite was very spacious and luxurious. Excellent Staff, Great Location, Delicious Dinner Buffet, Wonderful Facilities. This Hotel gets a perfect 10 out of 10. Will definitely stay here again. Marwa at the front desk was exceptional with checking us in and ensuring that we had the best Suite. Thank you so much Marwa, you helped to make our birthday trip fantastic and unforgettable. Tarek at the Front Desk was very helpful with assisting us during our stay at the Adam Hotel & Suites. When we return to Tunis this is the ONLY Hotel we will stay at.

I have absolutely NO complaints, just wish we would have stayed longer.

Thank you to the hotel management for a wonderful 6-night stay. The service was exceptional, and the staff made sure everything was perfect. I truly appreciated the attention to detail and the warm hospitality. I will definitely be returning in the future.

The staff is always kind and professional, and the service remains excellent. Thank you for maintaining such high standards — I’ll definitely be back!"