The property is very well maintained with an air of luxury the bedroom we had was large with a very comfortable bed lovely bathroom and a balcony looking over the pool and with a sea view There was plenty of varied choices of places to eat and the service and food was excellent All the staff were very friendly and helpful the reception booked two tours for us to see the local sites of interest with a very good guide called Lambjed who I would recommend Apart from the lovely pool area there is access to a private beach where you can sunbathe and swim in the med We liked the hotel very much and would be happy to return

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Excellent buffet breakfast. Lots of choice from European breakfast foods and Tunisien sweet and savoury breakfast treats.

Very disappointed with the Tunisian Restaurant - we has to return 2 main courses tick with oil and overcooked Spinach that tasted of stewed tea. They refunded these 2 meals but the food was expensive for the quality. Pool - Pool staff ignored the noise of 2 young Tunisian children (aged under3) making loud noise and one screaming when his water wings got trapped under the handrail into the pool. No parent present and no pool attendant came either. Surely the main deep pool is for adults? All guests at the left far side of the pool suffered their noise full mornings. Their parents were present and showed no respect for yhr other guests. There are 2 pools for small children. Thankfully our holiday then ended.

This was an absolutely amazing hotel- it felt authentic but also safe. The staff was exceptionally delightful and diligent-including Khalid who sat me for breakfast every morning and remembered my coffee order each day. The spa services at the hotel were also great-l especially enjoyed the Roman bath experience, which felt both authentic and relaxing. The beach services were also quite nice, particularly because of the towel service and the security present, which made my day at the beach feel both quite relaxing. As an American traveler, I found the hotel experience to be equivalent to such more posh and authentic version of a resort in Mexico. I also really liked the tour guide the guide the hotel recommended, Lakhal Lotfi, who seriously knows everything about the history of Tunisia, especially Carthage. I think a tour with him is a must for any lover of global history.

We wanted to spend a couple of days on the beach after exploring Tunis' Medina...and decided to go for The Residence instead of The Four Seasons, trusting the reviews on booking.com and trip advisor. And we are so happy we did! The Residence may not be a modern design superstar. But it more than makes up for it with incredibly kind and attentive staff, well kept and super clean facilities and an overall relaxed and peaceful atmosphere. Loved the beach and pool and spa. Easy to get to Karthago, Sidi Bou Said and chic La Marsa restaurants. Highly recommend!!

Staff were exceptional in their service, gave great recommendations for -hammams, hairdressers, etc. Diana the resident cat and her carer were both very endearing. She’s a very royal cat and fits the place well. Hotel smells amazing and is very welcoming and soothing on the senses. The evening entertainment-singing was great. Staff are very friendly and greet guests individually. The onsite mini farm producing fresh organic herbs, oranges, olive oil etc used in the cooking is truly exceptional.

As it’s low season the beach was very quiet but uncared for in some parts. Glass bottles and rubbish was dumped near the private beach, although the sandy part was clean. The hotel land is vast with hens onsite but their cages were small and could easily be expanded. The food variety was limited for vegetarians- more variety of small dishes, mezze style of different cuisines, would be welcomed.

I enjoyed my stay at this hotel - lovely hotel with good sized rooms , nice spa and great location to visit many sites . The staff are all amazingly hospitable at this hotel and always assist with a smile . Thanks to the front desk staff who were all always helpful especially Nizar , Besma and Wessam . The concierge and staff at the gates were also always ready to assist . Khalid and Anis at breakfast were very kind, looked after us well and informed us about the local Tunisian breakfast . The onsite Tunisian and Mediterranean restaurants we tried were also good . There was an issue initially with being allowed to wear the burkini at the spa but that matter was kindly resolved - Thank you.

No major issues . Breakfast options/presentation could be better but overall a decent selection .

The Residence Tunis is hands down one of the best places I've ever stayed. The hotel is stunning — beautiful architecture, peaceful vibes, and right by the sea. The rooms are super comfortable and stylish, with great views and all the little luxury touches. The staff is incredible: friendly, helpful, and genuinely welcoming. The food is also delicious (don’t miss the Tunisian dishes). It's the perfect spot to relax and recharge. Whether you're here for a romantic escape or just some serious chill time, this place nails it. Can’t recommend it enough! 5 stars all the way.

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We had a lovely family stay at this hotel. The staff were outstanding : welcoming, attentive, and always ready to assist. There is a real sense of teamwork, which makes the atmosphere very pleasant. It’s difficult to name everyone, but I would like to thank the whole team for their kindness, especially Olfa, Samir, Khaled, Wissem, as well as the reception staff and the housekeeping team. Cleanliness was also very good and met our expectations.

The most comfortable hotel bed I have ever slept in. Beautiful facilities, room was very clean, hotel has direct beach access. Spa was a bit expensive but offered great value for money. Most of the staff speak english, which is very helpful for tourists, and they are very friendly and helpful.

This may be because I travelled during low season but I found the breakfast buffet limited, the Tunisian restaurant is closed most of the day, the rest of the restaurants are closed between 3pm and dinner which forced us to leave the hotel in search of a late lunch.

Okay, this place is fantastic. Beautiful hotel both inside and outside, great SPA, the breakfast is just amazing, they have everything you might want. The hotel is also super clean, the room cleaning is being done everyday and they also check it once or twice more during the day while bringing fresh fruits and water. Also, the local restaurant is very delicious, very much recommended. High class service, and nice live music on the weekends at the lobby bar. If you order a car via Bolt app. Waiting time 3 minutes. Taxi to Carthage: 15-20 minutes, 5 euros. Taxi to Tunis: 25-30 minutes, 7 euros. Taxi to the airport: 20-25 minutes, 7 euros.

Sometimes there was toooo much service. Everyone around tried to be helpful and supportive, but at some moments it felt a little annoying. Even though every each person at the team was really nice and smily.