Compliments to the chefs! The food variety and taste of the food were beyond expectations. A great variety of food is accessible almost every hour. A la carte restaurant is a must-try; thank Mr. Tuncay for the fantastic service at the Asian restaurant. Beach access is very convenient, and they serve drinks continuously on the beach. Waiters with roller skates deserve applause for their talent and dedication.

Transportation from and to the airport with a taxi is the least enjoyable part of the fantastic holiday. Taxi drivers are charging a lot. The cleaning service needs improvement. The volume of work seems to be overwhelming for the cleaners, which is affecting their standards of cleanliness. The volume of the music could be reduced to a level that is less audible on the beach.

We had a wonderful time staying at your hotel. From the moment we arrived until the day we left, we felt truly relaxed and well cared for by your staff. Their professionalism, kindness, and attention to detail made our stay exceptional. We cannot express enough our satisfaction and appreciation – thank you for such a memorable experience! A special mention to Mr. Mustafa for his outstanding assistance. Upon our arrival, he kindly offered us a sea-view room so we wouldn’t have to wait. That thoughtful gesture truly reflected the excellent service your hotel provides.

Our stay at Kaya Belek was absolutely phenomenal – hands down the best family-friendly hotel we’ve experienced in the Antalya region! The rooms are wonderfully spacious, easily fitting three with comfortable beds. The aquapark and kids’ activities were a huge hit, providing endless fun for our child. The animation team was exceptional, bringing so much energy and creativity to keep everyone entertained, special greating to Elvira. The management and receptionists were incredibly helpful, always going above and beyond to ensure our needs were met. Communication was seamless, with nearly all staff fluent in Turkish, English, Russian, and German. We couldn’t have asked for a better experience – highly recommend this hotel for families!

• EXCEPTIONAL service, especially from Serkan in customer relations, who went above and beyond to meet our needs. • The beach has sand mixed with small pebbles and a wide swimming zone, which was enjoyable. • Good variety of food options, including healthy fruits and vegetables. • Spacious rooms, view from the sea-view room was beautiful (see photo)

• The rooms need at least some cosmetic renovation; I expected them to be 'tired' but not to that extent (see photo) a fresh coat of paint would make a big difference. This is why I just can't rate this hotel 10, sorry. • Very loud music from the disco until 11:15 PM almost every day (mostly Russian/German old pop songs), which unfortunately affects sea-view rooms the most due to their proximity to the noise. If you like discos - you will be happy though :)

the whole property was excellent. the package curated is just so perfect. Serkan over there hats off to you boss. Best service ever man. Thanks for all the love Kaya Belek. property must visit if you in antalya.

Our stay at the hotel was off-season (end of March), which we are very happy about. Since we do not like extreme heat and large crowds of people, which is typical of the summer season. The location of the hotel, the area around the hotel, and the beach at the hotel are magnificent. The staff is beyond praise. Special thanks to the girls in the SPA: you are great and true professionals. The food is delicious and varied.

There was absolutely no seafood and a small choice of fresh fruits on the menu, which is very strange for a hotel of this level. Also, the room lacked forced exhaust ventilation from the shower, and natural ventilation was not adequate.

The rooms are spacious. Italian Alacarte was really exceptional, all quality foods with many varities, its great that one free alacarte provided. Room cleaning was excellent. The service was excellent all emplooyees were so helpful, hard working and hospitable.Hourly Animation programs always continues on time and very entertaining. Drinks offered were good quality, all bartenders are polite and works real fast as weI would like to special thank to Serkan bey, who welcomed us, always in contact with us and helped us anytime we need. Our morning waiter Ebru also so helpful and give all her attention to her section guests. The waiterNurullah from Italian restaurant made us great suggestions and very attentive as well. Spa is very nice and Zekiye hanım from Spa reception take care of us real well.

Main restaurant foods sometimes excellent but sometimes below average, too much turkey and chicken are offered. Better if its more steady.

The food was amazing – great variety and quality every day, with delicious desserts and fresh fruits from the first day to the last. There was also a wide selection of drinks. The staff were super friendly, professional, and always ready to help – very service-minded and well trained. The evening programs were really cool and entertaining. The location is also great, just a 20-minute walk to the Land of Legends.

The room key cards didn’t work well – we had to get them replaced almost every day at reception.

Service was very good. Food was very nice and they made different stuff everyday. Outdoor and indoors pools were lovely too. Gym is superb. Serkan made us feel very welcome and told us where everything was in and around the resort. He kept us informed as to what programs were going on around the hotel every day. Azize also helped us book land of legends and ensured we got there the next day by contacting us. Exceptional service from the pair of them.

Guest relations wasn’t very welcoming when we went to book the in house restaurant and they acted a bit cold/tiny bit rude and didn’t look like they wanted us to book the restaurant. Laundry price is very very expensive. We washed about 8-9 items in total including about 3 underwear (small items) and we paid about €85 for this which we were billed at the end of our stay when checking out. Also there is no iron but Serkan did inform us that it’s due to health and safety reasons - every other hotel I visited have an iron though.

Beach was beautiful. Staff very kind and helpful. Food was delicious. Buffet food was better or as good as the ala carte restaurant. We were allowed to use the facilities before check in and after checkout because our flight times were outside of these hours. We were impressed we could even use the buffet which was delicious and varied. Serkan was very helpful and attentive throughout our stay.

Our room was not ready at check in. We waited 30 minutes and then they were still cleaning and stocking the minibar when we arrived. The safe was not easy to use. We contacted through booking.com prior to our arrival and often got no response. The information on the website and booking.com about their golf club is years out of date. We were not informed the golf would be closed until after we made our reservation and this was the main reason for our stay so we had to find golf elsewhere.