Mattress, shower.

Bad smell in the bathroom. Toilet brush was not clean. We had bottles of water first day, next day only one bottle, and then no water at all. Lack of tissue, tissue box was empty, with toilet paper on top. Breakfast was quite poor. There were no teaspoons at breakfast.

The hotel is new, the location is excellent, not too quiet, but tolerable. Shopping stores are nearby, as well as a large number of restaurants and cafes. But the best of all is the hotel staff, especially our host Mr. Eren and his colleague Mr. Abdulrahman. Their smiles, kindness and high professionalism made our stay in the hotel and in Istanbul unforgettable. Many thanks for that

The breakfast should to be better, richer and more diverse, SPA should be put into operation asap, so the quality of the service will be completed .

I recently had the pleasure of staying at this hotel and I am very satisfied with my experience. I particularly appreciated the cleanliness of the room and the regular housekeeping, which were maintained at the highest level. Additionally, the peace and quiet allowed me to fully relax and unwind. The hotel also boasts an excellent location and a convenient bus connection to the airport, which was very handy for me. I highly recommend this hotel!

The breakfast had a limited selection, and one of the staff members was too quick to take my plate away. I hadn't finished eating, and I didn't give any indication that I was done, yet the waiter took my plate. It felt as though this was done intentionally to prevent guests from eating more than the hotel intended.

hotel conveniently located close to historical sites and shopping areas Spotlessly clean rooms with comfortable beds and all facilities. The highlight of our stay in the hotel has been Eren, very friendly and extremely helpful, always ready to stretch to make guests happy

Bathrooms don’t have the proper ventilation - there is always some smell when you enter it The entrance has only stairs - quite difficult to ascend with suitcases One morning, when my friends and I needed to leave earlier, breakfast was not ready by 7:30 (whilst it has to start at 7) - the cook was late No apologies for a delay were brought

The location was perfect, very close to Metro station and tram station, also it’s a perfect place to stay if you love shopping because you can find hundreds of beautiful shops nearby. The hotel shuttle to airport was perfectly comfortable and very affordable. And the best thing about the hotel was the staff Abdurrahmam, Muhamed and the manager Aysun were wery helpful and polite trying to give us the best service possible. Thanks you for your kindness 🙏

Everything was fine

The hotel is new and very nice decorated. The location is perfect - close to the historical monuments, Grand Bazaar and all ways of transportation. The rooms are super clean, the bed is very confortable and the shower is divine. Some noises could be heard from the hallway, but nothing major. The hotel's personnel was the best - from the reception, to the restaurant and all the cleaning team. Great job! We had a lovely stay in Manors hotel and in Istanbul as well.

We could not benefit of the spa.

The whole experience was amazing, the staff were absolutely outstanding. Abdulrahmen made our journey even better he was very helpful and friendly he made us feel at home, the hospitality we got from every single member of the staff was excellent. The hotel is located in the most beautiful place, I would definitely recommend it. And I will definitely be using their services again. Thank you Abdulrahmen , Muhammet and everyone. I will rate the whole service a 5* for sure 😊

N/A

Location is good, near the tram station. Overall is good value for money, but I would choose another hotel next time with better breakfast and larger space of property.

Breakfast is poor choice and the same every day (no turkish dishes). Room is small and also the hotel it self.

Nothing more could be desired from this wonderful place to stay when visiting beautiful Istanbul. Perfect location, cleanliness, polite staff, comfortable beds, spacious bathroom. I will definitely visit again on my next trip. Thank you to all the staff for a pleasant stay and special admirations for Abduramann.

It's not bad, but the breakfast could be enriched a bit.

Hotel room was very clean, service was great. Breakfast was included, that was nice.

The washroom extraction was always on, clearly there was an issue with washroom sink smell that they were trying to hide. The concierge’s recommendations were great except for the sweets shop that was extremely over priced compared to others and was not as good in terms of quality.