Excellent location for business travelers, very humble staff, Room are good, breakfast is perfect delicious, my recommendation for all

Every things was perfect

it was perfect therse is something that should be fix but afterall its perfect due to its location cleaniness and every thing eelse irecommend it if you are visiting istanbul

nothing

The staff were very helpful and friendly. Special thanks to Mohammed who works the day shift. Everything was great!

The property was super nice and good and located in good area

The lighting of the room must be improved

everything is perfect nothing more to say espacially the staff

nothing

There was a contineous and uncontrollable flow of water in the toilet. It’s a waste of water and the ac made noise so I had to turn it off to sleep.

I like the room, the bed and the location!

Location

I recently stayed at Cuento Hotel Taksim and had a very disappointing experience.receptionist was very unprofessional in their welcoming When I arrived at my room, I was greeted by a trash bag left at the door, which was a poor first impression. Upon entering, I noticed the lighting was very dim, making the room feel unwelcoming.To make matters worse, the bed had an unpleasant smell, which was very off-putting. The worst part of my stay was discovering insects in the room. This made it impossible for me to feel comfortable or get a good night's sleep.Due to these issues, I cannot recommend Cuento Hotel Taksim and will not be reserving a room here again.

There was one young lad who worked there and who was friendly and helpful.

My initial room had water streaming from the extractor fan, in the ceiling of the bathroom. When I politely reported it the 'friendly' member of staff, he got grumpy. In addition, the towel hooks were hanging off the wall and were under the streaming water. The air conditioning made a terrible noise. There were no shelves or drawers in which to put my clothes. I had to ask to move to a new room. Room 2 was dry but again no shelves or cupboards. My friend's room had a large hole in the headboard and again had no drawers or shelves. I have stayed in hostels which are in much better condition than this hotel. I don't mind basic but this hotel is not being maintained, even at a basic level. I am not even going to detail the poor breakfast except to say that the bread was brought out cupped in the hands of one of the staff each time it was running low.

On a positive note, I did appreciate the friendly staff and the hotel’s convenient location, but these factors pale in comparison to the issue of the pests. I urge everyone to think twice before choosing this hotel until they can guarantee a safe and clean environment for their guests.

I recently stayed at this hotel and unfortunately, my experience was far from pleasant due to an extremely concerning issue: bed bugs. Having traveled extensively over the years, this was the first time I encountered such a problem in an establishment, and it was truly horrifying. Bed bugs are horrific insects that hide in bedding and furniture, emerging at night to bite unsuspecting guests. Even budget hotels should maintain a basic standard of cleanliness and safety, as this situation is not only unpleasant but poses serious health risks, especially for individuals with allergies. I checked in for two nights and only became aware of the bed bugs during my second night. In the morning, as I was rushing to catch my flight, I didn’t mention anything to the staff, especially since I had only noticed a couple of red spots on my skin and didn't think much of them at the time. However, I've since learned that bed bug bites can take up to 10 days to fully manifest. A week later, while in another city, I was horrified to see my body covered in terrible spots, with the red areas becoming inflamed. That was when I realized those bites were indeed from bed bugs in this hotel. My holiday was ruined; I suffered from allergy reactions due to the bites, experienced severe itching, and felt embarrassed to go to the beach. Even a month later, faint traces of the bites are still visible on my skin. What’s most disheartening is that the hotel staff must have been aware of this issue, as bed bugs leave unmistakable signs on bedding. I struggled with the decision to write this review, feeling disillusioned and recognizing that no amount of feedback would restore my health or compensate for my experience. However, I understand the importance of warning future guests. This hotel should be closed until they thoroughly address and eliminate the bed bug problem, a reality they likely acknowledge.

lobby mann was very rude and uneducated syrian .It took half an hour to get to our room. They didn't give us breakfast at 7:30 in the morning and said it would be breakfast at 8:00. The shower was broken and the bed had bugs.too much noice in the room

lobby mann was very rude and uneducated syrian .It took half an hour to get to our room. They didn't give us breakfast at 7:30 in the morning and said it would be breakfast at 8:00. The shower was broken and the bed had bugs.too much noice in the room