The room was very comfortable and quiet. Breakfasts are worth a special mention. With Booking.com I could benefit from a free limo pickup from the airport.

A deposit in amount of 100 EUR was something I wasn't expecting from a hotel of that class.

İf you want to stay in the modern city center of İstanbul, the location is great. The hotel is very clean, and staff is very attantive. Mr. Tevfik, who handled our check-in, was very kind and helpful. İt is also ideal for business stays.

Everything was great, but in terms of a higher lever of service, it would be more convenient if the valet fee was fixed daily instead of being charged per entry and exit.Also in some hotel, room service provides a sleep mask before bed, closes the curtains, and adds smalls touches to ensure a more comfortable sleep for guests. Of course this is not a negative aspect, but it would be better if they were offered

Everything about this property was fabulous; starting from the staff at the reception (Anil & Furkan) all the way to guest service and restaurant. The breakfast buffet had a delicious verity of selections that will make everyone happy.

Nothing at all. I wish I stayed longer

The hotel is conveniently situated, offering easy access to a nearby shopping mall and the metro station, making it ideal for both leisure and business travelers The accommodations are remarkably clean and well-maintained, providing a fresh and inviting atmosphere with spacious layout The hotel staff demonstrates exceptional professionalism, providing personalized attention to each guest while consistently greeting everyone with warm smiles. The breakfast buffet features an extensive variety of options, catering to diverse tastes and dietary preferences.

Maybe room light is not very bright, but that was a very minor issue

Very nice breakfast, very nice hotel, all at superlative. It is indeed a true 5 stars hotel, very modern, clean and you can have a nice experience. If you have an executive room you get access to the executive lounge where you can serve dinner for free. It is the best location in Istanbul.

At the arrival, we got stuck into taxi, and the I have told bell boys to not take the luggages because we were still trying to pay the taxi with the card, the bell boys thrown our luggages in the taxi trunk after they picked them up. The minibar fridge in the room was doing a lot of noise in the night.

I don’t often leave feedback, but I simply couldn’t not leave one for this beautiful hotel. The hotel staff are so very well trained and have a perfect balance of friendliness and professionalism. The hotel itself is excellent for people on a work trip who also want to relax in a Turkish hammam, workout at the gym or swim in the most pleasant swimming pool after( or before) their meetings. Overall, the standards are very high at this hotel and the staff are attentive to your needs, quietly making sure that you get exactly what you need. I’ll definitely stay here again, and I would recommend it to anybody who is after a hassle- free hotel stay where nothing goes wrong and everything is designed to give you a comfortable and luxurious experience.

As remarkable as it used to be even 10 years back.... The staff is very polite and helpful. Wholesome breakfast with Mediterranean, Indian, Turkish and international cuisine , well-equipped fitness centre gym, extremely clean pool and excellent sauna/whirlpool facilities. Located very close to one of the best shopping malls - Kanyun and Metro / ample public transport, an iconic Turkish architecture mosque right across the main arterial, yet in the middle of the business/ financial district of Istanbul.

With so ample space they have, could also offer a better sleeping lounge with reclining couches for the guests checking in earlier in the day or have to stay back in the hotel after check-out...

Bkfst was super, spa and fitness too. I enjoyed sauna and steam bath. Location is perfect, not too far from the fancy area. Around the hotel there are mall and restorants. Room was spacy and comfortable.

Nothing

Everything was fantastic. Great location, great hotel and super polite staff. Reception staff are always ready to help guests. Also, housekeeping service was perfect. I always respect other traditions and culture but I was just shocked after this situation. About 100 people from the Indian delegation came to the hotel and our breakfast hall was full and everything was antisanitary because some people from the delegation stand and ate everything in front of the food desk with their hands and if they dislike the food then they just put their food from their hands on the food desk. Nobody wants to eat this kind of food of course. It was horrible scene for everybody. I think, everybody complained about this situation to the hotel managers and hotel staff. Next day hotel staff divide our breakfast hall in 2 parts. First hall for the delegation from India and the second one for us. It was so nice to sit in a clean and noncrowded breakfast hall. Big thanks and big respect to the hotel)

The staff was friendly, attentive and helpful. The breakfast had a large variety of choices and was delicious. The hotel is a large space with a lot of areas to create anything you want. Secure as well. The doormen were quick and helpful. The assisting staff were quick and generous. The maintenance team were understanding and helpful.

The room prices are on the higher side. There was a small mix up during check-in where this website and their system did not match but was quickly fixed better than expected by Anil. I can't say anything bad about the hotel thanks to him.