The Hay Hotel Alsancak came highly recommended and it was amazing as expected. Perfect location and we took the upgrade to the junior suit located at the top floor of the hotel. It was quiet, we had a balcony with an amazing view, we had a great room and just a good time. Bathroom and room were clean. The breakfast was amazing, we enjoyed the stay a lot. Staff was super nice and spoke good English. We also booked a tour with them to Ephesos, which was maybe pricy probably and included stops at some shopping destinations, but at the end it was a full day tour with pick-up and drop-off at the hotel and very comfy. My recommendation: if you can afford it, go for the Junior suite and enjoy the view from the balcony.

We spent 7 nights here as a couple and found the room very comfortable and excellent value for money. The hotel’s location is excellent – within easy walking distance of many restaurants, shops and a supermarket, and also a pleasant walk to the İzmir Bazaar and the Smyrna Agora. The staff were outstanding: Tuğrul Harmancı, Efe İğöz, Şehsuvar Çağlar and Ercüment Özatakan were all extremely friendly and helpful. They even went out of their way to help me retrieve a book and glasses I had left on the Çeşme bus. We would definitely stay here again and highly recommend it to anyone visiting İzmir.

No complaints. The service and accommodation were excellent value for money. It was a very hot time of year but the hotel could do nothing about that, and the air conditioning in the room was very good.

Location is great, they have everything you need even sewing kit. The shower was amazing, bed was comfortable. Staff was polite. I had a breakfast opportunity but never used it, so can’t comment. All their buttons like “do not disturb” or “I need cleaning” work and the staff is careful about it. My experience in this hotel was nice. I would stay here again, but … :)

It was dusty, floor was also dusty with black men hair on it. The room looked like it was cleaned but a long time ago, as if no one stayed there for a couple of weeks and floor wasn’t cleaned for a couple of weeks too. I would be so happy if the hotel refreshed the room before my arrival. And when I ordered food I had to come down all the time, I don’t do this in other hotels, but this hotel’s rules were different. I followed them even though it wasn’t comfortable. Like.. I ordered food and while I’m waiting I go take a shower .. after a shower I need to put my street clothes again to go meet a courier. These 2 details were upsetting. But in total the experience was nice.

First of all we want to thank Tugrul ( hopefully right spelling ) he checked us in and out and was extremely helpful when we asked for a different room. I am quite a light sleeper and the room on the 2nd floor was a bit noisy so he immediately gave us another on the 6th. Perfect. He was helpful, professional and kind. Hope his boss reads this 😁 The room had everything comfortable bed, great shower, the fact the complimentary water was replenished everyday…fantastic. Location is very good easy to get around either by public transport or on foot and there are plenty or restaurants, bars and shops nearby. Certainly stay there again if we go back to Izmir.

Wifi is not great

The hotel is in a vibrant entertainment area, with lots of nearby restaurants and bars. It's a short walk to the waterfront where you have great views across the harbour or you can walk along the promenade. Breakfast was good. The staff are very helpful and kind. They arranged trips for us to Ephesus and to Pamukkale. The room itself was well appointed and comfortable.

Very comfortable, large bed. Doona was made of cotton, not synthetic, which was particularly nice. Great Blackout curtains and reading lamps. Very friendly staff, great hot water and lovely shower.

There were no toiletries in the rooms apart from soap - no shampoo or conditioner. We had to use soap to wash out hair, it was the only hotel we stayed at in Turkiye that didn't provide shampoo, conditioner and body location. Breakfast was good, but there was an additional charge for orange juice. This was also the fist time we'd been charged for orange juice in the 8 hotels we stayed at in Turkiye.

The personal was absolutely top, they were so kind and respectful, this was my first solo travel as a woman I couldn’t feel safer, the hotel was in tip top shape, the breakfast was delicious which is rare in hotels these days, it’s super close to Kordon alsancak which is just fabulous to see!

The only thing that could maybe bother, is the noise coming from the deliverers from the pizza place next to the hotel, but that has nothing to do with them + they were super kind and gave me a new room.

Check in: 3 May from 14:00 Check out: 5 May Economy single room with free breakfast I had the pleasure of staying at this hotel recently, and I must say, it left a positive impression. From the moment I arrived, I felt welcomed by the friendly staff. They even allowed me to check in early, which was a great convenience. The hotel's foyer is sleek and modern, with comfortable seating that invites you to relax. Breakfast is served in a restaurant adjoining the hotel, and the seating area is spacious. Unfortunately, my tour bus arrived early, so I missed out on the full breakfast experience. However, I did catch a glimpse of the buffet offerings, and they looked absolutely delicious. The room itself lived up to its promises on Booking.com, with all the advertised amenities. The bed was comfortable, ensuring a good night's rest. Although my stay was brief, I found the hotel's location convenient. If I'm ever in the area again, I won't hesitate to choose this hotel for my accommodation.

Nothing

The hotel has a great location in the lively Alsancak neighbourhood with plenty of restaurants and bars. The rooms are quite big, which makes it nice for travelling with family as well. The breakfast buffet has plenty of options. The staff is friendly.

There was so much food at the breakfast buffet that our only concern is food waste, but perhaps they have found a solution for that as well. Otherwise, that would be our only suggestion :)

Very well located (~2 minutes' walk to the waterfront, numerous restaurants and bars nearby), clean and well equipped room with helpful staff. Recommended.

Breakfast was good but perhaps a little limited - the included breakfast did not feature coffee for example (Turkish cay is available) or juice. Numerous coronavirus warning signs, restrictions etc in place - although these were not problematic I found it a little jarring. Appreciate this is personal choice however.