Breakfast was great and had a variety of options. The location was convenient and walking distance to many shopping opportunities. It’s also very easy to travel via local rail. The staff were very personable and made you feel like family. They were very reasonable with making our stay as comfortable as possible after bringing up concerns.

Our initial room had a pungent smoke smell, it was even in the bed and made it difficult to sleep. It was so bad that we had to book a room at another hotel since they were fully booked. Although the issue is not directly the hotels fault they rectified the situation by upgrading us the next day.

The hotel met my expectations. The rooms were clean, all facilities in the room were working well. Daily adjustment of coffee/tea. Located close to the boulevard, but you need to walk a little to get to the tram and bus stops. It takes about 20 minutes to walk to the central part of Alsancak. There are several good restaurants nearby where you can have lunch. The breakfast was average, but I think it corresponded to the price-quality ratio.

I noticed a lingering smell of smoke in the room and the hallway. They try to air out the rooms—I saw them keeping the doors open after guests check out (which I haven’t seen in other hotels)—but it doesn’t seem to help much. However, it might be the case that I did not specify a non-smoking room during booking.

The hotel is in a nice, central area of the city. The rooms were clean and comfortable. Very efficient car parking service.

No AC in the room. Expensive laundry service (but we were well informed by staff about the prices). Annoying blue light in the room near mini bar which couldn't be turned off at night.

The location was brilliant and we were late checking in and they waited for us, parked our car and showed us to our room. It was near the waterfront in Izmir, very convenient for business, I think. It has a business vibe to it. Really wild decor and a lot of bizarre art works but nice enough. The breakfast was HUGE and with loads of choice. Hot or cold, fruits, jams, olives, yogurt, etc.

The bathroom was a little tired, but not too bad.

I had a wonderful time at Zeniva Hotel in Izmir! The location is unbeatable, just a walking distance to Kordon, Izmir's scenic seaside promenade, making it easy to explore the city and enjoy the stunning views. The hotel itself is cozy, with personalized service that makes you feel truly well taken care of. The breakfast was good enought, with a lovely selection to start the day off in the right manner.

The rooms were spacious and very clean. The location is great, close to everything in the city but off a side street so very quiet. Breakfast included was standard although real coffee was extra charge (Nescafé free). Aircon didn’t work even though they looked at it. Strangely after the first cleaning day cushions were taken from the bed and sofa. Staff were quiet but helpful.

The staff & location. Front desk staff was able to arrange a driver to ancient city Sardis. Room was large, bed comfortable, air con perfect, bathroom facilities excellent (especially hot water & pressure). Free in-room safe deposit box & mini-fridge.

Price of items in mini-bar were quite high.

The room was very comfortable, had a good selection of tea and coffee, and the bathroom was great. For the location it was easy enough to walk everywhere you could need in Izmir. There is parking but the hotel staff do it as a valet, so you just pull into the front of the hotel and they will sort the car out.

Breakfast was really lacking in substance and quality.

Clean and cool hotel. I would stay here again. It's right by the water and close enough to areas in town.

It was a holiday on April 23rd (children's day) and there was an event with loudspeaker that started early that morning. I couldn't really sleep. This is not the fault of the hotel as much as it is with the timing of my stay.

The location was the best for us, right on the water, we got to run on the waterfront path each morning. It was central to what we were there for and had good restaurants and shops around. Overall a comfortable stay and a really nice breakfast included.

The rooms were very small, but as expected in Europe.