This is my favourite hotel in the whole wide world. It is a delightfully chic hotel, an oasis of calm in the busy city. They arranged transfers etc. Wonderful breakfast including delicious coffee. Pleasant restaurant. Beautiful room with lots of space. Very comfortable communal spaces.

Nothing.

Bourgainviller is a world of its own. When you enter it like a labyrinth of a hidden city. All rooms are unik and different you feel relaxed and ‘at home’. It is definitely the best hotel experience in Kampala

The breakfast was wonderful and met my expectations. The team was very collaborative.

They should provide more attractions and entertainment

Lovely, quiet, very comfortable hotel rooms with all you need for your stay, the breakfast was delicious and quite complete and the staff were very friendly and helpful!

Everything was nice

The themed atmosphere of France. The breakfast was ok.

The lights were on and off in the main hall way. There was no security at the front desk in our building and we realized the next morning our door did not lock from the outside. The first day we had no hot water for showers.

It is a unique place you cannot compare with anything else. A quite area in the middle of a crazy town designed with charm and fitted with high quality hardware and sanitary wares alike. A boutique hotel to discover and remember.

Limited choice in the restaurant however outstanding quality cuisine. Anyhow a shopping is ta walking distance

This is the most unique beautiful hotels in Kampala. You feel like you just stepped onto the streets of France when the noice and bustle of Kampala is literally steps away. We love this place!

Restaurant could out more time and energy into what they offer and making sure they have items on hand.

Location and an oasis

Warm water was not always guaranteed

Really great staff, and a real effort has been made to make the facilities pleasant and clean.

We asked for an early check in and gave an approximate time, but there was no one at the reception...the security guard when around looking for them for about 20 mins before they were found...in the meantime we were outside in the parking lot with no information...and did not feel very secure. Could have much better coffee...Uganda is a great coffee producing country!!

Friendly, attentive staff. Comfortable facilities

Wish they would have some Ugandan staples on the dinner menu.