Staying at this hotel was a truly pleasant experience that pleasantly surprised us. The staff were incredibly kind and positive, always ready to help, even though they weren't wearing big smiles. This unique approach added a sincere touch to their service, making our interactions feel more genuine and appreciated. The location of the hotel is fantastic, offering easy access to nearby attractions while providing a peaceful retreat from the hustle and bustle. The interiors of the hotel are cozy and welcoming, creating a comfortable ambiance that made us feel right at home. One of the highlights of our stay was the quaint spa area. The sauna and pool, which were available to us even after typical hours, provided a private and relaxing experience that we greatly valued. It felt as though we had a little exclusive escape all to ourselves. The breakfast served each morning was delicious, with a good variety of choices that catered to our tastes perfectly. It was a delightful way to start each day, filled with flavors that were both comforting and invigorating. While the hotel may not boast grandeur, its charm, excellent service, and thoughtful amenities make it a very good choice for anyone looking for a comfortable and enjoyable stay. We were genuinely impressed by how well everything came together, ensuring our visit was memorable for all the right reasons. We're already thinking about when we can return!

All-around amazing. Great location, easy walk to the old city, and the river and great restaurants. The facilities are excellent a real taste of luxury. The first time, I've had a giant mirror in a room that was also the TV!

Building is historic but modern. Location is great - close to many main sights. Knowledgeable and friendly staff. Wonderful breakfast with sophisticated menu. My foody husband was impressed. I loved the swimming pool and spa - great place to unwind after a long day.

The lighting in our room could have been brighter - but we noticed lighting in most Polish hotel rooms is dimmer than we are used to.

It was clean, we arrived at night and it was well lit; my Polish is horrible but their English was great! The room was huge, my children wanted me to order the beds they had for their rooms At home- they were that comfortable. Can’t beat the location in old town.

I always find hotel breakfasts overpriced for what you get- the sitting area was beautiful though and they do have champagne!

Cool and quiet. Only two stories, everything for your needs. Complimentary water replenished when needed. Fresh milk to put in your room fridge for tea ,clean beds and pillows.

Two nights some one in the room above shouting and banging until 2am. Second night same until 4am. Thumping across the room sounded as if they were throwing things. They checked out so did I did not complain.

The hotel is perfect, very comfortable bed and awesome breakfast! Amazing location in the city center but also a very calm street so you can rest. The hotel staff was very friendly and helpful.

Great hotel- clean and comfortable. Wonderful bathroom, robes and slippers. Fantastic breakfast! Mostly, extremely kind and helpful staff!! Can’t say enough good things about our stay!

Nothing!

Everything, after many good hotels this one was outstanding. Such a nice place, great location and nice staff, the most comfortable bed. A particular mention for Julia in the Bar, attention to detail, great cocktails and special attention, she made us feel so special. Thank you

Nothing

If you are looking for luxury this is a good place to be. We booked online after a bad experience at another hotel and it was higher than our expectations. The location was perfect for walking to restaurants and old town. Walking in was impressive because of the marble and cleanliness but our room was very big and well equipped with crisp clean bedding. The sauna and pool with heated tiles were our nightly ritual. Breakfast variety was lovely and plentiful. If we return to Warsaw there will be no need to shop for a perfect place.

Absolutely nothing.

Beautiful quiet room, huge bathroom, Lovely spa, delicious breakfast and very convenient location

Would be nice to have a Nespresso machine in room for proper coffee