Property management is polite and kind

The lady in the front desk. Her and who she is in our community. Needs to be noted how she conducted herself with me and my roommate and booking.com. We waited 29 minutes for something simple to be done but she's very rude and mean. She looks like she was under the influence of some substance. Manager deserves better for someone to represent his hotel. Her and the people she knows are toxic and rude and weirdos extremely weirdo's behavior there with her. The lady in the morning needs to be checked out and drug tested. She lied saying I was rude when I wasn't. The people she had there for eye witness this morning are local drug users and when I walked in. I notice how it was very weird. The management needs to watch her very close.

The cozy atmosphere in the room and two sets of blinds so the sunlight couldn't come in, in the morning.

I didn't like the limited channels on the TV. Then I accidentally rolled over on the remote and it completely stopped working. It wasn't broken, it just wasn't working. I guess they had to reprogram it somehow. I didn't know how to do it so there was no way to change the channel. You couldn't change the channels from the TV by hand because there was no buttons on the TV.

The customer service was excellent. The woman in the front desk was the best and have 5 star hotel attention to client.

The price and the accommodations were great!

The staff and everyone staying there are very nice people. The staff was understanding of me wanting to change rooms due to smell and got me and my kids something better, same price.

The pool wasn't open. My kids were looking forward to swimming and one side of the street had lots of holes.

Next to the 101 Freeway, the pool is open!, the hotel is in the same parking lot as Denny’s & El Pollo Loco, plus CVS, Trader Joe’s, and even the Post Office are all less than a 5 minute drive. Best value for a motel I’ve seen anywhere close to L.A. or the San Fernando Valley. Only $51 +$14 tax= $65 a night for a King Room if you book early enough, but even as one of the last King rooms I only paid $60 +$14 tax= $74 on weeknights on Booking.com. The biggest plus for someone on a a pay for the hotel in 4 installments every 2 weeks. Just use the Affirm search box to enter in a hotel booking site like ‘Booking.com’ for instance, click ‘shop online’ to find the room you want to reserve and the cost of the bill for the duration of your stay. As long as it’s $100 or more, you can go back to the Affirm search box and type in ‘Booking.com’ again. This time you click on ‘shop in-store’ and apply for the loan by entering the total hotel bill amount to get a virtual card number. In my case the hotel was only $74 a night, so I needed to find the total for a 2 night stay. Since 2 nights came out to $148.08 total, I applied for a $150 loan and Affirm doesn’t charge you for any extra change you don’t use of the loan so overshoot it. If approved, Affirm shows you the 4 installments due every 2 weeks and their due dates. You then use your bank account, a debit card or credit card to pay for the first payment, 1/4 of the total. Affirm immediately gives you a virtual card # you copy to the clipboard to use at checkout. Go to search ‘Booking.com’ inside of the Affirm app and click ‘shop online’ again (if Booking.com is where you choose to book through; they also partner with Expedia, Priceline, etc.) When you get to the end of checking out, select pay now and then paste the virtual card # into your payment info., confirm your booking and now the hotel has been laid in full!

I found a roach.

The lady at night at the desk was really friendly and willing to assist with my needs with the room.

The room only have two pillows... They were not comfortable. Maybe add a few more pillows... But overall it was a good stay. My consider using this location again.

We stayed only for one night just after coming to USA via LAX airport. The location is good if you are planning to continue your trip north to Big Sup or San Francisco. Room was clean. They ar big enough and beds are comfortable. Parking is big enough. The price that we paid was the main reason for choosing this place.

The room had a very poor light in it. The bathroom was maybe clean but it does look like the best days are already behind it.

The facility is close to all kinds of shops in walking distance, a gas station is on the corner. Denny's, Target, Ross, and others. And I especially liked the flooring.

The mattress was a little hard for me.

I did’nt have the breakfast. I did like that there was a Denny’s right next door.

The knob on the bathroom sink was partially broke off. That made it hard to use. The knob in the shower was hard to operate too. I kept getting the water too hot.

Great location. Great price point. Great employees

Outdated room, TV didn't get a clear signal, very few channels that were viewable