The room was spacious and comfortable as always. The staff is always amazing.

Only 2 things did not meet my expectations this trip. 1. The toilet in the bathroom was loose and moved when you sat down or got up. 2. We had breakfast Friday morning. I ordered scrambled eggs with cheese and sausage. The scrambled eggs were not good; in fact, I could not even finish eating them; pushed them aside after only 2 fork fulls.

It was an easy check in/check out. Nice view from the room, very comfortable beds. Staff, valet parking staff were very helpful with great dipositions.

The room charge was more than I expected. They automatically charge an extra $100.00 for extra items charged to your room with a refund for the difference. The only extra charge I had was charge for parking garage. There was not a refund given even though those charges did not meet the $100.00.

Great gym! With towels and bottled water, and terrific equipment, including Peleton bikes. Open 24/7. Room was spacious. Parking free. Convenient to highways. Quiet.

Wifi is not free. Bathtub drain was clogged. Bathroom was worn and needs refreshing. Not much nearby in neighborhood as far as eating. Breakfast options uninspiring. The business work room is restricted to guests who belong to the membership club.

Clean, comfortable room. Had a bar and restaurant.

I valeted my car. When I need to leave they had no valet attendant (he was handling an emergency and would not be back for 45 min. “I was welcome to go get my car myself”. I told the staff that if a hotel provides valet - some people need it as they can’t gracefully drag their luggage to a parking garage down the street. The is a large, well staffed hotel. To have one person only that can retrieve cars is just poor operational management. Guest experience should be seamless. We are no longer in COVID days where nice hotels can apologize for crappy experience because there is only one person to get the car. This hotel needs to upgrade their operational management. I had a decent experience in the bar / dining room. But many around me never got their food or drink. .

The Hilton was very clean and the staff that we interacted with was wonderful. They had a free shuttle to the casinos and came back to pick us up with phone call. The food at the restaurant was good.

Our only complaint was that they didn’t clean our room the first night, but we went to the desk to ask for more towels and coffee and they were happy to oblige.

Centrally located. Clean properly the service was excellent. The fridge in our room was not cooling, I called the front desk and five minutes later someone was at the door. They replaced it without any problems. The bar staff was awesome.

It took the water in the shower about five minutes to get hot. Other than that my stay was very good.

room , Bar , for the most part it was clean

the smell in the room . my have is very sensitive to cleaning products . Not sure what they use ,But it's very strong

Everything about the facility was excellent from the concierge to the room and accommodations that we received. It was a lovely stay..

I didn't like the location of the hotel.

Good location, with good restaurants in walking distance.

The bathtub in room 1111 needs to be replaced. See pictures.

the property was definitely up to my standards. beautiful, peaceful and clean for the most part

the staff were not friendly at all. I had an encounter with the housekeeper who stated she was the supervisor. I pulled back the covers on my bed to make sure I didn’t see traces of bedbugs and underneath the fitted sheet were crumbs and hair. I called the main desk to get this taken care of. someone was sent immediately. once the maid arrived I explained to her what I needed. I also asked for new linen but she RUDELY STATED “I cleaned this room myself. this is clean linen.” um, obviously you didn’t do a good job of cleaning because there’s crumbs and hair in my bed!! she continued to have a bad attitude but did was she was paid to do. I didn’t pay hilton hotel over 300 for 1 night to receive back talk and irritability from a maid. get this fixed immediately