The location, staff, and food were excellent. The reception graciously delivered our breakfast to our rooms, even though it was supposed to be served in the restaurant. Every interaction with the staff was smooth and positive. We also saw more animals in the summer than expected.

The cleanliness of the room could have been better; we found trash from previous guests under the couch. The villa we stayed in (Villa 316) had views of other villas on the sides, which detracted from the feeling of desert seclusion. Additionally, the neighbors were loud, which, although not the hotel's fault, might be a result of the villa layout.

I loved the location and ambience . The staff are all warm and welcoming and nothing is too much trouble from the room chambermaids, to the room service/dining. The reception are all friendly, professional and efficient and the welcoming team (I must mention Hussein who was lovely and always had a smile on his face) and the men that drive the buggies are polite, friendly and well informed- I really can’t complain! Thank you for marking my birthday - a lovely touch. The rainforest experience is something you must try and the gazelles and camels wandering about is mesmerising! Best regards and thank you for your efforts! Elizabeth

I have to say I loved everything and I will return in the very near future

Location is amazing. Villa was amazing.

Spa is outdated. The fixtures are not up to standard, not clean and not 100% functional. The hydro pool jets are not all functional. The heated relaxation beds were not functioning. For a Ritz Carlton property, it was quite surprising to see. Many of the menu items were not available which was very disappointing.

We had an absolutely fantastic stay at The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert. From the moment we arrived, the staff made us feel incredibly welcome with their warm hospitality and attentiveness. The service was impeccable, and we genuinely felt that every need was anticipated and met. A special thank you to Mani, Danish, and Joshi from the F&B team, who went above and beyond to make our experience memorable. Their friendliness and professionalism truly stood out, and they made our dining experiences exceptional. Thank you to the entire Ritz-Carlton team for a wonderful stay – we can't wait to return!

To be able to stay at a place for 1 night but have it feel like you were there for a whole weekend is something really special. The architecture & styling throughout the whole hotel is beautiful & peaceful. Our villa was incredibly spacious - high ceilings, well laid out with amazing details! The bathroom has amazing natural light that floods the whole room. Also, if you want a spot to chill outside your villa, make sure you pop into the Library space - it's brilliant. The private pool is a winner and makes you feel like you don't have to leave your villa. The bikes are a wonderful fun touch & allow you to explore so easily. But the staff here are on another level. We had 2 issues, one that was quite frustrating and the other a minor mishap & throughout the stay the staff were doing their best to resolve it & not only fix it but turn an unfortunate situation for us as guests into something better. So I'd like to thank Zakarie, Donald, Arn, Pablo, Jeffery, Manisha & all the staff at Al Wadi! I've probably missed others but thank you.

We had an issue with our neighbours playing loud music for all day & into the night which was unfortunate but like I said, the staff did their very best to resolve handle the situation & go beyond to make it up to us. We also had a minor issue with our bikes disappearing from our villa that the staff resolved for us the next morning.

My kids are five and eight and it was just the three of us on this trip - we had the best time! We stayed in a pool villa, which is so worth it, as you're not restricted to the big pool. Everything is quite far, so we biked everywhere or got the buggy. The staff were all excellent and made sure we were comfortable at all times - everyone from the valet to the restaurant staff. The activities are a bit pricey but its worth doing a few things. We did the horse riding and the caretakers were really nice too. All in all, a wonderful stay and I'd definitely recommend it. I can't wait to go back.

I wouldn’t say the check-in was fast, but it was more or less tolerable. Usually, in five-star hotels, this process is slightly smoother. I’d like to highlight the delicious breakfasts – truly excellent. The property itself and the bird show, which is included in the stay, are absolutely wonderful. The villas are spacious and well-sized. Unfortunately, the air conditioning couldn’t be turned off, and we had to wake up early so we wouldn’t catch a cold. The mattresses were also very soft, which was a bit uncomfortable. But the cherry on top was when, during checkout, we were told we had to pay for nuts from the minibar – even though there were no nuts in the minibar and we didn’t use it at all. When you’re paying almost 3,000 AED per night, being charged for imaginary nuts leaves a bitter aftertaste. In my opinion, it would be better if there were no minibar at all, just to avoid issues like this. Overall, it’s a beautiful location, surrounded by nature, with a stunning bird show and private pools. Just a shame about the minibar situation – it really wasn’t necessar

We stayed in one of the Al Rimal Villas which was a great space for us. The heated pool was the star of the show, was so happy to be able to play with our 4 month old in the water even in cold January! It was my husband’s birthday and the staff added great touches to our stay.

We loved everything but it would have been better to have more restaurants. Zuma has horrible reviews online and it took ages to connect to the restaurant to even book. The Farmhouse restaurant was great and their buffet was very good for lunch and dinner. Paddock cafe had nice options for afternoon tea. Just even one more restaurant would have been great.

Room service & breakfast

The room is full of ants

The Tented Villa was just perfect. The pictures don't do it justice. I will be coming back to this resort to stay in the exact same accommodation. Staff were amazing, food I couldn't fault and the value for money on drinks was extremely good. 35aed for bottle of Corona is so cheap in this area of the world. Especially in a 5 star resort. If you are wanting to just shut off for the weekend. This is the place to br

Only issue was the pillow selection was not great. They only seemed to have thick ones, no matter if they were firm or soft. I would have liked thin firm ones as an option upon request but they didn't have.