The Staff were extremely friendly and helpful. I liked the view toward the gardens and the landscape is simply wonderful. I liked the fact that the hotel owners is very alert and always concerned about the well being of her guests. She is very efficient , welcoming and approachable.

This question is not easy to answer, as a change may include cost and has not directly to do with my stay. However, the Arch sign 'The Paddock Hotel" at the top of the entrance rather gives the impression that I am entering an neglected factory facility. The first impression is not good as the pedestrian path on the left towards the entrance is completely run down and looks uninviting. Also somehow the kitchen bin area seems to be unhappily close to the room windows as aromas and smells come from there.

Great location. The hotel is a little tired in the rooms. The reception isn’t the most inviting when you walk down the path but inside is in keeping with the age of the hotel. The staff were exceptionally friendly and the bar and garden area are fantastic. Especially if the weather is nice. The room I stayed in was large enough and the bed was very comfortable. The shower was a little dated and took about 10 minutes for the water to get hot. There was a sign advising it could take a few minutes, so it wasn’t a surprise. Breakfast was nice and straight forward. The waitress was very helpful and friendly.

The shower was a little dated and small.

We had a family room. Myself partner and 2 toddlers and the room was perfect. We stayed in room 12, it was very spacious & beds were very comfortable.

Hotel & location was lovely. Only thing we didn’t like was breakfast. Didn’t taste freshly cooked. It was soggy and cold. So to us very over priced for something we didn’t eat after it was served. (Around £11 each) I would have much preferred to go else where and have a look round for breakfast but unfortunately with having young children it would have been harder to go elsewhere for breakfast.

Pleasant hotel nice lounge and outside seating.good view , lovely garden, good pub is 5 min walk to the river front. Good breakfast. Freshly cooked. Room is pleasantly clean decent bathroom.

Beer selection was limited. Menu was ok but again limited , part English part oriental. Booking dot com, pics do not reflect the food choices or facilities. Shower pressure is poor , had to complain, but that was best they could do.

The room looked as though it had just been refurbished, with good views over the tree covered cliff on the opposite bank of the river, unfortunately the river was not visible due to the trees. The hotel garden is beautifully kept with lots of places to sit , lots of bird life, in the trees surrounding the property. There is a large car park and when you go to reception to book in you will be given a car parking permit to put in your windscreen , if you have visitors they can park for £6 for the day

A lift would have been a bonus but our cases were taken up to our room which was a great help.

Staff were excellent, brilliantly located for Symonds Yat and really comfortable bed.

Whilst the hotel was a bit dated throughout, that was fine - the shower however was rubbish. The worst thing though is that when we walked into the room there was an awful smell, which I presume was getting in from the drain outside. Quickly went once actually inside the room but definitely noticeable.

The room was very clean and the bed was very comfortable, although the gardens were very pretty, we didn't have time to explore and enjoy

The cost of breakfast wasn't included and unfortunately was a poor standard, I was first to taste the sausage and it tasted off and I removed it from my mouth straight away, the other three guests were put of by this and didn't finish their breakfast. I was tempted to complain, but because the staff were so nice, we left without saying anything.

Such a beautiful property with a lovely garden. The location is so rural. Saw three dears crossing the car park in the evening. Beautiful sight!

Nothing, everything was perfect. The staff were friendly and accommodating to our breakfast requirements too :)

Stayed in room 2 on the first floor. The room was clean and comfortable and had tea and coffee facilities which were appreciated. Bathroom good with shower over bath etc. Nice view over the gardens. .

Positioning of TV could have been better, curtain to window in way. Ideally move to right towards the bathroom door.

The property was lovely and clean in a great location near all the main places we planned to visit. Their are some lovely places to eat in the area and a little further out if you don’t mind travelling. The staff are very friendly and welcoming with a great garden to enjoy in the evening with a glass of wine.

Everything was really good however we found the breakfast was over priced for what you got.