Great location for a variety of venues I wanted to visit with easy access from the A303 main road. The staff are polite and helpful, the breakfast plentiful and being a Sunday I could eat at my leisure in peace and quiet. Despite being off a main road the room was comfortable and a good night’s sleep was easily had.

No bottled water available in the room is a big let down. I can go to the service station and buy my own bottle but for the pennies it cost I think IHG miss a customer comfort trick here. Apparently a bottle of water is only available in the family rooms 🤪

Everything. Reception staff made us feel immediately comfortable. Room was immaculate, decor was plesant, fresh clean towels, bathroom was exceptionally clean. A little note in bathroom saying if we had forgotten any toiletries etc shampoo, toothpaste, toothbrush they would gladly bring to us free of charge. Bed was very comfortable. Breakfast was amazing all you can eat buffet. Staff at the restaurant were amazing, helpful, asked if we had any special dietary requirements. Tables, cutlery clean. Selection of foods amazing. Overall would recommend 👌 to anyone.

Honestly nothing

Room was excellent, had all that was required, and was quiet. Great range of choice for breakfast, also making your own toast from an uncut loaf, so could cut desired thickness and a hot toast! Helpful staff. Convenient location with lots of free parking.

Mini fridge not available.

The staff were exceptional. Right from our arrival we were welcomed by the receptionists with cheerful and friendly greetings; they made eye contact, were helpful and efficient and made us feel that they were happy to help. We had the same experience at the restaurant that evening and for breakfast both days. The lady who welcomed us in and showed us to our table looked after us very well and all the staff serving were friendly and very helpful.

Check in was great, the room was clean, and the staff could not do more to help us. The room facilities were fine, we had not booked a disabled room but got one anyway after mentioning our disabilities. The Asian-inspired food in the hotel restaurant was excellent (weeping tiger and chilli-udon noodles)

The flush on the ensuite toilet was very weak and ineffective, the bed sagged towards the middle, and the pastries at breakfast were overcooked. The ham and mushroom pizza was excessively salty

I asked for a room with a window which could open when I booked because I am claustrophobic, they promptly responded that was not available. I still kept my booking and when I checked in the lady at reception was so caring and assured me that she would be downstairs all night if I needed anything, she even went as far to call a taxi for me to get to my destination the morning afterwards. Im sorry I didn't get her name. The breakfast was great, bed was comfortable, check in and out was a breeze.

Breakfast was lovely and so were the facilities

When we arrived there were two members of staff, the first said hello and was lovely. The other member of staff just looked at us both (we are both 22) however the first thing they said was you both look too young I need your ID. No greeting or anything like that just a cold comment. Once we showed our IDs to the other member of staff we were welcomed to our room. I understand the need for ID but to be spoken to about the issue a little nicer.

Very friendly staff. Comfortable and warm room. My colleague who is in a wheelchair was well looked after. Great breakfast

My colleague's only small complaint was the corridor and his room had slightly thick carpets which meant his wheelchair took more effort to manoeuvre but he really loved the room and the breakfast. He is also praised the staff and said they were all very helpful.

Breakfast was excellent. Probably one of the best buffet breakfasts I’ve had Nice quiet room. Staff very helpful. We were missing a set of towels which staff bought to us as soon as requested

Room starting to look tired now. Bathroom needs attention. Shower hard to use without instructions to turn on etc We had booked a twin room. The two single beds pushed do near each other that might as well of been a double bed. Twin beds are asked for because for whatever reason we don’t or can’t be immediately close to each other

The staff were lovely and the beds were comfortable. Breakfast was great with lots of choice. Location is OK if you are there for one night or visiting relatives on the RAF base but it's next to a busy road so some may benefit from earplugs.

The lifts and corridor on the way to the rooms were not the tidiest with what appeared to be food on the floor that was not cleaned up at all during our stay. There was mould in the bathroom ceiling.