Breakfast of full English and cooked fresh. None of those awful experiences where they keep food warm under a lamp for an hour. Full choice of cereals, juices, yogurts. Tea-coffee on tap also. Fresh fruit…..You couldn’t ask for more as a start for the day. Double bed was very comfy. Picture on booking dot com shows a superior room bed that is three pillows wide. Ours was just a normal sized bed so you may need to check on that.

We stayed in a superior room. I was quite surprised the superior rooms seemed to be in the basement. Therefore there was only a small window which looked out at grass level. Outside the window were quite a lot of cigarette ends which had clearly been there for a while. It would be obvious to any person cleaning the window they were there but hadn’t been picked up. The room had a jacuzzi bath but we didn’t use it. Looked like it had seen better days and had a few Polyfiller repairs.

The hotel is very well run and it feels like a family business. The beds are extremely comfortable. The bathrooms are quite well equipped. Parking available but limited but good overnight parking across the road. Excellent breakfast. A simple buffet, superb coffee machine, first class cooked breakfast (including porridge) made to order. Main positive is incredibly friendly staff, they couldn’t do enough for you.

Maybe the rooms are a bit small for a 7 night stay. Usual problem with having the room cleaned and made up each day or not. This is something a lot of hotels lack clarity about

Our room was fully equipped with everything we needed. Breakfast which was included in the price of the room was amazing, great choice available and first class quality ingredients used, our personal tastes were catered for. The staff in the hotel across the board went out of their way to make us feel welcome and was too much trouble for them. The pleasant location on Kirkgate opposite the church provided a great base for us to explore the area. Please tell Lee and his grandma, they’ve done an amazing job on the garden. Many thanks for everything.

There was nothing to criticise negatively.

The staff were great - from the gents at check-in to the ladies who helped serve breakfast. All very friendly and had time for a little chat. Good breakfast with quick service. The hotel is situated between Shipley and Saltaire which was the perfect location for us. Highly recommend a visit to Salts Mill, real ales at Fanny's Ale House and the Ring O' Bells, and for Indian food the Rajpoot - superb (so good that we ate there two nights.) Very tasty Italian meal as well at Rossini. All within walking distance. Very accommodating of hotel to let us leave car for a while longer after check-out - thanks!

The electric in our room kept tripping if we turned on the top light! Informed the reception so they are aware of the problem.

Room small but well set out with all amenities, (including an iron and ironing board) bed was comfy with two grades of pillow and the shower excellent! Staff were very friendly and helpful. Breakfast was great with a choice of cereals and as much juice tea and coffee as you want plus all the variations you could think of for an English Breakfast, freshly cooked and served to you, not sat on a buffet for hours. The evening reception staff were a mine of useful knowledge about the area and gave us great tips on the local eateries and bars. Then helped us plan our daytime sight seeing with useful tips on where to park and what to see. Hadn't realised that Shipley had such a great nightlife and such interesting day time attractions. Car park is nice and accessible and could see the car from the room.

We were with a group of friends so we weren't too bothered about being boxed in on the car park, but you'd need to choose your spot carefully if you arrive early and want to leave early. That is my only very minor criticism, and I had to think long and hard to come up with that one.

Excellent pre arrival information, welcome and comprehensive information about the area specific for the time I was there. Room was clean and comfortable, staff on hand throughout with friendly welcome and relative information. Room had essentials, as described in pre arrival information Breakfast was comprehensive and coped with differing dietry habits. Staff were accomodating and knowledgable about the area.

After reporting that I had knocked the dial off the radiator no-one came to repair it. When I said that I was intolerant to caffeine I was told that I could drink water.

Room was a bit small but there was everything we needed for a short stay. Staff were very helpful. Breakfast was great, definitely above average. Within easy walking distance of restaurants and pubs. Garden in front of the hotel is attractive and well cared for.

There was parking behind the hotel. Parking wasn’t easy due to the residents parked cars, and made worse by someone inconsiderate parking their huge black van/people carrier so close that we couldn’t even open the door to our car (and we have a disabled badge). It was only possible to turn in one direction to exit our space due to the size and position of the black vehicle.

Tremendous assistance from Callum as I checked in. Upgraded to double room, although I booked a single. Maybe because I'm not great with stairs and it was the closest. It was very much appreciated. Room looks recently updated. Everything I needed was there, including a hairdryer and a rubber mat for the shower. Even a place for the soap in the shower! It was very warm weather, so only the duvet cover was on the bed. The duvet was folded in the wardrobe. Great idea. Excellent breakfast, really first class. Able to choose items from a menu, plus help myself to fruit, cereals, drinks, and pastries. Service was amazing. They even served the VERY late couple who arrived after breakfast was technically finished.

The room was really hot. I opened the window but it was still really warm. Leave windows open a little in warm weather or close curtains when in full sun. The shower was a double space but weirdly opened directly onto the toilet space, so it made getting in and out slightly difficult. I think the doors were hung incorrectly. I never asked if they had non dairy milk as I took my own. I didn't see any, though.

Very attractive frontage with nicely looked after garden. Rooms were exceptionally clean. We were a group of fourteen and no one had any complaint about their room. Breakfast was cooked to order (if required) and was plentiful and delicious. A lovely range was also available for continental breakfast. There was a plentiful supply of cereals, bread, tea and coffee. The service, by all staff was fabulous. Any information we required regarding restaurants, pubs or just general directions was readily provided. All round, the welcome we received was above and beyond what we expected. A big thank you to all.

Parking at times must be difficult, as it is a little limited and on a first come first served basis. As a large group we were able to organise a ‘block each other in’ policy as we chose to walk everywhere over our three days. This also left free spaces for other guests. There is, however street parking around and even a public car park nearby.

Excellent value for money. On site parking. Very helpful and friendly staff. Very comfortable and well equipped room ( useful to have an iron and board. Lovely breakfast. Good location.

Maybe a little bit more attention to cleaning low down ( skirting board, floor in the corners of the bathroom and around the outside of the shower. )Fresh pastries rather than in packets would be nicer. It’s worth reminding guests that if they use the car park, be mindful that there are two rows for parking and you can get boxed in and unable to get out again in the evening. These are really minor points and they would not put me off staying again. We had a lovely stay.