Rooms were comfortable. Staff helpful. Breakfasts individual and tasty. Bar area comfortable and quirky.

Lighting in bedroom, couldn't see to read or apply makeup. Wardrobe area almost pitch black. Very noisy air conditioning and controls didn't seem to actually work. Hospitality tray not replenished over 3 days. A bit too much Do-it-yourself in the breakfast room. One usually expects tea/coffee and toast to be served (especially at these prices) No guide in the bedrooms to convert extremely odd names of rooms(all to do with wine or vineyards) into room numbers. Also no obvious floor plans for the same reason.

The welcome from a delightful young woman on reception set the tone. She whisked my case upstairs and was so helpful. The very fair price of the upgrade gave us a spacious and very comfortable room. I have travelled a great deal and was happy to find the room so well laid out. The staff throughout our stay were all so pleasant.

The inability to open the windows - even a small amount - needs to be reversed. The tea tray needs a longer cable on the kettle, and it can't be extracted from the cupboard without moving the bedside cabinet. For safety's sake, one shouldn't have to guess which way is 'HOT' on the shower - coloured arrow or similar needs to be put on it. The £27 per head price of breakfast is just a silly price for residents! We went for a full brunch at Brown's for so much less!

Lovely room, with plenty of space. Very comfortable bed. I did opt for an upgrade when we got to the hotel for a small additional cost, well worth it. Comfortable bar area.

I knew there was no parking at the hotel and checked the hotel website for nearby (or recommended) parking. The website directed us to 2 car park options nearby and we parked in the nearest (the Grand Arcade car park). We arrived early for check in so parked and had a wander through Cambridge. When we did check in later, the reception told us about a separate (nearer) car park where they had a discounted rate. By this time, we had already parked so did not move the car. The Grand Arcade car park is hugely expensive!!!! It would have been really helpful to know about the nearer car park with the discounted rate BEFORE we arrived.

Lovely place good character to the building room was really nice but a few things wrong with it as of a/c didn’t work and had to have windows opened by staff as they are old and didn’t wanna break them , blinds came off bracket EHEN I used them had to make a little diy blocker cuz u could see us in bed through the window 😂 had fun building it tho but apart from thst staff were responsive quick nice and overall lookimg after your well-being smiles all round , forgot to add I requested roses put on my bed and they went beyond and out Two swan towels kissing made the Mrs very happy with that she didn’t wanna move em 😂😂 👍

I travel for a living, staying in quality hotels, and the Hotel du Vin impressed. The rooms are larger than usual. Beautifully furnished, v comfy beds and bedding. Rain showers and baths, lots of fluffy towels, windows can be opened and heating controlled in room. The multiple lounges / snugs and cellar bar were perfect for quiet reading and group get together. The stand alone Bistro was excellent, from decor, seating, lighting, menu options and service. The quality of the cooking was faultless and the presentation delightful. But what really impressed me was the staff. From Maintenance to Managment they were highly trained, charming, preempted our needs and could not have done more. From my vaste experience of top hotels this team are the best of the best and wholeheartedly recommend this hotel and restaurant.

Lovely boutique hotel close to the centre of Cambridge. I am very fond of this place, which I have visited frequently during the last ten years. The reception staff are unfailingly wonderful and the rooms are comfortable, albeit on some occasions small for this quality of hotel. Subject to my comments below, breakfast is good. I have never stayed for dinner.

Breakfast is patchy. Having only one coffee machine for the numbers who attend breakfast seems unduly parsimonious for this quality of hotel. And breakfast eggs are a weakness. About one in two of my poached eggs unfailingly comes hard - even an inexpensive bed and breakfast should be able to do better than that.

The room was very good - thank you. The invitation to enjoy a free glass of something at the bar to celebrate my partner's birthday was particularly welcome as the trip was a surprise for him!

Is it possible that either a bidet or hand held shower unit be made available for guests please. Many international guests would expect this as standard. In addition a blanket or lighter duvet during the summer months and when its particularly hot would be appreciated. The provision of decaffeinated coffee would also be appreciated, we did ask at reception and the person got some capsules for us, but it would be nice if they were available as a matter of course.

We loved the room. it was spacious, comfortable and stylish. The bathroom facilities were good. The coffee machine, refreshments and bathroom products were excellent too. The barman was super helpful and kind. Cambridge's main attractions are within easy reach of the hotel.

We have definitely had warmer welcomes from reception staff in other establishments, so it wasn't a good first or last impression to be honest. The sink in the bathroom was looking a bit worn and damaged.

The staff are amazingly helpful and supportive. I faced an issue with my AC and they fixed it remotely, this doesn’t even happen in a five star hotel !

The room I stayed in was unfortunately inaccessible by the elevator, which posed a challenge for me, especially when I had a heavy bag. I couldn't help but feel guilty as the workers kindly assisted me with my luggage. Moreover, the sound insulation in the rooms seemed inadequate, as I could hear noises from neighboring rooms as if the occupants were physically present with me. Even the slightest disturbance, such as housekeeping dropping something in the adjacent room, resulted in a knocking sound that startled me awake on numerous occasions during the night.

Everything! The staff were friendly and helpful. There is a lovely little lounge area where I was able to meet friends and have a pre-dinner drink. The room had everything I needed (including an iron, tea and coffee) and the bed was very comfortable. I was given a drinks voucher for electing not to have my room made up, which was a very pleasant surprise. Cambridge is a small place and the walk to the City Centre is an interesting one. We had an evening meal in the restaurant which was delicious and good value.

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