Beautiful old building which once housed the Fellows of Gonville and Caius College. It exudes old fashioned class from the outside with modern bright interior. I loved the glass lift. A nice touch. The garden to the side of the hotel is such a great bonus for a hotel so close to the centre of Cambridge. All the tourist spots and shopping and The Fitzwilliam Museum are within walking distance even for the not so able bodied (I have MS). The room was luxurious - I was very kindly upgraded by the hotel to a luxury twin room. I received a very warm and friendly welcome from Jessie on reception and she made everything clear to me re breakfast etc… I cannot recommend this hotel highly enough for ambience, friendliness, cleanliness and comfort (the beds are very comfortable). I was fortunate enough to get a free ride in the hotels Bentley with Zane. It was a treat I shall NEVER forget. Thank you Gonville Hotel and staff.

- Excellent location, really central to Cambridge city centre and the station. - Soundproof rooms -- even though we were on the ground floor and not far from the restaurant / common facilities, we couldn't hear any noise - Very modern and clean decor - Comfortable and very large bed - Great flatscreen TV with netflix too - Friendly staff who were nice and polite - They allowed us to store luggage

- Air con was very noisy in the room and made dripping sounds at night. We couldn't turn it off as it was very stuffy in the room and we were on the ground floor with a door so couldn't open it for air for security reasons - Expensive parking -- we got the train but were surprised about the price. Why not consider making it a fairer price for those who book in advance ? - Expensive breakfast options -- we didn't go for this as it was £14 for the buffet and £19 for buffet and menu pp, and it didn't appeal to us price wise. - Hairs found on the bed so points down for cleanliness - Lack of mini fridge in the room as it would have been nice for us to store our own water and soft drinks - No off switch for the main bedroom lights by the bed, so we had to get up to switch off

This hotel is a solid choice in Cambridge in terms of value/location. It's about a 10 minute walk to the city center, and there are good restaurants all around within a 5 minute walk. The staff are very accommodating and professional and the rooms comfortable and quiet.

We have stayed here twice and both times we've had issues with the hot water running out, or not being very hot. There is no mini fridge in the standard rooms, which for the standard of the hotel one would expect. The full breakfast is a bit hit and miss. It was mostly good, but one day was horrible. The continental breakfast is good value.

Check in; staff professionalism.

We were in GH-4. Nice bathroom but room very small. There is an EXCEEDINGLY ANNOYING light in the cupboard that houses the fridge and the coffee /kettle. It cannot be switched off except by switching off the master switch for the bedroom but then it is impossible to use the bathroom in the night unless switching on the master switch again. Normally I would have asked for a discount for this but please never book us into this room on future visits. I can see that there have been earlier complaints about this as somebody has tried to do some bodged repair - a simple switch would be far more useful. Grrr.

The hotel was in a great location. We travelled by train and it was a short walk to the hotel. We arrived in the morning and, after speaking to the receptionist, left our bags in storage whilst we went exploring Cambridge. It is only a short walk into the city. Or if it's a nice day you can use one of the hotels bikes. Even better book a tour in their vintage Bently. Unfortunately, the driver was on his day off, so we couldn't book this. When we arrived back to check in, our case had already been taken to our room. I was very impressed with the size of the room and the decor. The bed was very comfortable and we both had a great nights sleep. We didn't eat at the hotel but did use the bar. The staff were very friendly and knowledgeable. We would both highly recommend Gonville, and if we return to Cambridge, we wouldn't hesitate to stay again..

Only having booked a one night stay. Wished it had been longer

Our room was spacious and extremely well equipped and stocked with fresh litre bottle of spring water and biscuits to compliment the coffee machine and selections of teas provided daily. The bed was brilliant and provided us with a comfortable and good night's sleep. Breakfast was leisurely and individually prepared and served to your table. Of all the attentive and wonderful staff, Receptionist Abi and hotel Bentley Chauffeur Zane deserve special mention, both exemplary ambassadors for the Gonville Hotel.

Honestly cannot think of anything.

The location was great and it had Tesla charging which was the main reason I chose this hotel. It smelt absolutely gorgeous and the reception staff were fab

The bar staff and the breakfast staff left a lot to be desired, no customer service, one was quite rude when I attempted to sit at an empty table and they got the very simple breakfast order wrong meaning I’d nearly finished mine when my partners food finally arrived. The hotel really isn’t cheap and I’ve stayed in cheaper places with a better experience. The website said parking was £26 but they’d put it up to £28 - which on top of the hotel cost is pretty crap

Motion sensor toilet doors, on both the entrance and the toilet, just adds a sense of cleanliness and is nice they consider those with disabilities. The dining experience was exceptional, Michelin star quality Robert was brilliantly welcome and the whole ambiance was so relaxing, luxurious and cosy. Umbrellas available to hire Prostate cancer awareness products, doesn't apply to me, but the first time I've seen this, exceptional.

Breakfast buffet was a bit sparse, could have been topped up better and given more space. There were no side plates available.

Everything about the Gonville was exceptional. The staff was friendly and helpful, the breakfast was out of this world, and the room was large, very clean, and comfortable. They even offer a choice of pillows and have hair conditioner along with soap and shampoo! They have bicycles available to borrow for the day so we took advantage and toured the area. We also took a guided tour of Cambridge from the backseat of a vintage Bentley - a unique offering to hotel guests. The location is a short walk from the train station and Uber is also available. We had a wonderful stay at the Gonville and would highly recommend it.

Absolutely nothing. They take care of every detail so there is nothing to dislike!

Lovely hotel in an excellent location with onsite parking

Staff could be a little more cheerful Room was not ready until almost 3.30pm The lift was out of use Our room had twin beds even though we had booked a double room. This was eventually rectified but after miscommunication between hotel staff. The housekeeper came to the room to make up what he thought were twin beds instead of converting them to a double, therefore brought the wrong bedding, so had to go back for the correct bedding, he did not hide his annoyance at this We were disturbed by 2 dogs in one of the rooms barking