Lovely location overlooking the locks directly in front of property Room was lovely and super clean.

Newly furbished rooms

Nothing

The location is great & allocated parking is at the rear of the premises & brings you very close to the entry door of the building which is handy for unloading/loading cases. Entry is via key card obtained from a key safe outside the building & this then lets you enter the internal stair to the rooms & again entry to room is via the key card. The room itself was nice & warm & very clean & with a nice shower room with heated towel rail. The café below serves good breakfast options & is open from 9.00am

The only thing I couldn't get to work was the television which I wasn't really needing anyway & I feel it was maybe just needing fresh batteries in the remote which I'm sure would have been replaced if I had remembered to mention it.

Great location for walking around town and as a stop on Loch Ness. Our room was great, clean, bedding comfortable and nice bathroom. Breakfast wasn’t included but you can go downstairs to the coffee shop and get a discounted breakfast that was excellent. We had dinner at a pizza place behind the Inn and it was the best pizza!

The room was very comfortable but the walls are paper thin. We listened to conversations, doors closing, people walking up stairs, people in the parking lot and it was difficult to get to sleep. If you’re a light sleeper ( and I bring ear plugs) this is not the hotel for you. It pains me to write this because everything else was superb

Perfect location in the town centre, plenty of parking at the back and easy access with a key card to the building. Comfortable beds and clean room. Great view to the canal (not sure if this is something you can choose or if it's random, but we luckily got stunning view) Price was okay for such center location.

To be able to get check in details, we were requested either call or text number given, but we didn't receive reply to text. When calling the same number later we did receive details so not an issue, but would be great if room code could be given through booking.com chat on the day of arrival. Room had twin beds, which wasn't an issue for a one night, but there didn't seem to be ability to choose twin/double.

Excellent location, beautifully clean, comfy beds, fab shower. Really can't find one negative thing to say about the room.

Perhaps a couple of sensor activated lights in the side alley access to the parking area as it's literally pitch dark at night, and a heads up regards open/close times for nearby Inns for eating as it seems most stop serving around 7pm, but this may have just been down to the time.of year. However, neither of the above would stop us from visiting again.

Location, central to Fort Augustus - convenient parking. Clean and modern room. Nice and light/bright. The heating worked well and the water was hot.

The room was a little tight on the window side - due to a large velux. The ceiling slope was awkward for my husband who banged his head a number of times. Not an issue for me. The lamp on this side didn’t work. The bathroom although brand new, smelt a little drainy in the morning.

Room was very clean and modern And cosy and smelt amazing we was in room 6 which was over the shop with a great view of the locks , it only had tea + coffee facilities but that’s all we needed , we was out all day walking so we had food in the pubs at night ,the boothy and the lock in ( amazing food ) we will definitely come again and highly recommend. + Martin from the cafe got are key card for us and told us about the pubs and shops around us and we had breakfast in the cafe in the morning ( Cobbs cafe ) great breakfast friendly staff 🙌🏻

Nothing .

The room was so cute and looked out over the canal and Loch Ness, and it was conveniently located over a cafe which we ate a good breakfast at. It also had its own off street parking so we didn’t have to worry about parking tickets.

I paid ten pounds extra for what I thought was a guarantee for a double bed and not two twin beds. We walked into the room and we got the twin beds. It was fine, just a little frustrating. The beds were very comfy though!

The location was excellent right on Neptune's steps and in the heart of fort Augustus. Easy to walk on to the Great Glen way and in a very picturesque location. Bus services in the area are reasonable and that makes a one way walk out and travel back reasonably easy. Plenty of places to eat around the area but beware of what time they serve to.

A bit cramped but on the whole it does what it says on the tin.