The rooms were lovely. I think we had an unasked for upgrade as we were given a four poster room. The water was hot and the shower was very good. Breakfast service was outstanding. The food was very good. The dining room and bar are really grand and felt like a much more expensive hotel. I love that this hotel still has it's character.

The only thing I could see that would have been an improvement would have been if the bar staff had turned the radio off when live music was playing and if the staff had kept the bar open a little longer (It shut quite promptly with no warning.) I wish I could enjoy a longer stay.

Booked this hotel as a stop off on the way to Ullapool for ferry, the night we stayed was during a weather warning with rain, and lord did it rain, from check in to check out it was great. We left early to catch ferry mainly for any issues on the roads with the rain and snow was expected. so I can't comment on breakfast as we missed it due to weather, but personally I would say its well worth the money, and the bar staff was amazing, my grandson wanted a mars bar what they didn't sell, she came back with a selection box, I will always remember this hotel as its the first place I managed to split the G (if you know you know) overall great stay and I would recommend and I would go back

Welcoming staff, very clean comfortable room. Decor a little dated but at the price I wasn't bothered and it was perfect for my needs. Decent size for single room, even had bath in the bathroom which was a bonus. Quiet in the evening, very restful (thought I'd be woken by creaky floors but never heard any other guests noise).

Radiators could use thermostats as had to open a window and feel that's a waste. Mattress very firm which I like but others may not. Otherwise it was great.

What a lovely place! We had a superior twin room and it was just that, superior. It was clean, comfortable and had an amazing rain shower. We had evening meal and breakfast which was excellent. Beautiful gardens to walk our dogs who were also made to feel welcome. But most of all the staff, the owners should be very proud of them, all the staff we met were so friendly, helpful and professional, they made our stay perfect. Great value for money and we are already planning our next stay.

Great location for local walks with spectacular views. A tip, leave by the hotel's side access and keep walking uphill (road turns into a path between two fields), to the stone maze, then round the hill, and over the 'Cat's back', the views are stunning (wear waterproof boots if it has been wet recently, the path can get muddy and a bit overgrown out of season). The hotel's side exit is a bit hidden but it saves you going down the hotel's drive and back up the road at the side of the hotel. The hotel itself is a nice old hotel building in a beautiful town. The staff were very nice. Next time I might take my mountain bike, it looks like the old railway line to Dingwall is now a several km path.

I was there out of season so not everything was open in town. But in season more than enough just in Strathpeffer for a weekend/long weekend break.

It's a handsome looking hotel inside and out. I arrived late in the evening and after a brief conversation with Jolanta when I said I'd be leaving before breakfast I was offered a packed lunch which was gratefully accepted. When I made my reservation I knew I'd be working late and leaving early so I took no notice of breakfast availability and can't say if it was included in my room rate. I then went up to my room where I was very pleased to see a spacious and well appointed resting place. I'd be happy to return at another time but on a leisure basis to enjoy what the Ben Wyvis has to offer.

Just the noisy guest next door who had a very loud voice when making her phone call!

Beautiful traditional Scottish hotel in spacious grounds surrounded by trees. Excellent à la carte fare in the spacious Dining Room. Open log fire in the main guest sitting area. Room is comfortable and immaculately clean with writing desk, large mirror and plenty of cupboard and drawer space. Large white towels, and ample hot water in the bathroom. Kettle and coffee/tea making facilities. Friendly and helpful staff. Would happily book again.

The central heating broke down while I was there, and so the radiators were lukewarm. Since this was known at the time of check-in, and it was the middle of Winter, guests should be pre-emptively offered portable electric heaters to take to their room. I assume this will all be fixed and working by now.

The building itself was beautiful . All rooms in keeping with the building and tastefully done, beautiful grounds and a lively & lovely village. Really comfortable beds. The food was out of this world & honestly the best food we have had in all the hotels we have ever stayed in. All the staff were friendly, helpful, welcoming & nothing was too much trouble. Great knowledge of the area from reception staff. The waitresses/waiters were also very helpful and accomadated to our needs.

I can honestly say there was nothing we didn't like about our stay In our opinion it should be higher than a 3 star

Staff were very friendly, the bed was very comfy! A very spacious family room. I was very impressed with the amount of tea making facilities in the bedroom. :)

The breakfast was a little cold. It must have been sitting in the hot plates for a wee while. Also, it would be nice to have a coffee machine (that serves lattes etc) in the breakfast area instead of pots on the table. I find that the drinks go cold very quickly.

This hotel has been transformed. Four years ago we stayed here and it was truly appalling -so bad that we went into town & bought new duvets just to keep warm in bed! The new owners have redecorated, put in excellent biomass heating, revitalised the way the hotel is run and introduce new staff, all of which which has made it a really pleasant place to stay. I would have no hesitation about recommending this to anyone and we thought it was excellent value for money. The grounds have been cleared and are a pleasure to walk in and the outside of the building has been restored to an extent. We understand from friends in the village that the management of the hotel has made a great effort to integrate in the community, for example, at the time of the coronation, and as other hotels in Strathpeffer are not providing adequate services for the individual traveller , this is now the premium place to stay and deserves the reputation it is rapidly developing.

Our only criticism was that the buffet breakfast provided a selection of fruit, which was all tinned; fresh, fruit, salad, or individual, fresh fruit would have been better, but there was plenty of yoghurt, and a cooked breakfast came quickly and was very good.