We loved the historic building and grounds - these are very special. It was a peaceful and relaxing stay. Our rooms were spacious, clean and tastefully decorated in keeping with the antiquity of the building. The food was amazing - one of the best breakfasts I have had in a hotel and the restaurant food was very good indeed, with fresh, good quality ingredients and beautifully presented. A very good children's menu in the Brasserie too. The room service menu and food was excellent. The spa facilities were great and the swimming pool had special times for children. My grandson also made good use of the tennis court.

Really not much not to like. We loved everything. The only thing might be to have more bottles of water to be provided in the rooms. There were some hot days during our stay and we didn't have enough water for all of us.

The staff were extremely polite and friendly. The beds were really comfortable. Loved the Penhaligan toilettries in the bathroom. The location and whole atmosphere were both perfect for a relaxing night away.

The carpet in the entrance to our room (The Dovecote) was quite stained and there were damp dark patches around the skirting board near the shower. The bathroom bin was dirty on the outside. Just small things than lower the standard somewhat in an expensive hotel. £13 for a glass of wine in the spa was ridiculous. The ladies changing rooms had a sewage smell both days which wasn’t pleasant.

Bedrooms were very nice and clean the room so large with beautiful bathroom nice touch with the bath tub and TV on wall Restaurant especially breakfast was excellent very good selection the staff were very nice especially the two Asian girls especially Orapin she went above and beyond to make you feel welcome that was a nice touch a service with a smile The hotel and the area was lovely and the history of build was great experience to learn that it was a school and then it became Hotel

You have everything in a large bedroom, BUT no fridge! Jacuzzi was far to small, had to wait around to use it The swimming pool was freezing cold water Drinking water tank didn't work properly. I had to leave the spa walk to the and use gym just to use their drinking water tank, which was inconvenient The outdoor lounge area of the spa has a round water feature. It looks like the water needed to change it was a dark, dirty green colour, and it put me off sitting outside

Grounds and hotel really lovely. Spa lovely and nice to be free for guest to use, no extra charge.

Stay was expensive for quality. Room was a nice size, but the bed was too small and the mattress did not fit the base, The room and bathroom appeared tired and old. The sink taps leaked, dripped all night and if you're over 5ft 10 you can't stand under the shower, it's too low. The room location was situated as a single door on a turn in a stair well, it was a very strange set up, as if it was an after thought and I didn't like that we were shoved to the back of the hotel. This was a second visit for us, the first was much better. Then room was great, much bigger and less money. Not sure we would return.

The bar staff and the waitresses were so polite and helpful, they are a credit to your organization. The property is lovely and its location is superb. We had a memorable stay.

The totally stupid number of emails I received concerning getting a quicker checkin. I had some whilst I was in a theatre ( fortunately my phone was off) and I had no less than 4 more whilst driving my car! A total of about 8 overall asking me the same thing. Totally unnecessary, as is the photo identification. I have never experienced anything like it any where else in the world.

Beautiful building and grounds, staff were very helpful indeed. Spa was nice, including a small gym and it never seemed very busy. The breakfast was an extra £20 but was amazing - I thought it well worth it! We also had dinner in the brasserie which was quite nice, if a bit overpriced.

We shared the gatehouse between three individuals which didn’t work out such amazing value. If you were three couples, that wouldn’t be an issue though. The spa was small so just a pool, jacuzzi, sauna, and steam room, plus the small gym.

Absolutely stunning! Could not be more impressed with the building and the rooms. I will definitely be back there.

I loved our stay - I wish I booked longer. I got to live out my Jane Austen/Bronte fantasies. The hall, library, drawing room, courtyard and spa area were impeccable. The food for dinner and breakfast was so fresh, and well presented. Staff were kind and polite. Especially the breakfast staff!! Only thing was the bar before dinner- it took 25 minutes to deliver a wine, then another 20 for the second one. There was only one other duo in the bar as well. So not busy at all. Maybe they were hand pressing the grapes?? Honestly wouldn’t surprise me with their marvellous attention to detail! All in all, just wonderful!!

Lovely relaxed atmosphere and great spa. We was lucky to get a last minute offer but I wouldn’t have felt it was value for money paying the full price. Very good food and accommodated my allergies but was still hungry after the very small portions, and we had the full course.

Lots of work being carried out and not very well sign posted for walks. We ended up walking round the manner but would have liked to go further afield on a long walk but wasn’t sure if we could or not or where to go. We wasn’t told there was a service charge of £10 to have drinks that felt excessive, especially where we was happy to order from the bar but was told to sit down and wait for service…

Stunning driveup & entrance to the historic building. Warm welcome at reception. Beautiful bedroom, with seating area & a large bathroom. Very large comfy bed. Quiet at night which meant we slept well. Property beautifully decorated for Christmas with many Christmas trees & large roaring fires. Felt like we were guests at a stately home, visiting friends. Food in the Bistro restaurant was good & we loved the wood panelling. The lovely spa facilities, pool, steam & sauna, definitely a bonus.

Think the breakfast service could be better. The way the buffet was laid out in different rooms, could be better. Long wait on our first morning for our plated cooked breakfast. Although tasty, we found it quicker on the second morning to help ourselves. Dinner in the bistro, was nice, However, the overall experience, was let down by a certain member of staff. His attention to detail regarding drink orders, needs to be worked on.

The rooms are beautiful and mine had a fabulous view. It is set in a stunning location and the building is spectacular. The spa facilities are fairly basic but still very pleasant to use. The lady in the spa cafe couldn't do enough to help, what an asset she is.

I felt that although the food was good, it was overpriced. For the cost I expected the wow factor. In particular the breakfast; for the price of £20 I expected a fresh cooked one instead of a buffet.