Lovely atmosphere, reception/bar lounge area. Reception staff could not have been more helpful. Ordered taxi that arrived on time. Only problem we had was tv would not turn off either from remote or power switch. By time we returned fault was fixed. Breakfast had a wide selection of products cereals, fruit, cooked breakfast and several choices of hot and cold beverages.

Location was a problem for us as we were relying on taxis as buses did not stop near hotel at weekend. 14 route only on workdays. Not your fault. We spent over £100 on taxis.

I had the Tuesday evening special of Hamburger and chips. chips were great but the hamburger was the poorest of poor that I have ever had. Just a plain grilled patty on a burger bun not grilled no butter no sauce or no tomato or gherkins no lettuce just plain patty on a dry bun and on top of this all it cost 12.5 pound ...in my opinion shocking and extortion for what one received. I would recommend that anyone trying this meal out be very aware of what you may receive in actual fact give it a miss rather go somewhere else for a meal

Convenience of proximity to Walton Centre hospital. Clean, tidy and modern rooms/public areas. Friendly staff.

Dirty car park. Early closure of midweek breakfast. 9:30, items were being removed from servery. We arrived at 9:15 and there was reduced choices already and no replenishment. Once you had selected your cereals toast etc, there was a rush to get remaining main hot breakfast dish. Perhaps should have been advised at checkin that 9:30 was breakfast area closed.

Easy to check in very polite friendly staff. good open planned lounge space. easy access to lift. when entering the room impressed with size and cleanness, of the room well equipped plenty of pillows with iron ironing board and kettle tea making facilities and hairdryer, tv with remote that worked

very small kettle no gauge to see how much water you were putting in and only one bath towel

The rooms are very big Bathrooms are lovely The restaurant and food selection plus the drink selection The staff on the Saturday were really friendly and couldn't do enough to help What made me smile is that a walk-in asked for a room One of the waiters said, "Comic con is on , we are fully booked" Definitely stay here again

The size of the bed! Was a bit small .... The shower leaked over the floor It needs a longer shower curtain or more glass

The Knowsley Inn & Lounge (formerly Holiday Inn Express) is a pleasant, modern and clean hotel, with friendly and welcoming staff. I had a comfortable, large bedroom to myself and enjoyed two nice buffet breakfasts and one evening meal. The hotel represents good value for money.

As expected, the hotel is some way out of Liverpool city centre and there are no shops. cafes or other facilities nearby. However, although I didn't travel by car, I found regular bus services to and from the city centre on the main road nearby; the journey takes around 40/45 minutes. I'd advise guests to use the hotel as a base, due to its out-of-town location. and stay in Liverpool city centre (for sightseeing, etc) during the day.

Staff were very friendly and helpful. Breakfast was good if you went down early. The room was comfortable and We had a good night's sleep.

There needs to be somewhere for ladies to apply makeup etc. There was no dressing table and the light wasn't great for getting ready. If you went for breakfast a little late, the hot food wasn't quite as nice as arriving earlier.

The bar and lounge was nice to relax in on the evening.

The breakfast tasted stale on the two occasions we ate. The sink was blocked poorly maintained, the shower was leaking water on the floors, the electric card box came off and I had to fix it back, The remote control for the tv didn’t work. the suitcase fold up stand was not retained and fell on my wife’s foot really damaging her toes.

Parking was easy, check-in was prompt and friendly, the Lounge and bar area looked cosy and inviting. The room was better than I expected due to it being a budget hotel. Couldn't fault the cleanliness.

The room was a bit noisy - next to a firedoor in the corridor which did bang when people went through. This wasn't a big issue, and wouldn't stop me staying again.

Attending a wedding at Knowsley Hall, location was great for the event and for setting off back down south the following morning. Staff were really helpful,pleasant and lovely to interact with. Rooms spacious and well equipped.

Some aspects of the furniture and decor in the rooms was a little bit tired but it was clean and rooms checked and refreshed each day.