We have stayed with Butcombe Inns before so knew it would be of a good standard. We had a warm welcome and a yummy roast dinner. It was an overnight stay prior to flying from Bristol airport, less than 10 minutes drive away. The room was warm and cosy and perfect for our stop over. Staff had agreed to deduct the cost of breakfast as we were leaving very early. The staff are excellent.

I had phoned to request that payment was not taken from my card as I wanted to pay cash, my request was agreed. On arrival the payment had already been taken, including the £31.50 for breakfast plus another £31.50 in error. It took several days and a few phone calls to finally get the refund. No milk in the rooms, not sure why they don't use the milk sachets you can get. But a flask of milk is available on request. Would prefer to book direct, very annoying that it is cheaper to book via OTA!!

I have used the Rising Sun on many occasions when I am travelling in the area on business. I find the rooms very comfortable and the whole ambience relaxing. Breakfast is very good and high quality. Choice of food in the bar is good and prepared and served to a high standard.

I stayed for a week and the room wasn't serviced during the week. No major issue with this but a change of towels during the week and replenishment of tea and coffee would be good. If you ask for anything then its never too much trouble for the staff to provide your request. The staff are always very pleasant and helpful.

Excellent location for Bristol Airport (10 minutes drive). Pretty pub in lovely village. Friendly welcome and gorgeous room upstairs which was tasteful and more than I had expected. Lovely toiletries included; very comfy bed and pretty decor. Friendly bar staff in the main cosy pub restaurant for dinner, equally helpful breakfast server and excellent breakfast (included). I will definitely stay here again when flying in and out of Bristol Airport - so much more picturesque and cosy than a typical airport hotel.

There was nothing negative I could say about my experience at this property.

The staff were amazing and went out of their way to help, the food was lovely and the room was cosy & spacious. We would just like to mention the chef at breakfast he was amazing, his colleague hadn't turned up that morning & he was literally doing everything by himself, seating guests, serving tea/coffee, taking orders, cooking breakfast, clearing tables and doing checkout...what an absolute star, oh and the breakfast was delicious.

The information in the room wasn't correct, all the menu's had the wrong info and the time for breakfast was incorrect, It wasn't a massive problem more annoying than anything else.

Our stay was perfect from beginning to end. Booked @ short notice in response to unexpected personal circumstances (boiler broken down = no hot water for 72hrs). The staff were warm, friendly, engaging & welcoming. Nothing was too much trouble & quite evident they enjoy what they do & work well together as a team. Our dinner was simply delicious - great choices, fresh, hot & superb quality - most welcome after a long, stressful day! Our bedroom was heaven- exceptionally clean, quality linen, bed really comfortable, choice of hot drinks & bottled water, shower, separate bath - truly home from home. Location perfect for us, as picking up relatives from Bristol airport the following morning. Our breakfast was exceptional - extensive choices cooked to order & each table served independently & a plentiful supply of tea & coffee. No queueing like sheep & eating food that has been kept warm for 2/3 hours. A fantastic, positive start to our day.. My husband & I can’t wait to return.

Nothing not to like, but perhaps a suggestion of fixing a shelf in the shower to put toiletries on rather than ‘us oldies’ having to keep bending down.

The room was excellent . Very comfortable with a great shower and a lovely bed. All I needed in a bedroom.

I had dinner and the following day breakfast. The evening meal was good but I was told there was no mashed potato to go with my steak pie .If you have a potato and a fork, mashed potato is not a big ask! Breakfast was also good but there are two Full English Breakfasts! I was apparently entitled to the standard Full English but if I wanted the other I would have to pay an extra £4. What??!! Get the breakfast menu sorted out.

Everything about this stay was easy! Big carpark, comfy beautiful room, and a pretty bathroom with a big tub! I really liked how easy it was to check in and how we got all the info we needed, the staff were super friendly. The classical music playing when we entered the room was a nice touch :) And the bed was like sleeping on a cloud. Good breakfast options too! I loved staying here and would definitely stay again!

The bathroom radiators were a bit rusty but that would be the only fault in this stay, everything else was a dream!

Went above to help with anything. Beautiful hotel, rooms are lovely, little Extra interior design/boutique style so beautifully done up brilliant priced rooms. could have stayed a few days easily. Look forward to our next holiday as this hotel is literally around the corner from Bristol Airport It took us maybe 12 mins to drive from hotel to airport 🛫 much better when you have an early flight. And the food & breakfast was stunning 👌

Have stayed here so many times and it never disappoints! It is a perfect place to stay and chill out before flying on holidays from Bristol Airport. Everyone is so chilled and welcoming, and the bedroom is so relaxing. Have already booked another stay on our way home as we have a late flight, so we can feel refreshed before driving home in the morning.

The traffic can get a bit noisy at times, but it doesn’t take away from the whole experience.

We have nothing but praise for the friendly and helpful staff. Couldn't do enough. Lovely room. Very convenient for Bristol Airport. We had an early start in the morning and were provided with a packed breakfast the previous night.

We would have liked an evening meal on arrival but the restaurant was closed. However we were offered an alternative which was brought to our room and that was fine.