A really lovely picturesque setting, we booked very late due to another property booked not meeting the basic expectation (from the outside). We were greeted by staff who were polite, enthusiastic and very helpful. The hotel was very clean and had a lovely ambience, many people staying were going to the same event and staff proceeded to help everyone with their travel arrangements and best way of getting back to the property after the concert. The hotel has lots of parking (Free) When we went to our room we were suprised (given what we paid) at the presentation of the room lovely and spacious, Tastefully decorated and modern, even though the room had a double and single bed in it there was plent of room and very comfortable. Tea and coffe facilities within the room. The bathroom was well equipped with a large shower, very clean and modern. After dropping our bags, we then went to the bar area and it again was very well presented, staff were very polite and welcoming, there was a wedding at the venue but this did not impact on the bar area, we did not eat there but the dinning area was very busy. Great nights sleep beds were very clean and comfortable Would definetly consider booking this Hotel if we were in that Area again. Thank You

The dinner in the restaurant served the best Halloumi Burger I have ever had, it was exceptional!! The service offered by the senior gentleman who was suited that evening was spot on. He couldn't do more to help and make sure my partner and I were enjoying our time. The welcome from the receptionist was second to none.

I had to queue for a drink at the bar which was fine, but then returned to a table to then choose food and there was no menus on the tables and I then had to queue again. In the end I then gave up and approached the senior suited and he assisted me. I would suggest that it would be best to have the bar menus located on the tables as it was a lot of wasted time trying to interrupt someone to find a menu which was then located out of customers reach. Potential loss of business as the menu was not easily accessible.

We have stayed at the hotel numerous times. We wouldn't stay anywhere else. Location is perfect for us as we travel from Somerset to see family and friends. We always request to stay on the ground floor as the beds are larger and we have always been accommodated. The breakfast are perfect and of high quality with plenty of choice. It's very clean and comfortable. The staff are great and friendly. 10/10 for our stay again.

If I had to say one thing it would be that in the ground floor rooms with the big beds the plug sockets are only on one side of the bed. My husband needs these as he has sleep apnea and uses a cpap machine during the night. So we have to swap sides regularly.

Great surroundings. Plenty of parking. Sparkling clean. Staff are wonderful. Room was spacious and clean. I went to both the on site restaurants. English and Italian. Both are exceptional. And fantastically priced. Wonderful breakfast Something for everyone The bar area is very relaxing. Given the opportunity I’ll most definitely be back All the staff deserve a massive pat on the back. Keep up the good work your all brilliant.

You would honestly be hard up to be pushed to say anything negative about here. It’s wonderful

This is a really nice hotel. It looks and feels totally different to the larger generic chain hotels. The building itself is lovely and take a look at the ceiling in the dining room. The staff are welcoming and friendly, the food is great, with a few different options for breakfast that you don't often see. The car park is large, with the M62 only 5 minutes drive with local public transport services only a few minutes walk. So you can easily park your car, get the train to Manchester or bus into Rochdale. The Royal Toby is honestly a bit of treat. Thank you to everybody, we had a really nice stay.

Nothing.

The room was fantastic, room 215. Ambience to relax in and a very clean and today room. Dinner in the restaurant was very well received by both of us, fantastic food, friendly waitresses and a lovely setting to eat in. I have already booked my next trip back, and shall be using the hotel frequently when I can.

Not applicable. This hotel with its onsite restaurants is absolutely everything you'd want for a break away from home. Clean throughout with friendly staff and a beautiful ambience around the place. The staff are the heart and soul of the hotel experience, and these guys absolutely nail it in every aspect.

Firstly the entire team from Reception to Housekeeping staff everyone genuinely was plesent, approachable and above all really nice and professional indeed.

Shower pressure was low sadly, the build above the single bed was too low. The mattress wasn't comfortable on the single bed but not sure on th so double as we had a double / triple room. Would been nice is thier was a double socket in the middle of the 2 beds instead of a single one, window on the left the pvc handle needs replacing . But these are all small things. Overall though cannot complain. 8/10 for certain.

Liked the room though it felt odd only having a skylight. Appreciated the lift. Excellent breakfast, stunning dining room, lovely for a celebration. Our group of 5 had dinner twice in main restaurant (not the Italian), mostly very good or good enough, sometimes excellent. Rapid, friendly service. Plenty of parking.

Bathroom (bath with shower over) was modern, clean, big enough but I found it oddly inconvenient. Difficult to use the tub, also not enough shelving. Just a little niggle and it would not stop me booking again.

Everything was excellent. The room was large and comfortable and very clean. The location is close to all public transport links and has a very large car park. The hotel has its own bar and restaurant which were both very well ran and look amazing with a great choice of drinks and food. Breakfast was brilliant with both continental and a menu of hot dishes served to your table, they even provided a special off menu dish for my daughter. The one thing that stood out at this hotel was the service it was excellent!! The staff were all so friendly and helpful I will definitely stay here again and would highly recommend it to anyone.

Nothing

The bathroom was modern, loved the shower cubicle. The view from our window was very pleasant. The staff were extremely helpful, friendly nothing was too much trouble. Had a very good meal in the restaurant on Saturday evening & although we booked last minute the staff went over & above to meet our needs

The room was naturally quite dark because of the age & style of the building, but there were plenty of lights in the room to compensate. There was nowhere in the bathroom to hang anything. The towels were small & not very thick. For me the bed was a little hard but that's very much a personal thing