This was our second stay here. The first was very good but the room looked on to a alley/ brick wall and so they placed a forest scene onto the window. This was the only down side and not a major one as there were great views from the spa, garden and the restaurant to make up for it. This time we had a good view on the second floor. The spa is great. It has a good size pool and several steam rooms including a traditional sauna, aromatherapy room and an 'ice room'. The Jacuzi was huge. Breakfast buffet had great food but the coffee was not really to my taste and we had to wait a couple of times for it to be refilled. Staff were great, surroundings excellent and we will definitely be going again.

First visit, we didn't have a room with a view. Can get noisy when there is a wedding on.

SPOTLESS ROOM AND ENSUITE. BUS AT THE BASE OF THE HILL INTO MIDDLETON AND MANCHESTER.

HAVING TO EACH GET A TOKEN FOR BREAKFAST AND AFTER DOING ALL THAT, BEING ALLOWED IN AT ABOUT 9.15AM, WITH NO FLEXIBILITY IN BREAKFAST BEING CLEARED. WE WERE TOLD BY KITCHEN/SERVING LADY - IT'S ALL GOING AT 9.30, SO LAST CHANCE (HAVING JUST BOUGHT OUT EXTRA EGGS AND SAUSAGES AT OUR REQUEST WHICH THEN GOT CLEARED AWAY TOO). I DIDN'T THINK THAT WAS QUITE FAIR OR RIGHT, HAVING PAID £16 FOR IT. I DON'T KNOW IF IT WAS TAKEN AWAY TO BE EATEN BY STAFF?!!

What an amazing bunch of staff, especially Micha (mika?), what a lovely soul who loves her job and employer. that’s hard to find these days 😂 All round great experience made better buy all the lovely staff and especially Mika. Would highly recommend and loved the unique spa facilities

lovely surroundings, peaceful and lovely staff members

Room very nice, nice stocked fridge too and a nespresso machine. Great spa facilities, lots of different steam rooms, aromatherapy rooms and even an ice room alongside pool, Jacuzzi and saunas

The breakfast service was quite poor - lots of people waiting in line for food to be brought to the buffet just for them to bring a few bits here and there. It just seemed as though they were trying to keep food to a minimum. Waiter saw me standing for 15 mins waiting for eggs and bacon and even told me he’d bring them to the table which never happened

I love this hotel. It's one of my favourites in the whole country. The beds are comfortable. The rooms are clean and a decent size. The breakfast is outstanding. All the dishes I have tried on the evening menu have been superb. The staff are excellent. And on top of this you get free access to a pool and spa with a jacuzzi, steam room, ice room, aroma room, two types of sauna. And the surroundings are very tranquil. Just a brilliant place to stay.

Nothing. Everything is amazing. I would stay here all the time if I could.

Amazing stay as always, love coming back here regularly usually with my partner but came with a friend. Always really clean, staff are very helpful and friendly. The manager is always so happy and smiley and it makes a real difference to the atmosphere when you have staff that want to be there. Leisure facilities as always were great. Will be returning again soon.

The food wasn't the best this time but I'm putting it down to a bad/busy day as it's usually always fantastic and it wouldn't put me off eating here again.

Food was excellent

Not much

The Spa was great, friendly staff and clean. There is a swimming pool of a good size (long enough for short laps-18m) there were there different saunas a cold room and a jacuzzi. Towels were provided. Staff at check-in we very friendly and efficient. Bed was comfy, and the cleaners were very sweet, folding our pjs for us. Can’t comment on the breakfast, but there is a Starbucks in the hotel- but it’s not open during breakfast hours. Beautiful scenery around the hotel.

The hotel could use a little up-dating, but it didn’t infringe on the stay, I do wish the Starbucks coffee would have been available during breakfast. But not the end of the world.

Room was very clean and comfortable. Good value for money. Facilities were great - well equipped gym, spa area and swimming pool. Nice surroundings. Staff friendly. Good value for money.

It did say when booking that they have events on a weekend and it could be noisy - this definitely was not an exaggeration. I came back from a wedding I was attending at about 9:30pm and the music in the hotel was so loud I could hear every song, also doors banging and someone hoovering outside the room at 9:45pm. However it did settle down after about 11:30pm thankfully.

Comfortable bed, plenty of parking, all clean and tidy.

Took 10-15 minutes to get attention at reception (11.30pm) - nobody at desk, understandable given the hour, confronted with a sign saying to dial a number (possibly 2424?) for attention, which was inoperative leaving no real option other than to stand and wait. Once staff arrived, perfectly polite and efficient. Tea/coffee making facilities absent... A minor irritation. Shower on the weak side, but not unusual for hotels.