The staff were very accommodating and the room was comfortable. Very clean and the food in the restaurant in the evenings was really good. Great options for a vegan. Good quality meat for a regular diner.

We were not aware that we had to pay extra to use the spa and swimming pool or that we had to book ahead. Luckily it is half price for guests £20 for 2 and luckily they had an opening for 2 hours that evening. Only downside we shared our 2 hour spa time with a very loud childish bunch of lads that had no respect for calm tranquility use of the facilities. I’m vegan so disappointed to hear that paid £12.50 for breakfast that offered very little. Vegetarian sausages not available on the morning even though We booked ahead and was told options available. Spent £12.50 on dry toast tomatoes and mushroom.

We attended a wedding there and we're able to check in a little earlier which was great .The room was lovely ,spacious and cool which was great as it was June . The staff were great ,the wedding room was lovely and the food was great , although a buffet style so can't comment on a hot sir down meal. The bar staff were quick and professional.The breakfast was really good . Would stay here again.

Nothing

Easy to find. Good location with plenty of free parking. Room was clean and spacious. Fluffy, clean towels.

Pillows were too hard. Room was very hot despite it being windy and cool outside. A fan in the room would have been appreciated. Tried to sleep with the window open but the traffic noise from the A55 could be heard. Didn't have breakfast as it was too expensive in my opinion.

Lovely place to stay close to Offas Dyke (about 0.3 miles off trail). The hotel had a very open clean feel. The staff were great and welcoming. The room itself was very comfortable and well appointed. We had a nice dinner in the restaurant and my husband enjoyed breakfast (15gbp upcharge). Definitely recommend this hotel.

TV signal was a little spotty at times. Pastries at breakfast would be appreciated.

This is a great hotel. Full disclosure, I turned up with my suitcase expecting to check in - and the dates I'd booked were for the week after. However, Charlotte on the desk went out of her way to help and kindly found me a room. Comfortable hotel with nice facilities, including a spa - which I didn't get to use, because of time, but hope to be back in the future.

Nothing.

A great stay, with the bonus of on site spa (at an additional cost) that was lovely and we used both days. Well located and plenty of parking on site too. We attended for a wedding and would stay again without any concerns.

Ordering breakfast for your stay the night before was a little bit tricky, as you may not know what you want in those circumstances. The bed was a little bit small (but I am bigger than the average human too)

Room very clean and was nice to have a swim in the morning.Breakfast very good

No air con in room and would always like a fridge in room for cold drinks. Also we had a meal about 3.30 and with the restaurant shuting at 5pm on Sunday we were hungry later and miles away from walking to nearest shops.

Clean, modern and quiet. Staff pleasant.

Charge for check-in one hour earlier. Breakfast requests filled in the night before. Not sure why one breakfast was wrong if they had the information. Had to ask for cereal bowls. No English breakfast tea, had the Earl Grey as didn't want to ask again.

The Hotel is very clean and staff are lovely. We had an evening meal and food was very nice, well cooked and enjoyable. Waitresses were excellent. Bar staff great and drinks affordable

Bed was very hard as were the pillows. Quite noisey during the night but couldnt identify what the noise was

Well presented, the food was nice and the staff were a pleasant. We managed to get a table with out booking so that was a bonus. The room was nice and comfortable.

The door at the top of the stairs opened onto the stairs so wasn’t much space when taking up your bags, you had to step down onto the stairs.