Gorgeous room and terrace and overlooking the river. Very well maintained and beautiful surroundings.

The welcome by staff was disappointing. Didn’t like the ‘reception’ area which felt like you were interrupting their ‘office’. For the price, I would have liked more attention such as a ‘hello and welcome’ by the first members of staff we saw. The first one ignored us completely and the receptionist had a rather cold approach to us. The bar and waiting staff were always very friendly.

Fabulous location as the name suggests by the River. Drinks terrace bar and breakfast room have great views of the Cathedral and the water meadows. Staff universally friendly and helpful. Pleasant and easy walk into the City. Easy parking in car park at front of property

I stayed as a solo traveller and arrived early evening hoping for a bar snack and drink. The drink was Complementary ( thank you !) but the food offering limited to a bag of crisps. Disappointing. My single room although spotless and air conditioned did not have a comfortable chair and had a view of the car park from the top floor.

The beautiful location next to the River Avon with views of Salisbury Cathedral is simply stunning. Upon arrival, the cleanliness of not only the outdoor areas but also the Hotel itself was faultless. Because we arrived early, we booked in with Reception with our car reg and after being given a map and directions, we took a sedated 10 minute walk into City centre which took us through little lanes, cottages and past the Cathedral. We wiled away a few hours and lunch etc and got back to the Hotel The Receptionist was helpful, welcoming and took us to our room. Very happy indeed. Bright, spacious, spotless and everything you would want. I was celebrating my 60th with my husband and after relax and nice hot shower, got ready for late teatime to go out. Had our complimentary bar drink and was taken via complimentary shuttle car driven by the amazing Kevin. Had a great night, rang Anna on Reception and she organised collection by Kevin for return. Had a night cap in the bar, filled with Christmas party goers, they were all lovely and then went to bed. Made our way to breakfast which had an amazing choice and delicious too. Then we checked out. I must say, every member of staff was exceptional, happy, polite and helpful. I really can't wait to go back. They made my birthday one to remember ❣️

The only negative was the unit above the bed which made light noises during the night and the little blue light. I am quite a light sleeper and wish I knew I could have turned it off but now I know for NEXT TIME!!!!

We received a great welcome upon arrival with a similar approach from all staff we came in contact with. Our ground floor room was spotless and modern looking and with all the necessary facilities. We paid a little extra for a river view which was well spent for the view of both the river and cathedral as well a providing a terrace and seating. A great experience in an historic city. Money well spent.

A minor point - breakfast serving area space limited causing some crowding and possibly restricting food offer.

I recently had an unexpected emergency that required me to find last-minute accommodation, and The Riverside exceeded all my expectations. Adrian and his team were incredibly welcoming and made me feel right at home, despite the short notice. The room was perfect, and the fabulous air conditioning ensured a lovely night's sleep - a lifesaver after a stressful day. The grounds were also beautifully kept, providing a serene atmosphere that helped me unwind. The level of care and attention to detail shown by Adrian and his team was exceptional. They truly went above and beyond to make our stay comfortable and enjoyable. I would highly recommend this hotel to anyone, especially in times of need. The warmth, hospitality, and wonderful facilities made a huge difference to me. Thank you, Adrian and team, for your kindness and excellent service.

A very nice hotel with good and friendly service. Ample car parking and a couple of electric chargers. Our room was large, included a kettle for tea/coffee and the air con was user adjustable: perfect for the very hot weather at the time. The terrace at the rear of the hotel has a view over the river with Salisbury cathedral spire in the background. The hotel has a bar and the terrace is the perfect play to enjoy a drink on a warm evening. We walked into town via a very pleasant route near the water on Google maps. It takes about 25 minutes but if walking is not your thing then a free shuttle bus will take you in and out of Salisbury. Breakfast was very good and included scrambled egg, bacon, cereals, bread, etc.

Nothing.

Riverside is located nearby main road and river, and a beautiful 20 min walk into old city center. It seems well run and staff is very nice. Dont expect much historical or boutique charm, though its all quite nice. Bar and breakfast area is worth the visit, and there is a very nice terrace and lawn at the river. The parking lot is spacious with 4 charging stations. We had a standard double which was modern (or "contemporary" as the hotel writes), with all things nessecary.

The room was quite good but a bit bland / undecorated in style. Breakfast was the usual full english plus cereals - nothing wrong, nothing special.

The location was lovely and the people could not have been more helpful. Rooms were very clean with added extras like free drink, chocolates on arrival making us feel welcome.

Two smalll things - the bathroom mixer tap sensitivity meant the shower blasted on unexpectedly meaning both my and my daughters’s hair got unexpectedly soaked. For her despite being her wedding day it did not matter as she had yet to have her hair done. For me, it completely spoilt my freshly ‘done’ hair for her wedding. Another small issue was the wardrobe mirror was in 3 parts which meant I couldn’t see how I looked for my daughter's wedding.

From arriving at the hotel, being escorted to our room and a welcome drink, the staff were exceptionally helpful. The room overlooked the river, with a view of the Cathedral Spire and was spotlessly clean. There was a good range on offer at breakfast, which was topped up as needed. Lovely seating area to the rear of the hotel with lovely views. Bar was open for refreshments. The location of the hotel was ideal allowing us to walk to/from the city centre. We were absolutely delighted with our stay and will be returning. The hotel doesn’t offer evening meals but can arrange free transport to/ from local restaurants as required in the evening.

Nothing to dislike.

Very nice hotel on the outskirts of Salisbury - but don't let the uncentral location put you off! It's on a great site next to the river and with a *fantastic* terrace overlooking the river and the cathedral in the distance. A real treat to have a drink after dinner on the terrace, seeing the dusk colours on the Salisbury skyline. Getting into town is only a 20 minute (pleasant) walk - we did it with 5-10 year old kids - and the hotel operate an ad-hoc mini-shuttle service in the evenings, free of charge. The hotel itself was very clean, smart and modern, and breakfast was excellent. Also, staff were extremely courteous.

Nothing much to be honest; I guess it's not the cheapest. And I prefer bigger windows.