This has got to be one of the brest places i have stayed in. What makes this place so special, are ALL the people that work there. From the moment you check in with Barbara, Catherine,Donna,and Candice, you can instantly see and feel how proffesional this hotel is.My room was alwaws spotless, the breakfasts superb. Certainly one of the highlights for me, was the wine tasting at the end of the evening with the restaurant manager, Emily..and team made the whole stay great fun, especially when you condsider, we were all there for a funeral..very sensitively handled. my sincere thanks to all..Marie ,Cheryl, Tam, Lucy Charmain,Page..spotless cleaning. Emily,Ryan,Jamie, Amelia.Eliza,Morgan, Sara,Bobby,Lowena and Ellen,plus Kit Allistair and Kitchen Team. I am very much looking forward to staying with you all again soon. very kind regards Chris Gomez

nothing , it was perfect

I particularly enjoyed the food and methodical table service. The butter, canapés and crème brûlée was divine. Nothing was stressful. It was all beautifully relaxed and convenient. The food was appropriately priced and the optional light menu was welcomed. The hotel room was slightly costlier than I had anticipated for the size we received but since everything else felt right, I can’t complain😊. The breakfast too was wonderful. The staff were kind and helpful. The folder in the room was excellent. Filled with all the relevant information. It appears that someone ?Jeremy has taken a lot of time and effort to provide this helpful information.

It would be nice to have some simple maps and leaflets with guidance about quick, easy to reach, local walks and drives, if available, especially as Tavistock information center is closed on Sundays. The complimentary bread was appreciated but multigrain or seeded would be even better.

The location is amazing.The room was lovely with the balcony also.The gardens in the property were beautiful and very well maintained.The food was excellent.The staff on the whole were very friendly and welcoming.The shower was the best ever.

Not enough hanging space in our room. Ended up having to hang evening dresses over a fridge inside a cupboard which smelt slightly due to the fridge

We had a wonderful stay , such beautiful views, amazing breakfast in the morning, very friendly helpful staff. .

The room was far too hot , no window to open so had to leave the balcony door open all night , the towel rail couldn’t be turned off . Bed very very soft

We are returning guests year on year and it is one of our happy places. The dogs love it and are made to feel very welcome. We are yet to find a more tasty breakfast and have never had a bad dinner here and the view of the Tamar Valley is just incredible !

The only teeny tiny fault is that the complimentary glass of Prosecco with breakfast is no longer available which I always found to be a lovely touch :-)

Lovely peaceful location. Warm greeting from Reception. Clean room with a small balcony to enjoy a glass of wine looking out to the gardens and stunning views.

The food was good but the main course portion was very small. The balcony looked a bit tired and could do with some attention.

The coach house rooms have an amazing view across the valley; the gardens are lovely

The dinner service is quite formal - we liked it, but if you want a casual dinner this won't be the right place for you.

Lovely location, food good, lovely rooms, very comfortable and with everything you would need. Staff very friendly and accommodating on the whole.

There for a wedding but moved around to make way for other guests. One member of staff unfriendly and quite rude.

I have to say i was so pleased with the communication from the staff here. The beautiful confirmation letter sent out in the post for my wife for xmas. She thoroughly enjoyed her stay and i cant thank you all enough. Excellent. She loved the evening meal and also the breakfast, the location and views were stunning.

Amazing food. Room was lovely and spacious.beautiful hotel. Very friendly staff.

Room was a little cold. As I don’t think the radiator works. But there was a plug in one which heated it up quick. But had to turn it off at night. So cold in the morning. But no problem turning it on again. A tiny issue. When all was all so good