This was a brief, one-night stay at a location that was strategic to its proximity to Carrasco Airport because we had a 7:00 am flight the following day. The entire staff was extremely friendly and accommodating despite a significant language barrier-- not all spoke English but everyone tried to communicate effectively in spite of this. And, for travelers like us who struggle with speaking Spanish, their efforts were very much appreciated. The guestroom was spacious and the amenities were generous. The beds were firm and comfortable. It's odd to complain about but we found the pillows to be too thick. The hotel was very well-maintained, clean, and gave a strong sense of security. I would caution travelers that there are no other food and beverage locations within safe proximity to the hotel but the in-house food and beverage options were adequate.

When I inquired ahead of the trip via the messaging service on Booking.com about airport shuttle service, I was provided incorrect information. I was told by whoever responded to my query that we needed to book shuttle service ahead of time via a third party provider and that the cost was $15 USD per traveler. While this was not necessarily an issue, the Front Desk Staff had no idea what I was referring to and instead offered to arrange for taxi service in the morning (which ultimately cost us only $8 USD total). Booking.com may want to look into this. Also, with the hotel's proximity to the airport, it seems to warrant having complimentary airport shuttle service.

The breakfast had many options and the staff renewed the items all the time. The bed was very comfortable and the shower had very good pressure.

The food of the restaurant wasn't as good as expected and it didn't have room service, I had to order and get the food downstairs in the tray over to the room.

Great reception service, when arriving very Late in the night.

When se called on Sunday to make a reservation for a Meeting room on monday Morning; we needed it from 9am onwards), we were told to wait for an answer until Monday 10am. Siriuosly, cmon! Instead we booked it in a different hotel (the Cottage hotel… 5min by Uber) and that is the place we will probably stay next time.

Location close to airport Great beds very comfortable Kettle and coffee machine in room Luggage storage Great breakfast Front desk staff very helpful

Breakfast staff not very flexible and accommodating ( an egg vs overcooked dried out scramble eggs in buffet) Did not offer Mate as a beverage option ( Uruguay Nacional drink..)

Convenient location, very close to the airport, but without the cold/business like airport vibe. Room overlooking the lake was a bonus. Restaurant opened for dinner which was very convenient for late check-in. I’d like to thank Hernan and Romina at reception for their exceptional services.

Nothing major, but table at restaurant was not very clean at dinner time. Everything else was perfect.

Great service: both front desk agents switched to French (I am French Canadian) as soon as they heard us… Very kind of them although I never ask for it and always try to do my best in Spanish. Hotel is ultra clean, customer service is excellent and food and drinks are rather good (they have a menu and more choices that I had expected). Room is quite large, very clean, sheets and pillows are comfortable.

Nothing. All was well.

Well located for the airport. Comfortable beds and excellent shower

The lobby smelled like cheap fruity air freshener, and the room smelled as if it needed a good blast of air through it, but apart from that we had no gripes. Perhaps change the cleaning products for odour neutral and open the bedroom windows more often?

This was very close to the airport for our next morning departure and there was ample free parking. The staff was very helpful. We ate our last dinner in Uruguay in the hotel and it was FANTASTIC! We had a pretty view of the lake from our room and the bed was comfortable

It was all as we expected.

breakfast was really good with a good variety of fruit, yogurt, hot food. The room was lovely, quite big nice amenities and really friendly staff happy to help with any issues.

Kettle did not work, however staff sorted this out quickly and were very apologetic.

Perfect location near the airport not to mention overlooking a beautiful lagoon and swimming pool overlooking the lagoon as well. Staff were excellent and as helpful as one could ever ask for. Highly recommend this property especially if you need to stay near the airport.