My first time in Alabama and this hotel made it all worth while , the manager the asst manager and the rest of the staff were amazing so friendly kinda like family , I felt safe , I spent a lot of time at the hotel as I cane for my son to come here and do things with his friends, I'm extremely satisfied and will come back here .

They didn’t have breakfast

Fitness center was great

Toilet ran all night and was loud. Was awoken by people talking and using the ice machine. The doors are not very soundproof and you could also hear everyone who entered or exited the building. People would prop the outside door open do that it wouldn’t lock. That felt unsafe

Kitchen in our room was awesome. We love that the windows open for fresh air. The noon checkout time. Easy to get to the sites we wanted to see like the 16th Street Church.

It does not have a Riverview, or at least our room did not. But everything else made up for it.

The location was good. the room was clean and comfortable.

In a 4 day stay, perhaps one visit by housekeeping would have been nice, but I never saw any evidence of it. I had a very early departure my last day, so I tried to settle up my incidentals the evening prior. The front desk staff told me they couldn’t do it then, but assured me that someone would be available very early in the morning. The next morning there was nobody to be found. I wandered the offices and knocked on all the “staff only” doors. Nothing. I left a note. So nobody in the lobby, no keycard needed to enter the building and no keycard needed for the elevators. In this day and age, how safe is that?

The hotel was nice and quiet, the area was felt so safe, and the room was beautiful.

My room had a lot of dust in it on the nightstand with the clock and radio, which I thought was odd for this hotel. Also, the bathroom was so tiny. I am small but I could barely fit in there without having to squeeze behind the door to close the door to access the toilet. Sink was not in the bathroom because it was so tiny.

The staff was super friendly. But when I got there to check in at at 7pm, my room still was not ready. The front desk associate was very apologetic.

I had to wait for my room to be ready way after the normal check in time. The dishes that were provided in the suite were not clean, but were still placed in the drawer.

Everything was on point from check-in to check out the first black own hotel I ever stayed in. Omg, everything was on point. From welcoming for every one work there omg we love it ! Can't wait to come back . The room was so clean and fresh smells we love it.

N/A

The General Manager Doug and his staff were amazing Doug remembers his guest and why they are there very impressive

I’m not a dog person people had large dogs but I understand that they need to make accommodations for everyone

I forgot to ask names but the lady that checked us in the night of the 21st was very nice. The gentleman that worked the desk the next morning, the 22nd, was wonderfully! Super nice and very personable. He was certainly pleasant to converse with.