It was a fantastic garden and pool area. All the green plants were fantastic.

I had to mention the weed smell in the room two times before it got better. For a two nights stay that is too much. It was not possible to shut off the fire place completely. There was always a small flame (probably pilot flame) and it radiated heat. With over 100 degree that is a total waste of resources. Gas and energy for the ac to get that stupid heat out of the room again. The car park is not shaded. The car was heating up in the brutal Arizona. Put up a roof there with some solar on it. You would set off a ton of money for energy and all the cars would be cool and clean.

Thank you for the service and follow-up ... The check in process was very smooth and personal with an escort up to our room...much appreciated. I was able to change my 8pm T Cook dinner reservation to 7pm due to the willingness of the young lady at the T Cooks check-in which made my wife's and I evening much better. The tenderloin steak was perfect, absolutely Buenos Aires perfect...best steak I have had in the United States ... perfectly grilled to medium rare on every bite. Dinner service was personal and excellent ... Breakfast the next day again had wonderful service and quality. Our room was quiet and lovely... Only comment, if I had known prior to arrival of the 40$ valet charge, I would have used UBER or Wyamo service to and from our Phoenix home.

The staff are all amazing! Especially Wes at check-in, he's so friendly and welcoming! The pool staff are also great! They are on top of it, always checking to see if we needed anything. The property is gorgeous and well maintained.

The pool was small for a resort of this size. Breakfast service was a little slow.

The staff was truly wonderful. We were exhausted upon arrival and the staff was so kind in bringing our things to our room, giving us water, and making sure we were comfortable. It was nice and quiet! The bathroom and shower were also marvelous.

very nice staff, good maintained, clean good food, good drinks, nice pool area. we had the room right at the street, but we told them, and right the same evening we could change the room and we even got an upgrade. that was awesome.

Everything. The property was clean, comfortable and soothing environment throughout. Pleasant vibe. Loved all the exposed wood beams, architectural beauty and ambience, pools, manicured lawns, beautiful bar area and decadent restaurant.

Nothing

The property itself is wonderful, I loved many private areas that guests can hangout at, the cigar room was cozy and nice to spend time at.

I expected the better quality of the rooms. Our room had one chair and one armchair for 2 people. It wasn't furnished according to the expectation. Bed was comfortable. Fridge is full of alcohol and I rather have room for a yogurt or anything that I need to keep there. There was only coffee and not tea bags.

Very good resort with everything I expect. Super profesional an friendly service.

I don't like Valletta packing, when the packing lot is around the corner. May be because I am from Europe. But the place is not in the center. I would expect free packing.

The resort grounds/property presented a feeling of relaxation. The food and service at property dining was top notch.

The location of the resort was not really near any other resources within walking distance.

Facility is beautiful, well kept, with considerable charm. All of the staff members were very kind, warm and courteous. The hotel has a very 'personal' touch and does not feel as cold/corporate as big hotel chains are. We had some problems with our stay that the staff made considerable efforts to remedying and although initial impulses were not to return, that quickly changed when they demonstrated how dedicated they were to making our stay the best it could be and being very fair at remedying the situation. I would definitely stay here again. Special appreciation for Anna, assistant director.

The prices at the restaurant are considerably over-inflated. The food is good and the ambiance is stunning, but if the prices at the restaurant were more appropriate/realistic, we would have chosen to eat there more regularly. Also, given the fact that this hotel is geared towards a spa experience, and that it is also not adult-only, would recommend that it should have some things geared towards children, at least to some small degree. Many other hotels in the area have periodic activities that are child oriented and there could be a small addition of that since the hotel is not adult-only.