The front desk staff were friendly, talked to me, and made me feel welcome. The staff were helpful and upbeat, even when we checked in after 11PM. The beds were very comfortable. The room was clean, and quiet - no sounds from neighboring rooms. I didn't try the pool, but it looked good. The complimentary breakfast was so so, but the coffee was great and there was always a pot available.

The only thing I don't like to see is all the trash made with disposable plates, cups, and utensils. If there were a way to have reusable plates and real forks - that would be a huge upgrade. As well as a spot to scrape leftovers that doesn't send it to the trash. Thanks for reading my review.

The hotel was clean and our room was very spacious! I appreciated having more than two bath towels since daily housekeeping service is not provided.

The housekeeping staff wasn't very friendly walking past them in the hallway. They may have been having a bad day, but we noticed it since the rest of the staff, front desk and kitchen staff were very pleasant. Nothing against Hampton Inn, but some of the comments I heard from other guests were unacceptable complaining about the food provided (coffee is too light, food isn't hot enough, etc.). There are just rude people out there, and the staff handled it well.

The hotel was exceptional, very very clean. Large rooms, unfortunately no bath tubs in the room I was staying in. I was impressed with the gym and swimming pool. I will stay here again when I come to Chico, CA. I didn't get up early enough to eat breakfast, but it smelled wonderful as I passed the room.

I had only limited contact with hotel staff, but the litttle I had was easy and friendly. Just wish the room had a bathtub, other than that I have no complaints. Give it a try, reasonably priced and very comfortable.

Breakfast was most excellent. I had waffle, omelette and sausages. My wife enjoyed the yoghurt and a banana. We brought our own coffee pot because ... don't mess with my coffee

We had two queens, because we brought a friend to high school reunion. My wife and I aren't small people, and are used to sleeping on a king bed. I swear those beds you call queens are actually a double because we were both cramped. We couldn't sleep on our backs at the same time because our elbows collided. I haven't had that problem before. Neither of us slept well and ached in the morning. I could forgive that if there was a good shower massage, but, nope.

Hot tub was on point and breakfast was so good! The 24 hour coffee was huge hit with me! The facility was very clean and stocked with towels everywhere they needed to be!

The side doors to the building only open from the inside so I had to walk all of my families bags from the far end where I found a parking spot to the front which was quite a distance. The women at the front desk were very judgmental and gave me dirty looks because of my clothing choice. I even heard one of them comment quietly behind my back! Very rude!

Well appointed room. Comfy furnishings, hot coffee and an awesome selection of teas in the lobby. Friendly staff at check in and during our stay. Good breakfast options which included an egg white/Denver omelet, fresh fruit, good coffee. There were decadent offerings too (waffle, bacon, cheese omelets, pastry). I liked the various eating areas provided.

Location was a little tricky to find (for me).Location is away from city/freeway noise which is awesome.. Hotel is next to mall, which was nice. Unfortunately, the lighting in my room was that harsh flourescent white. Warm colored light would be appreciated and more comfortable. But, I will stay here again

They made the same thing everyday. The heavy white girl was on her phone the whole time. She did not keep the food full and then was told to close it. I waited 25 min. and then had less than 5 minutes to get food.

Your breakfast. I came here for a family member my husband ended up in the hospital I asked for a cab they said they didn't know the number. I don't drive and have never been to chico before. Them having the number for a cab would be nice

The Stafff was amazing and always so cheerful....so many items to choose from for breakfast. Nice smoking area with tables and chairs, I've never seen faster elevators anywhere. Rooms were very clean,

The ONLY thing I can say that I didn't like so much was the mattress. But then I am used to a double stuffed mattress top! '

Room was great, bed comfortable Cooling system was easy to use and not clunky Parking was easy and staff was very friendly and helpful.

The breakfast was just not to my liking but I appreciated the fruit and yogurt options. The baked goods (bagel with egg specifically) was too dry and not very tasty, otherwise it was fine. I would have liked to get in the pool, I expected it to be crowded due to the heat, but I did not expect it to be indoors or so small.

Stayed for daughters graduation from Chico State. Spacious bed and bathroom. There were 4 of us and plenty of room. The location was farther than I would have liked from downtown/school but only 10 min. drive. Easy and free parking. Good mattress and super comfy pillows :).

There were 4 of us which I note when booking but we only had 2 sets of towels.