On Booking,com app I specified a late check in time since my flight landed at around 10pm. When I got to the hotel they had my room keys already made and after checking my ID we were all done! Fastest check in ever. The lady at the front counter was very nice and offered us complimentary water bottles before we went to the room. Very nice room, clean and aesthetically pleasing. Austin was very friendly and helpfu on the phone, he answered several of my questions before my flight. I also appreciate the multi-USB charging block. It's the little things that can make a trip stress-free.

Beds are very firm, not much softness to them. I called before my flight multiple times and kept getting someone on the phone, I think he said his name was James. He took such long pause during the call I thought we got disconnect so I kept calling back.i was saying hello, hello several times and he didn't respond but I could hear him typing I only wanted to ask what time was breakfast and when he finally decided to speak to me he said he couldn't help me and that he was texting me another number to call. I never got the text, but it seems to me that's a pretty simple question that could've been answered on the phone. Very frustrating.

We always request the highest floor whenever we book hotel rooms because we consistently have bad luck with guests above us being noisy/stomping at unreasonable hours. When we checked in, we got a room on the third floor (no fourth/top floor rooms in our configuration available). Minutes after stepping into our room, the guests above started stomping and running around (young kids?) so we called downstairs and they moved us to an ADA hearing impaired room on the second floor. The deadbolt didn't work but the guest(s) upstairs seemed quiet. Overnight, the air conditioning unit was really noisy, waking us every time it started, then loudly rattling/buzzing while it ran (maybe that's why it was in the hearing impaired room?). The next morning, the guest upstairs started walking around loudly at 7a for the next 30+ minutes. When I went to guest services to let them know about the situation, they were apologetic and found us another ADA room on the fourth floor for our last two nights. We weren't able to move rooms until later in the day, but once we did, we were able to enjoy the rest of our stay with no issues (the AC unit seemed newer as well).

Great accommodation,will stay again It’s a small hotel very close to many landmarks and the John Wayne airport Great staff ,breakfast was nice and generous I wish they had pork free offerings as everyday they had some sort of a pork item however I could still have plenty of other options Complimentary shuttle to John Wayne was great for me to go pick up my rent a car Everything I needed to do was near by Hotel is located among the business buildings so it’s very quite but you definitely need a car to get anywhere or Uber I guess Plenty of parking on site and well lit Felt very safe and comfortable Walls are a bit think where you hear stuff but not a deal breaker at all Over all I highly recommend this property

The room was mostly clean… Enjoyed how big the room was. The breakfast was all right. The staff was super friendly

We had to change our sheets on the first night because there were stains on them. Our room did not have a secondary locking system so our 22 month old toddler could open the room door and run down the hallway. We had to put the foot rest thing for the couch in front of the door. The pool was colder than expected even though it was inside… Would’ve been nice if it was heated.

The breakfast was wholesome and filling. Special mention to Antoinette who put the hospital in hospitality. Always checking guest needs not just stocking the bar. The staff was very courteous and helpful from the shuttle drivers through housekeeping.

I reserved ADA room and received email that hotel could comply. No go on arrival. Not a pretty picture getting off a low profile toilet for 5 days. Sarah at front desk was helpful in getting my luggage to my room.

Friendly associates; very helpful from the front desk to the kitchen staff. Breakfast was warm and a good variety. Beds were comfortable and rooms were a nice size.

I didn't like that I had to pay to park a car on the lot. I paid for a rental so that I could get around and visit with a loved one in the area and then had to pay to park the car on the lot.

Customer Service from Kristina at the front desk was top tier, she really went above and beyond to accommodate me. She also was able to help us with a early check in and was so kind and she made me feel so comfortable and the breakfast every morning was kept so neat and clean and it was so yummy!!! I also love having the hot tea and coffee and lemon water available at all times. My stay went above and beyond my expectations.

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The room was spacious and the complementary breakfast was such a bonys. Would definately recommend this locaition as a great place to stay when in or around the Los Angeles/Anaheim area.

The planes flying overhead were a little too close for comfort. Although I was surprised once in the room I did not hear one plane fly over

The staff was so friendly and very helpful. Our son and wife came in late driving from Sacramento to meet us. The staff let them in at 2:00AM and was so nice to them. It was the holidays and they made our stay very nice.

The breakfast was ok and could have been better stocked for all the people staying there.

Staff members were very helpful and friendly

Breakfast was ok, wish there was waffles or pancakes on weekdays. There were ants crawling around sink on 2nd of our stay.