Location was great and the staff were top notch. The hotel is located just off Hwy 5 south of downtown Redding CA. There's a new Costco and two fast-food ( Mc D's and Chick Fillet) restaurants just across the street. The Costco has a gas station attached and if your not a member there's a station a 100 yards in front of the hotel. The staff were all warm and welcoming eager to help.

A bit on the pricey side for a one night stay.

The breakfast was excellent and Kathy served me so well. Welcomed me every morning by name and was on top of catering to my desires. Had Lunch there one afternoon and equally grate service from Christina and the food was great.

The rooms were a little dated but I could tell they were improving them so I appreciate that.

Appreciate the staff very much Greg, the manager, and all the staff there at the front desk Tony, and the waitress at the restaurant Cathy were very helpful. Unfortunately I had came in late on a day that I reserved and they were able to refund my money and accommodate me for being late with the same room that I reserved prior. Thanks to the entire staff really made it comfortable for use while on business

Some of the other guests and locals where not so nice

The staff was awesome, very accommodating, friendly and great attitudes.

Wasn’t really a big deal for us, but maybe in the future to let us know that the property is under construction doing a remodel.

Breakfast was excellent. Location excellent.

Cable programming. Thermostat control non existent. Freezer didn't maintain my ice cream.

Location close to friends place. Great staff, behind the desk and at breakfast. One of very few hotels that has really nice and maleable, soft pillows instead of bricks. Kudos.

All ok

Conveniently located right off the freeway. The portion of wine that was served per glass was generous.

Hallways were a little dark and had an odor.

So easy to find near freeway but away from the noise. Pretty natural setting. The lobby was very inviting and attractive. Loved the fireplace on a chilly day. The staff was friendly and attentive.

Nothing

Friendly staff, very clean room/bathroom, room was comfy. Very nice to have a fridge and microwave in the room. I will definitely stay again when visiting family.

N/A

Great breakfast cooked to order by a chef who knows what he's doing! Amazing table service by Cathy!! Makes an actual great tasting cup of DECAF! Never knew that was even possible. Also noticed that she sat guests as socially distanced as possible. Give this lady a big fat raise!

Stayed 2x both heading to and returning from SoCal. Liked the "sealed" doors that let us know the room was fully sanitized. Unfortunately, the seals were not there on the way home. Liked the sign requiring masks on the entry door. Very disappointed that this rule was not enforced and far too many guests were walking around unmasked while indoors in common areas. We also changed return booking to here from a hotel in Ashland and made the front desk aware. Disappointed that they neglected to carry our request for extra pillows forward to the subsequent booking and we had to call down and ask again.