The staff was incredible. Shout out to Daniella who helped us with the umbrella at the beach! Received a complimentary room upgrade at check in and the room was incredible. View of the bay was off the charts, bed was comfortable, bathroom very clean and roomy. No issues with the free wifi. This hotel has a text line for anything you may need which was super convenient. The pedestrian access to the beach was convenient and not too long of a walk.

We were not told that the self parking was $47, instead we were surprised with it on the bill at check out. The beach accessible to the property was contaminated. We weren't notified of this upon check in at the property either, however there were small signs posted at the beach.

This is perfectly placed for someone who wants to go to California but doesn’t want to deal with the traffic and the noise every second of their stay. Right off the scenic route on the Silver Strand, on an island all by itself with the bay surrounding you and the ocean just minutes away. This place is clean, beautiful, and full of friendly staff ready to help you, plus a delicious restaurant!

The only thing that was a little confusing was the parking, initially. There’s a garage that runs under the whole property, but it’s easy to miss when coming in for the first time and trying to find a place to park and check in. During my stay it looked like they were redoing their outdoor parking spaces so none were available, making me do a loop around the entire island before I went into the garage and parked long enough to check in and get a self parking pass. If that sounds like too much work, there is a valet service out front.

Our room with the marina view was fabulous. We got to watch several yachts moored there and when they left. The houses along the marina were very nice also. Pool was very clean and spacious. All the restaurants foods were great along with the service. I have food allergies and the Crown Landing Restaurant was so accommodating with it. Our server Chuck was really concerned to make sure there was not any issues with my food.The Cays Lounge, all the servers and bartenders were fabulous. We ate there several times and the bartender knew exactly what we were drinking and had the drinks ready when we sat down. We give this location a big 10!

There was absolutely nothing we didn’t like

I loved that the property is next to the marina. Down that far in the peninsula it was quiet and we LOVED that. The pool area was a bit smaller than expected. The photos made the area look larger. But overall it was fine. 3 small pools with a couple of hot tubs. The folks working everywhere at the resort were attentive and kind. We ordered room service and it was delicious. The room was spacious and the bed and pillows were luxurious! The bathtub was A+. Super deep and molded to allow you to lean back with a place to put your arms. I loved it. We took the 10 minute walk to the beach to watch the sun go down. More than worth it.

The background music around the resort needs a serious upgrade. It was quite new age and didn’t give off the relaxed Southern California vibe one would expect in San Diego.

The location is awesome. Far enough away from hustle and bustle but close enough to enjoy everything that Coronado has to offer. The views are spectacular, day or night. It's quiet even though there are so many things going on. The staff are professional and gracious. The grounds are well managed, and the rooms are spacious. The sunken bathtub was my favorite. I took a well-deserved relaxing nap in there a few times. Views from the balcony showed all the nice boats and yachts. The ambient sounds of the water, birds, and winds were so calming. 10 out of 10!!!!

The only thing I could ask for and it's really not a big deal, it would be the in-room coffee selections. From an avid coffee drinker, it would be nice to have a variety of blends and sugar substitute options. I did love the fact that liquid creamer was provided and not the powdered kind.

Front desk clerk put our rooms right next to each other which was convenient. They had Happy Hour from 3-5 pm at the lobby bar on Saturday afternoon.

Front desk clerk couldn't find my room reservation, just my daughter's. She went to the backroom to get the manager and it was found as Martin for the last name rather than Moore. My confirmations showed it typed as Moore, Martin & Gayle so I'm not sure why the hotel had it as Martin. Room 4101 had either HOT or COLD shower water but nothing in between. My daughter had to take a cold shower. Grout in the lobby/checkin title area was discolored dark so the overall upkeep of the hotel wasn't pristine.

The location is great and view is gorgeous both day and night.

The wall and outlet and restroom had damage and could use some maintenance. I dislike that the charge 15 dlls extra to use streaming service with my own device to cast to TV.

I booked three rooms with different people showing up at different times and I was last and they would not let one of my group check in without a credit card which he did not have which meant my daughter had to use her card and a hold of 741 has been placed for up to ten days. That is really disappointing because I showed up later that evening and had to spend quite a long time at the front desk returning everything to my card and still they left this hold on her card when I had provided a card at reservation time. My room 5120 had a strong musty smell and could probably use some airing.

Our room had a view of the pool and it was absolutely beautiful. Location was awesome. We ate in the main restaurant our first night and had the best meal (Salmon and NY steak) and our waiter Antonio was outstanding and made our experience incredible. This was our first visit and will definitely be back. Your facility is beyond beautiful and yet you make it so "homey and comfortable" wherever you want to hang out.

I called 3 times (kept getting disconnected) to see how early I could check in and every time I called the person who answered seemed bored and ready to go home so it was not the best impression. Also I had to ask 3 times to get my luggage pick up from my room and had to wait about 45 minutes total and it was not a busy Tuesday morning so not sure what the problem was.

Location was nice. Rooms were clean. Beds were nice and comfortable. Very comfortable pillows! Food at restaurant was good.

One employee checking us in on Monday, February 3, could have been a little more friendly and accommodating. She acted like she just wanted to assist us as fast as she could so she could quickly go on to the next guest. She didn't give as any information about the hotel such as where the restaurants were or where any other amenities were. She really needed to be more customer service oriented. Unfortunately, we did not get her name.