Although this was clearly a budget hotel, the location and particular staff members were amazing. Little Italy is the place to stay in if you're looking to stay in downtown San Diego, especially at this hotel which is right next to India Street. Michael and Clayton were receptionists who were very friendly and helpful during our stay - you could tell the rest of the staff was normal/kinda bad but we love Michael and Clayton. It may be right next to the airport, but if you go to the rooftop terrace, there's a beautiful view of the city.

In our first room, we had very loud plumbing, but as soon as we told Michael and Clayton about it, they upgraded us to one of their suites and we had no problems there. It also wasn't the cleanest hotel or had the best facilities, but you can tell they care more than your average budget hotel. I would honestly stay there again.

Reception was friendly and helpful. We were able to check into our room early, which enabled us to make the most of our afternoon. A beeping smoke detector was fixed with 5 mins of asking. Additional coffee for the coffee-maker was instantly provided with a smile. We were pleased to have paid a little extra for a better room when we booked, and much enjoyed the room and the view. 10min walk from the station, very close to the vibrant cafes, bars. and restaurants of Little Italy and close just a few mins walk to the seafront and the very good Matitime Museum.

The only morning we had breakfast, a Sunday, service was frustratingly slow. While adequate, the breakfast was not the best

We stayed in the Cabrillo Suite. It was very spacious and overlooking Little Italy. The suite had a pull-out couch, standing shower & a tub. Felt very homey and the staff was very friendly and accommodating. Location of the hotel is amazing, especially if you plan on staying in the downtown area of SD. Lots of great restaurants around!

The valet for the hotel also valets for the restaurant on the 4th floor of the hotel, so it can get pretty full quickly leaving guests to have to park in other lots making it inconvenient. The bed was moderately comfortable but very bouncy and springy.

The location is prime, in the heart of Little Italy, close to everything.

The staff were rude and unreliable. We asked the night staff for late check out by an hour. He was on his smoke break, so he wrote down the two rooms we are staying at and said he will put it in the system. At 11 AM, the housekeeping started knocking on our door, we told her that we have a late check out and she said no you don’t. We called the front desk and they said there was no note about the late check out, but the front desk staff was accommodating and gave us the hour we requested. Unfortunately, the housekeeping lady had different agenda and kept knocking at our doors amd threatened to charge us an extra day for not leaving the room. We reported the housekeeping staff to the front desk upon check out.

I liked that the area was really great and it offered a great value and had amenities I didn't expect at this price point. I sort of felt like a VIP!

The people next to my room seemed a bit unhinged? Had a dog that would bark if it saw or heard me in my room or patio so I ended up not using it. Also the older woman in the room was shouting at either the dog or someone a lot. And lastly the dog would scratch at the door when I'm guessing she was away, which sort of shook the floor in my room, but I was so tired that I thankfully knocked out, but i would imagine the hotel would want to be on top of that, but maybe nobody Else complained for them to notice.

I liked that the views of the sun going down were amazing. The rooms were clean and the lighting in the rooms were really good. I would recommend booking a regular room and not booking the suit room since the bed is way smaller.

I didn't like that the bed seemed like a full sized bed instead of the king size bed I had booked. I also didn't like the female with the red head working at the reception area. She was super rude and dismissive when we were both checking in and checking out as well.

Location! Basically in Little Italy! Close to dining, pet friendly, has a pool, and hotel restaurant. Restaurant has a bit of a view. Bedding very clean as were towels. Plenty of pillows that were comfortable. There’s a vending machine. Some fun areas to sit/see art on display are available. Staff was helpful. Has a chill relaxed vibe.

It’s a bit less fresh than last time. The room and closet had a slight odor maybe from being closed off? Also the “nooks and crannies” could have been more clean like shower corners. Not enough soap provided. Dispensers in shower we’re empty but, they did have small shampoo and conditioner bottles on counter. Pet fee is high! Should be based on size or something. No view from room.

The location in Little Italy was very convenient for attending the conference at the Convention Center and being close to great (mainly Italian obviously) food options.

Although there was a sign that they are not cleaning the rooms except on request I had the impression they randomly did “something” - like one day making the bed, another day changing towels but not cleaning the bathroom, another day taking away the towel without replacing it (there was still a spare one). I also had an issue at the gym for which I had the impression nobody bothered to trying to solve it. And one day we didn’t have water and didn’t receive any feedback from the reception what they are doing about it.

Much better than I expected based on previous reviews. Tye location is 10/10. Staff was very welcoming and nice. We didn’t use the amenities, so I can’t speak to those. In general, the hotel is basic but if you just want a perfectly located place to rest your head then it’s great.

The hotel has a rooftop where you can sit by the spool jets don’t work and it’s not a hot pool but you can see the harbor and walk and visit all of the ships and the Maritime Museum and have a great walk and eat at Little elderly the room. Also had coffee pot refrigerator and a microwave which is something you don’t see anymore we had a balcony view out to the bay.

Just that it wasn’t a hot Jacuzzi or a full-size pool