The hotel had beautiful grounds. It was a little oasis in the middle of the city ...close to the freeway but we couldn't hear any noise. Lots of shops and restaurants we could walk to and only five minutes from the hospital and the university for those traveling to see or use those facilties. It was also clean and equipped with a small fridge and microwave. It's an older building, but it it well-maintained and the bathrooms have been updated as well. Wooden shutters on the windows were great too.

I loved my room and the bed! so comfortable! also the vip treatment was great

we ate breakfast at rhe restaurant. only 3 tables and 2 servers. my friend asked for an orange juice and never received it. we told the waitress, and she still didn't bring 1 and charged us an orange juice on the bill. also she never checked on is, our waters we dry the whole time. very disturbing with 2 servers on the floor and only 3 tables. Thank God the restaurant wasn't full. the only good thing was the food was excellent. maybe you need need more service skills?

Grounds and pool are beautiful. Rooms are clean and have very comfortable beds. Breakfast at the restaurant was delicious. The staff was very kind and welcoming. I would definitely stay here again.

The only complaint is They have the old-fashioned wall aircondtioners/heaters. Just doesn't work like Central air and heat. One half of the room is cold and the other half too warm. Otherwise, the room was very nice.

I had a very pleasant stay at the hotel. The atmosphere was quiet and peaceful, allowing for a restful night’s sleep. The rooms were spotless, and the overall cleanliness of the property was impressive. Perfect for anyone seeking a calm and clean environment.

I had an excellent experience at the hotel. There wasn’t anything to dislike—everything from the service to the amenities was top-notch. The staff was friendly, the rooms were comfortable, and the entire stay was hassle-free. I’d happily return!

The hotel was exceptionally clean, our room overlooked the pool and the weather was perfect and the pool wasn't too crowded and that was on a saturday afternoon. The parking was easy, and our room was very clean and modern. Theres a whole foods/shopping center very close by that was super convenient too! La Jolla beaches are about 2 miles away or so, sometimes its a bit congested to get to and from our hotel from the beach but either way it was a perfect weekend getaway. Would stay again :)

I love the pillows! I slept very well. Nice room and view of the trees next to the desk where I was working. Nice landscaping around the pool for a short, peaceful walk. Shooters Bar and Grill (inside Sheraton registration room) served a delicious spaghetti dinner. Ashton makes a very good Irish coffee. I had trouble streaming a movie both nights, but it finally worked. They sent help right away and comped my movies. Thanks! I like the 12:00 check out time too.

Had to park off-site to avoid 27.00/night parking fee, but didn't have a problem finding street parking.

Hotel has nice grounds, the room was clean and comfortable. I also liked how close it was to the shopping center next door. Lots of food options and a whole foods.

For a resort-style hotel, the rooms are too close to the parking lot. There is lots of noise until late from people coming and going to the hotel. Since my room faced the parking lot, I had to keep the shutters closed.

We particularly enjoyed the garden area, looking down from above, and walking through. It was easy to get to other locations from this hotel.

- when I checked in, nobody told me about the elevators or that there were luggage racks available - we are both in our 70s and somewhat capable, but it was tough lugging up our luggage - other than that miss, the front staff were always friendly and courteous. - bed too soft for my husband -I guess for the price I would have preferred to also have a porch area so that I could sit outside and look down

I was really impressed with the breakfast. It's not like the lousy continental breakfast that you find at most hotels in the US. If the breakfast is included, then you get a voucher of 25 dollars per day that you can use towards breakfast. There were a lot of possibilities and on most days 25 dollars was plenty.

Nothing.

The front staff were friendly and helpful. It’s a beautiful location.

We had a few ants in our bathroom. And, I think it would be nice to have a shuttle to transport to the UCSD campus or at least have a map (since phones can die). A shuttle would be nice for the shopping center since we encountered two homeless guys while walking from the shopping center back to the hotel at night.