Rooms were spacious and clean, and finally this place had decent lights in the room, something which lacked in most places on our three week round trip. All staff was friendly and helpful, and the breakfast was by far the best we had in weeks. Everything was constantly refilled, there was a decent choice and you could have your omelet baked just as you wanted. And no paper cups and plates, but real ones... Swimming pool in the main hall also gave a special atmosphere (although a little dark in the evening) and it was a proper and deep pool, not a paddling pool.

The matrass and pillows were not the best, but weren't a show stopper either.

The atrium is awesome. The restaurant has good food and we received a voucher for $10 off our meal each day of our stay. The location of the hotel is near the Airforce Academy hut also not you far from other attractions in Colorado Springs. You won't be sorry you booked this hotel. I have stayed here multiple times on different trips. They always make sure you have a great stay. The free breakfast is great with every option imaginable.

Wasn't crazy about the parking area, however they do have access into the hotel at different points via your room key. This made loading and unloading luggage much easier.

The staff was great and very detailed at check-in. They have lots of amenities. I was able to check in early. Lots of open parking available. Great view of the mountains. Thick window shades were nice as the setting sun would have burned up the room. Also, the a/c was good and cool.

Broken elevator, it wasn't fun carrying my cooler up a flight of stairs, but it was clearly being worked on, not a huge deal. The bathroom was updated and very nice, other than the toilet seat which looked like it hasn't been changed since WW1. It was all very clean but with that many scratches and discoloration it takes away from the other great updates they had done. The bed was ok, not the best but my back didn't hurt when I woke up like other hotels.

Loved the breakfast! Omelets made to order each morning, along with many other hot food choices and lots of different juice choices too! The lobby area is great and relaxing. Our son had a blast playing ping pong and hockey with other kids in the hotel. They also have a washer and dryer guests have access to, which was great for us.

I believe because we booked thru 3rd party, we were put on the 2nd floor of the hotel where there is no elevator. At 66 years old this was a trek getting our belongings up and down the stair case. We were very disappointed in the meals we ate (tried to eat) one night in the restaurant. We ordered prime rib and pork chops, both with mashed potatoes. It was pricey, and nasty. The food was not served hot, and both meats were rubbery? The food tasted old and warmed up. We did not complain to staff, but I hate not to warn others.

They always say never judge a book by its cover. As we pulled into the parking, we were hoping that it was not like our stay in Florida, let’s just say what they describe was not what we encounter, but as I walked in the Academy hotel to check in, my mouth was wide open, beautiful ambiance, the lobby was so cozy and comfortable, it outshined its 4 stars, rooms clean and comfortable, staff friendly and food was amazing, especially the bar tender, I have never seen a bartender know how to balance a perfect drink, other then in New York. Again the appearance and ambiance, cannot get enough of. We enjoyed our stay and will recommend to anyone if you are staying at Colorado Springs, we are hoping to make another trip but to aspen wish you have a hotel out there we will definitely book without a thought. Thank you we loved it!

The people who work there they were always happy to help you. It did not matter what question you had. They always try to lead you in the right direction very friendly place

The only thing I could see wrong with the hotel when it was time for breakfast the breakfast was great, but sometimes the French toast was cold, but that was no problem. You can always talk with the workers and they will warm it up for you with no hassle and I did not like the paper plates and plastic knives and forks and spoons. It was very uncomfortable to eat breakfast with every morning. They should have real plates and knives and forks and spoons, but that was the only thing wrong.

The facility itself is absolutely stunning—clean, well-maintained, and beautifully designed, creating a welcoming and relaxing atmosphere(even while traveling with 6 kiddos in our group-ages 2-8) One of the highlights of our stay was the breakfast. The variety and quality of the food were outstanding, with fresh, delicious options to suit every taste. Whether you’re in the mood for something light or a hearty meal to start the day, this hotel has you covered. Every staff member we encountered was friendly, professional, and eager to help. Their warm hospitality and attention to detail made us feel valued and well taken care of.

The staff was friendly and professional, always willing to assist with anything we needed. However, due to low staffing, our room was not cleaned during our stay. While we understand that these things happen, it was a bit disappointing not to have fresh towels or a tidied-up space. That said, the staff was very apologetic and quick to provide any extra items when we asked. Despite this, we still enjoyed our stay and would consider returning.

We recently stayed at The Academy Hotel and had a fantastic experience—especially when it came to the onsite restaurant. The staff there were absolutely wonderful—friendly, attentive, and genuinely welcoming. It’s rare to find such a high level of service, and it made every meal feel special. The food was outstanding—some of the best we’ve had, not just in a hotel, but anywhere. Each dish was delicious, fresh, and beautifully prepared. We originally booked our stay because of the complimentary breakfast, and we’re so glad we did. The breakfast buffet exceeded our expectations with a great variety of hot and cold options, all tasty and well-stocked. We’ll definitely be recommending The Academy Hotel to friends and family, and we wouldn’t hesitate to stay again. The dining experience alone is worth the visit!

"We were disappointed to see shingles falling off the roof right outside the breakfast area—it really detracted from the view and gave the property a run-down appearance. Additionally, the pool was uncomfortably cold during our stay. Several guests, including ourselves, were concerned about how dark the pool was, which can be a serious safety risk, especially for children.

It was very helpful that there was laundry facilities available on site, BUT, just a suggestion, maybe have staff include the machines and they're area to daily cleaning. I could tell the washer (inside or out)hadn't been cleaned for quite some time, and the top of agitator was missing. Dryer was a little cleaner, but when I cleaned out lint trap the screen was torn and probably not working properly. Tiled area and window sill that machines are located in didn't appear to be recently swept or dusted. Wouldn't choose to use again even though much more convenient than leaving Property to go to laundromat. Otherwise property was clean and well taken care of. Breakfast was amazing, and every staff member I encountered from check in to check out was exceptionally friendly, helpful, and professional.

Excellent breakfast with hot and cold options including waffles, Omelettes, cereal, sausage, biscuits and gravy and more. Wonderful, well maintained pool ranging from 3 feet to 8 feet at the deep end. Helpful staff, quick and attentive to anything I asked for. And the lounge is comfortable, with the fireplace being turned on in the evenings. Rooms were clean and tidy. And this is the only hotel I've been to that had slotted window shades for a blackout effect.

The beds were nice but did have a foam topper that you sink into and get stuck in one spot. Feather or down type pillows which compress easily, but they do provide a lot of them. Neither of these are killer, but do be aware if you're particular about your sleeping arrangements.