The room was clean and reasonably updated, the location was wonderful, I saw a policeman patrolling the parking lot. The price was decent.

The windows at the entrance were filthy which gave a bad 1st impression. The restaurant was not very good. Tried tortilla soup which did not at all taste like tortilla soup. Got a burger which was very nicely displayed with fresh lettuce tomatoes, onion and delicious fries but it seems like the meat had been cooked in a microwave. Absolutely horrible.

the staff was awesome and very accommodating. very fun. the room was so comfortable with no mold. the breakfast was real food and wonderful staff. the shuttle driver was a perfect gentleman and so fun and never left us sitting anywhere. the bar and bar staff was so nice food was amazing.

the pool area could use al little upgrade but it was very clean and the music a plus.

We had an issue at check in because our reservation couldn’t be found but Marc did an awesome job assisting us in the issue and made sure he got us into the room very kind and respectful .. our cruise was delayed the next morning so we asked to extend our check out time til 2 and the staff accommodated us with no hesitation everyone was so pleasant we will be sure to recommend to others and come back in the future

Beautiful, clean and the staff is incredibly friendly and very welcoming. We had to borrow a bottle opener from the bar for the night and they were very accommodating and made our stay perfect! Corrine went above and beyond to make sure we were taken care of and happy! Close to the airport and shuttle every 15 minutes. Easy to get to the airport with their shuttle.

Nothing it’s beautiful!

The breakfast was very good and the staff in the dinning room were especially excellent. They were professional but welcoming and it reminded me of the service you get in Europe. You feel taken care of.

The room opened to the atrium (which I knew about before booking) so it was a bit noisy. Not so bad…but the door had a large gap under it which let lots of light in from the atrium and more noise too.

Staff are friendly and helpful, facilities and room are very clean and spacious, breakfast is good, beds are comfy, close to the airport, short walk to lots of shops and restaurants

The only problem we had was the thinness of the walls. We heard everything in the hall and the room next door. It was during normal hours, so nothing that disturbed sleep.

Bed was very comfortable and my room was well cleaned. King room wasn’t cramped at all, comfortable and spacious. Bar employees were extremely nice. Carolyn, I think was her name, took good care of me and my visiting guests. The gentleman that checked me in Saturday late afternoon was friendly and answered my questions. Most importantly, it was a quiet floor and I got a good nights sleep.

A/C was loud. Not broken or in need of maintenance, just loud during wind down tv time and initially lying down to sleep but once I fell asleep everything was fine. It didn’t wake me and I slept well.

Very clean and spacious but mostly it was a relaxed environment. Also, Olivia, she worked at the front desk and she was very helpful and knowledgeable when I asked questions between checking in/out. 5 stars for guest services!!

The renovation? Going on at the stairwell at the end of the hallway I was located but nothing other than that.

Everything. This location has always been great for me.

The breakfast buffet was only on one day, Saturday, instant watery eggs, there was only water, coffee, or orange juice for drinks. The buffet breakfast was better when they had the chef making your omelets and pancakes fresh. Also a lot of the staff (housekeepers) did not understand or speak English. There should also be more towels in the rooms.

Good location. Breakfast good though it should be always included. Breakfast portions very large…. Too large in my Canadian opinion. Lol

Better inspection of rooms for damage. Also when work is being done on the building customers should be advised and if there is inconvenience caused then there should be a discount.