206 reviews
From
$132537 Chaffee Point Boulevard, Jacksonville, 32221, Florida, United States
206 reviews
1/38
Free parking
Outdoor swimming pool
Business center
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Sun deck
Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel, is a 2-star retreat in Jacksonville, Florida, United States. Located about 11.4mi from the city center, it sits at 537 Chaffee Point Boulevard, ready for a convenient stopover or a longer stay.
Breakfast is available to start the day, and on-site perks include free parking, free WiFi, an outdoor swimming pool, a sunny sun deck, a fitness center, a business center, and meeting/banquet facilities. Additional conveniences include air conditioning, a 24-hour front desk, non-smoking rooms, and an elevator, with pet-friendly options available for an extra charge.
Reviews total 206, reflecting traveler perspectives on this option. The price starts from $132.
Jetting into Jacksonville, travelers will find a straightforward welcome with a 24-hour front desk ready to help with check-in. Pets are allowed for a small extra charge, and payment is simple with Mastercard, Discover, Visa, or American Express, since cash is not accepted.
There's a versatile lineup of accommodations, including Standard Rooms, King Rooms, Queen Rooms, and various Suites, designed to fit couples, families, or larger groups.
On-site perks keep the rhythm relaxed: an outdoor pool with a sun deck for downtime, free parking and free WiFi, plus on-site business and meeting facilities to handle work or gatherings.
Closest airports
Jacksonville, Naval Air Station
10.9miJacksonville International Airport
15.9miNortheast Florida Regional Airport
38.5miGainesville Regional Airport
49.7miFree parking
Outdoor swimming pool
Business center
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Sun deck
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
King Room, Accessible
1 King Size Bed
355 sqft
Shower
+
More details
1 King Stndrd Comm Accessible Roll Shwr is 237 square feet and includes a king-size bed 150-183 width.
Show 6 photos
Bungalow
215 sqft
Minibar
x3
+
x4
More details
Deluxe is 215 square feet and includes either a double bed 131-150 width or a single bed 80-130 width plus desk, satellite tv , hairdryer, tea and coffee making facilities , safe, and slippers.
Show 2 photos
Suite, King Size
1 Sofa Bed
1 King Size Bed
400 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x4
+
x3
More details
Suite King Size Bed
Show 2 photos
Room - 2 Queen
2 Queen Size Beds
325 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x4
+
x3
More details
Two Queen Beds Non Smoking
King Room
1 King Size Bed
355 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
1 King Standard is 237 square feet and includes a king-size bed 150-183 width.
Suite, 2 Queen Size Beds
2 Queen Size Beds
325 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
x6
+
x5
More details
Suite has seating area with sofa bed and wet bar.
King/2 Queen Room
1 King Size Bed
2 Queen Size Beds
235 sqft
Private Bathroom
Microwave
Coffee machine
Flat-screen TV
+
More details
Suite, Queen Size
1 Queen Size Bed
x8
+
x5
More details
Suite Queen Size Bed
Queen Room
1 Queen Size Bed
235 sqft
x4
+
x3
More details
Standard Room is 237 square feet and includes a queen-size bed 150-154 width.
Room - 2 Queen, Accessible
2 Queen Size Beds
345 sqft
x4
+
x3
More details
Accessible Two Queen Beds
Leisure, King Size
1 King Size Bed
+
More details
Executive Suite
1 King Size Bed
+
More details
8.6
206 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
K
8.2
April 2023
All staff was very helpful and friendly. Common areas were clean. Location was perfect, very convenient to restaurants, grocery, highyway and our local family was 5 mins away.
Bathroom cleanliness was subpar. Mud on walls. Soap from previous guest still in shower. Floor dirty-floor towel literally showed dirt from floor. Bathroom was not swept. Hair from previous guest on floor and shower. Towels did not appear to be completely restocked: 3 towels, 4 wash cloths, 3 hand towels. Toilet not cleaned thoroughly. Maintenance: Bath faucet coming away from wall. Shower head had green crust. Bathroom ceiling had dirt/mold.
Bonnie
8.2
March 2023
location, easy to find
property was pretty, thought maybe new, until you see bathrooms and realize they left old tub in and poor caulking job. the pregnant girl at the front desk was rude when I ask her to repeat instructions to me.. “I have a hearing loss and if I can’t see your lips”while signing papers..she just walked off and the nice younger girl explained to me what I needed to do. I also disliked the piped in scent.. I love scents, but this was strong and not one I liked. I can only imagine how some people I know, who don’t like scents, would have walked out. it was fine in the rooms.
Emily
10
May 2024
Exceptional continental breakfast. Very clean. Very friendly staff! I had a couple of questions during our stay and the staff was very helpful and so nice.
Only 1 small thing. The cleaner they use (to make everything so clean) has a strong smell to it. That's all, and that's in my opinion.
Grace
8.2
January 2025
This location was a great stop right off the highway to break up our long drive. Beds were comfortable and the room was clean.
The pillows were not our favorite as they were overly soft and not very comfortable/ supportive.
Stacey
8.2
December 2024
Comfortable, friendly staff, nice facilities.
I spilled some water on the tile and wiped it up with a wash cloth.... the cloth turned brown as the floor was so dirty. They didn't look dirty, but were actually filthy.
Angelica
10
October 2023
Everything very clean and the beds very comfortable. It was a good place to overnight during our trip from Asheville, NC to Tampa, FL.
The bath tub seems clotted... water was going down the drain very slowly. But it is something that can be easily fixed by the staff. Bathroom was clean, though.
Gentry
9.1
November 2023
Liked that is was being updated and had plenty of charging ports, bathroom was nicely done as well.
Well, not a big deal, but there wasn’t any flooring down in the hallway when I was there, also, Not many channels on the TV, would have liked to have access to Netflix or a streaming service.
Arthur
9.1
January 2023
quiet location away from fireworks for pets...great size room great house keeping fantastic breakfast bar !!plenty of parking helpful staff places to eat in walking distance close to expressway ...of course pet friendly
rooms desperately need fresh paint new led bulbs bathroom desperately needs remodel over priced even for holiday weekend
Melody
8.2
June 2024
Older Staff gentlemen (English man) went over and above when we asked to check in early since my 77 yr old husband after driving 5 hours needed rest. Very nice man.
Young lady working night shift was not friendly.
Terri
10
August 2023
Breakfast was great, location was good, staff was friendly very attentive
One of the beds was to soft, Mimi explained they r in process remodeling and that one probably needs replaced #316
Airports
Jacksonville, Naval Air Station
10.9miJacksonville International Airport
15.9miNortheast Florida Regional Airport
38.5miGainesville Regional Airport
49.7miAirports
Jacksonville, Naval Air Station
10.9miJacksonville International Airport
15.9miNortheast Florida Regional Airport
38.5miGainesville Regional Airport
49.7miAttractions
TIAA Bank Field
12.3miLocation
Free parking
Outdoor swimming pool
Business center
Free wifi
Fitness center
Meeting/Banquet facilities
Air conditioning
Sun deck
Parking On Site
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Bathroom
Bathtub or shower
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Grocery deliveries
Snack bar
Vending machine (drinks)
Vending machine (snacks)
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Front Desk Services
24-hour front desk
Invoice provided
Lockers
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Microwave
Refrigerator
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Telephone
Outdoors
Outdoor furniture
Sun deck
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Iron
Safety & security
CCTV in common areas
Fire extinguishers
Key access
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Fitness center
Outdoor swimming pool
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Discover,
Visa,
American Express
This property does not accept cash.
Is it possible to stay with my pet at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel?
Absolutely! You can stay with your pet at the Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West. They have a pet-friendly policy in place, although there may be some charges involved.
When are the check-in and check-out times for Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel?
Planning to stay at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Does Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel come with parking?
Yes, there is parking available at the Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West. The hotel offers free on-site public parking, and there is no need to make a parking reservation.
What's the nightly rate at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel?
For Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel, room prices kick off at $132. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.
What types of rooms does Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel offer?
The Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West offers various types of rooms. Their King Suite can accommodate up to 4 adults and 3 children with a King size bed and a sofa bed, while the King Room accommodates 2 adults and 1 child with a King size bed. The Standard Room provides 2 adults and 1 child with a choice of a King size bed or 2 Queen size beds. The hotel also offers a Queen Suite and a Queen Room with Two Queen Beds, both accommodating larger groups, and a Queen Room with Two Queen Beds that includes mobility access features. All rooms are non-smoking.
Where can guests find entertainment in Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel?
Guests at the Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West can enjoy their time by making use of the outdoor swimming pool. They can relax on the provided beach chairs or loungers, soak up the sun on the sun deck, or take a refreshing swim in the pool. The pool provides a great opportunity for leisure and relaxation during their stay at the hotel.
Is there a swimming pool at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel?
The hotel has an outdoor pool.
Are both cash and credit cards valid payment options at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel?
No, cash is not accepted as a payment option at the Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel. The accepted payment methods include Mastercard, Visa, Discover, and American Express.
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