1,108 reviews
From
$845018 University Boulevard West, Jacksonville, 32216, Florida, United States
1,108 reviews
1/16
Free parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
SureStay Hotel by Best Western Jacksonville South is a 3-star hotel in Jacksonville, Florida, United States. Located about 5.1mi from the city center, the property sits at 5018 University Boulevard West and offers breakfast, with minimum price starting from $84.
Amenities include free parking, free WiFi, a free business center, air conditioning, and a 24-hour front desk. Non-smoking rooms, free toiletries, and a bathtub provide comfort after a day of exploring Jacksonville.
The property has 1,108 reviews.
Cash is not accepted. Mastercard, Visa, American Express, and Discover are the accepted payment methods, making checkout smooth whether arriving by car or plane.
Room options span from Standard Rooms to King Rooms, Queen Rooms with Two Queen Beds, and Room - 2 Queen. For guests traveling with pets, there are several pet-friendly choices including Standard 2 Queen Beds, Pet-Friendly; King Room, Pets Allowed; 1 King Bed, Pet-Friendly; 2 Queen Beds, Pet-Friendly; and Standard 1 King Bed, Pet-Friendly. There's even a Room - 2 Queen, Pets Allowed for larger groups or families.
Packed with flexible bed configurations, these options cater to solo travelers, couples, and families alike, with easy choices for four-legged companions in select rooms. The property has 1,108 reviews, signaling a well-trodden path for travelers exploring Jacksonville.
Closest airports
Jacksonville, Naval Air Station
4.4miJacksonville International Airport
16.1miNortheast Florida Regional Airport
26.9miGainesville Regional Airport
55.9miFree parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Show 7 photos
Room - 2 Queen, Pets Allowed
2 Queen Size Beds
300 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
x10
+
x6
More details
2 Queen Beds, Non-Smoking, Pet Friendly Room, Flat Screen Television, Microwave And Refrigerator, Wi is 248 square feet and includes a queen-size bed 150-154 width plus tea and coffee making facilities .
Show 4 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Accessible - 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refriger is 248 square feet and includes 2 queen-size beds 150-154 width.
Show 4 photos
King Room, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Accessible - 1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Lounge Chair, Mi is 248 square feet and includes a king-size bed 150-183 width.
Show 5 photos
King Room
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
King Size Bed
Show 7 photos
King Room, Pets Allowed
1 King Size Bed
300 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Accessible Room
x10
+
x6
More details
Room Accessible
Standard Room
x10
+
x6
More details
Room Standard
Run of House
x10
+
x6
More details
Room Run Of House
Room Selected at Check in
More details
6.2
1,108 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Kimberly
9.1
February 2025
The rooms were nice and clean, the shower was nice and hot, and the beds were very comfortable! The hot breakfast was really good, and very appreciated, they had great coffee too! :) It was a great stay, thank you!
The location wasn’t terrible but not too great either. I feel like that’s true any town you go to when you stay on a “University Street” though! Lol I would have felt safer with an additional inside lock on the door, but it seemed to be lots of out of town travelers and working class folks as clientele, I didn’t notice any people that seemed particularly sketchy.
Brad
8.2
January 2023
it was clean, well maintained and offered a breakfast. beds were comfortable
hot water kept going from hot to cold to scalding
John
9.1
October 2024
Although this is an older facility it seemed that the staff has worked hard to create a clean and comfortable space for their guest. I booked 4 rooms for our group that were traveling together and everyone was satisfied with the accomodations for the price. This is not a luxury hotel, but it is a decent place to rest for the night. The staff was friendly and the breakfast offered was actually above average. I would certainly entertain another stay overnight at this location when traveling through Jacksonville.
This location is on a very congested stretch of highway.
Hermann
10
April 2024
Flawless! Simply the best Motel/Hotel that we have stayed during our so far 4 weeks long trip across the US. Amazing in any respect: From the friendly welcome, over the spacious and fully equipped room, to the generous breakfast - we loved every single minute of our stay. We'll certainly be back. SureStays are on top of our short list from now on!
Absolutely zero to complain about. This place is the most comfortable experience that you can get under 200 Dollars a night.
Yolanda
8.2
October 2024
I love the bed!!! We just stayed for a night so I can not tell much about other things. We did not wake up early for breakfast neither 😬 but that bed it feels like sleeping in a cloud.
I had to wait a lot for checking in. But when I check in it was fast. Man at the front desk was nice. It could be a bit more cheaper for the location and kind of hotel but everything was alright.
Keishia
8.2
March 2025
The outside condition of the building does not look like the photos. I almost cancelled my booking to go somewhere else because of this, but decided to see what my room looked like first. The inside of the rooms are closer to the photos. The people lingering around the hotel are a bit sketchy.
Cynthia
8.2
October 2023
We were able to check in late with no issues. The room was neat and the beds were clean and comfortable. They also accommodated us with a late check out.
The lighting could have been better and the water ran cold but that could have been due to the other person taking an excessive long shower. When we went for breakfast the microwave in the dinning room was dirty.
Debby
9.1
November 2024
The staff was very polite. The rooms were immaculately clean. The breakfast was extraordinary. It was a very quiet motel no riffraff hanging out in the parking lot no loud parties. We had an extraordinary weekend.
The only minus and that was an a major one was the refrigerator was on the fritz
Anonymous
10
June 2025
Clean comfortable bed , close to everything you need. Walmart, gas station etc
I'm not picky, I can adjust to mostly anything.
Lashawn
9.1
April 2025
The location and the room was nice and tidy.
The toilet base was broken so every time that I sat down to use the toilet it I had to be careful, but it wasn't bad enough for me to change my room. The eggs and sausage were not fresh and were overcooked.
Attractions
TIAA Bank Field
4.2miWorld Golf Hall of Fame
21miWorld Golf Hall of Fame IMAX Theater
21miOld Florida Museum
29.9miSt. Augustine Old Jail
30.5miOldest Store Museum
30.5miSt. Augustine History Museum
30.5miFountain of Youth
30.7miMission Nombre de Dios
30.8miRipley's Believe It or Not! St. Augustine
31.1miAttractions
TIAA Bank Field
4.2miWorld Golf Hall of Fame
21miWorld Golf Hall of Fame IMAX Theater
21miOld Florida Museum
29.9miSt. Augustine Old Jail
30.5miOldest Store Museum
30.5miSt. Augustine History Museum
30.5miFountain of Youth
30.7miMission Nombre de Dios
30.8miRipley's Believe It or Not! St. Augustine
31.1miAirports
Jacksonville, Naval Air Station
4.4miJacksonville International Airport
16.1miNortheast Florida Regional Airport
26.9miGainesville Regional Airport
55.9miFree parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Facilities for disabled guests
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Dryer
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Parking
Free parking
Parking On Site
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service/Alarm clock
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express,
Discover
This property does not accept cash.
Is SureStay Hotel by Best Western Jacksonville South pet-friendly?
Yes, you can stay with your pet at SureStay Hotel by Best Western Jacksonville South. However, please note that there may be charges associated with bringing your pet. Make sure to inform the hotel in advance about your pet to ensure a smooth check-in process.
What's the check-in and check-out schedule at SureStay Hotel by Best Western Jacksonville South?
SureStay Hotel by Best Western Jacksonville South welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.
Can guests park for free at SureStay Hotel by Best Western Jacksonville South?
Yes, there is ample parking available at SureStay Hotel by Best Western Jacksonville South. Guests can park their vehicles for free in the public parking lot located on-site. Reservation for parking is not required, making it convenient for guests to find a parking spot. Enjoy a hassle-free stay with convenient and complimentary parking facilities at the hotel.
What are the rates at SureStay Hotel by Best Western Jacksonville South?
Accommodation at SureStay Hotel by Best Western Jacksonville South starts as low as $84. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does SureStay Hotel by Best Western Jacksonville South offer?
The hotel offers Queen Rooms with Two Queen Beds, King Rooms, and a Quadrape Room with Two Queen Beds. All rooms are 301 sqft in size and smoking is not allowed. The Queen Rooms and Quadrape Room can accommodate 4 adults and 3 children, while the King Rooms can accommodate 2 adults and 1 child. The beds in the Queen Rooms and Quadrape Room are Queen size, while the bed in the King Rooms is King size. There are also pet-friendly options available for the Queen Rooms and King Room. There are also disability access options for the Queen Room with Two Queen Beds and King Room.
What is there to do in SureStay Hotel by Best Western Jacksonville South?
Outdoor pool, fitness center, laundry facilities, free continental breakfast, free parking, free Wi-Fi
Guests at SureStay Hotel by Best Western Jacksonville South can spend their time enjoying a variety of leisure amenities. They can start their day with a complimentary continental breakfast, providing a convenient and tasty option for breakfast. For those who enjoy staying active, there is a fitness center available, where guests can work out and stay in shape during their stay. Additionally, guests can take advantage of the outdoor pool, providing a refreshing and enjoyable experience for relaxation or swimming. The hotel also offers free Wi-Fi and a business center for those who need to work or stay connected during their stay. Finally, guests can use the laundry facilities provided by the hotel, allowing them to easily take care of their laundry needs during their stay.
Does SureStay Hotel by Best Western Jacksonville South accept credit cards?
SureStay Hotel by Best Western Jacksonville South does accept credit cards as a form of payment. However, cash payments are not accepted. The accepted credit card payment methods include Mastercard, Discover, Visa, and American Express.
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