Rooms are comfortable, clean, beds are very good, building is quiet even when quite full, lobby has many spaces to relax or work to serve a variety of needs while feeling intimate at the same time, lastly offering food to buy beyond snacks and soda is always a great thing about Tru hotels

Breakfast has gotten cut back more on options. Tru used to offer individual yogurts now there is only vanilla from a machine which is unappetizing. The pancake machine pancakes have an odd chemical smell and flavor to them. The egg omelette has cheese already inside versus just plain egg offered. The cheese is processed American cheese slices that I have never cared for. To remove the cheese is not an option. Lastly the eggs clearly have a lot of salt added to them because they have a salty flavor straight off the buffet which is not healthy if you want or need to avoid salt.

I love that I was offered an option to check in online and set up a digital key on my phone to get into the room. If you check in this way it also gives you a chance to view the hotel layout and choose your room, which I thought was pretty cool. I received a text message the morning of check in with a very nice welcome message and they asked if there was anything they could do for me before my arrival. I’ve never had a hotel do that before. I felt valued. The TV screen had a welcome message with my name on it. I thought that was pretty neat too ! They also had two complimentary bottles of water for us. The room was clean and I loved the storage space. They have a wall full of hooks which made it easy to hang up bags. I also appreciate that they don’t use carpets in their room as they can be so unhygienic. Breakfast was included and it was great ! They even had extra toppings for pancakes like caramel and chocolate drizzle and sprinkles. The lobby had an inviting feel to it. Lounge area for guests, foosball tables, and a snack and coffee bar. I’d definitely stay here again and recommend it to others.

The hotel door kept getting stuck. When I first arrived I was excited to bypass the front desk and go straight to my room but I ended up needing to go to the front desk to ask for help getting into my room because I thought my digital key wasn’t working. Turns out you just have to push the door extra hard to get it open. It was very difficult opening the door from the inside as well. I had to pull with all my might to yank that thing open. Every single time!!! I only stayed one night so it didn’t bother me much, but for a multiple night stay this might really become annoying.

I was skeptical to believe all the good reviews. I generally stay in 4star or 5star resorts on my own dime, but on a client’s dime I had to be frugal so I took a chance and booked … decision/I was not let down! YOU WILL NOT DO any better at the higher priced Hilton Garden, Marriott Courtyard, or IHG Holiday Inns. This is a great location - easy to walk or drive to nearby food and stores and great access to Highway. Extremely accommodating and friendly staff, clean and safe. Good amenities- nice fitness room, very good free breakfast with hot options, good free Wi-Fi, safe free parking, a decently sized and located pool, pet friendly area. What more can I say!

the fact that the front desk showed how much they care bout people especially Ms. Mary and Ms. Olivia.

the fact that there was someone smoking weed and the main manager just warned the person who was doing it. The person was smoking it in the room right across from mine and my kids room. Then also having other guests threaten to kick people animals all because she didn’t like animals.

Everything !!! It was so nice to stay a night here Clean, new, fresh rooms Personalized Welcome sign on tv screen (I havent seen anything like that before) The soccer table was a hit for my 8 year old boy, he enjoyed to play for a bit there Super nice shower We will stay here again for sure

We like everything but if they want to improve something that can be the breakfast (ad some Kind of meat maybe or fruit) And ad a microwave in the rooms but they have one outside the room on the hall and thats ok specially because our room was right next to

I love everything about this hotel. Everything was clean. We will definitely stay here again. Overall 10/10 experience.

The surrounding area was beautiful - quiet and friendly, the hotel looked good, nicely renovated inside and out. The room was regular size (we had the double queen bed) elegantly decorated to Hilton standards, the bathroom was spacious and super clean. The breakfast was nice, the selection was good - my little one had several pancakes from the machine, which she enjoyed observing during the preparation process. We went to the fitness room, it was smaller than expected but good enough for a travel workout.

The only thing we missed from the room was a microwave, but i believe there is one you can use in the lobby (breakfast area), the towels were a bit smaller than usual. The fitness room had missing dumbells from the set, but i found a workaround, it was not a problem.

Good quality, perfect breakfast, very fast check in at night

They charged me twice for 1 night and put the wrong price for staying. They always explain it like if you book through Booking - wait for problems. But I don’t care! I am client, booking.com is hotel’s responsibility to negotiate and manage all issues. I got the refund from bank. Be careful and check your statements!

The staff were really nice and made sure everything was okay with our reservation and we were happy throughout our entire stay. The room was really clean and absolutely loved the walk in shower with the glass! I also adored the soap dispensers. Pool area and outside area was really nice. Breakfast was amazing. The area was also very quiet, but was still really close to everything! I will definitely be returning.

The fire pit and pool area bathroom was out of service. Parking was also inconvenient due to construction.

The hotel was very clean and in a good location near the interstate, shopping and dining options. The staff was extremely friendly and very helpful.

The business center was incredibly small. I assume only one person at a time could honestly use the space. As a vegan, there were no breakfast options available. They didn't even have an alternative to cow's milk that I could use in a cup of coffee.