Upon check in was told I did not have a reservation and all rooms were filled..I had made reservations through Booking.com with confirmation and pin numbers provided. Finally after contacting Booking.com and having them call the motel , we were provided rooms. Front desk claimed that our confirmation and pin numbers were not in their system. Have used Booking.com for years without this problem. I think it was too easy for the front desk to claim the third party making the reservation was at fault. The two systems should have synced and avoided a difficult time.

The staff was super-helpful and friendly. We needed something one evening when they were very busy and they came through after we'd lost hope that they could manage it. Breakfast was just right - little omelets, meats, biscuits & gravy, oatmeal, make your own waffles, lots of yogurts and fruits and juices, in addition to the usual cold cereals/bagels/toast. Fitness center was well maintained and clean. Hotel is located right off the highway but it was quiet. Free bottled water and daily cookies too.

Only complaint is that the heating/cooling was difficult to regulate. It vacillated between being too cold and too hot, and the fan seemed to have one speed - high. Also, some might miss having a bathtub - we just had a shower.

Everything! Brilliant staff, fabulous pool and gym, everything so clean and well equipped, lovely coffee always available at reception, lovely varied breakfast range, plenty of choice for everyone, easy walking distance to shops if you want to use the fridge and microwave, comfy large beds, fabulous view over the forests, we LOVED our stay!!

Nothing

Great location, staff accommodating, room clean and service attentive.

I have stayed here previously and find this Hampton Inn has maintained its consistency as a comfortable respite on my trips to and through the area.

The bed was excellent. Very comfortable. Also an excellent selection of tv channels.

The carpet in my room wasn't very clean. There was a sticky substance on the floor in front of the night stand between the beds. It also didn't look vacuumed in a while.

friendly staff, clean everywhere: room ,halls, dining rm, outside. good b’fast. and slightly varied b’fast ea day.

minor issues: no fan in the bathroom ; one lamp next to the bed needed a bulb replaced. it was on, but didn’t light up much. I should have mentioned it. you should have a printed channel guide in the rm.

Location is good. Close to the town square. Awesome breakfast and very nice staff. Very clean hotel. Me and my best friend had a really nice stay here.

2 tiny things are that the toilet would consistently make noises, and the trash can was too small in the room

Loved the full breakfast. Location was great and close to what I had to do. The staff was very friendly and welcoming.

The window curtains did not shut and my room faced the parking lot so had light all during night.

The parking lot is well lit and the check in process was very easy with the Hilton app. The beds were very comfy and not a lot of noise.

The area is a little sketchy

Very friendly staff!! Every staff member that I came in contact with made me feel welcome!

I had previously booked this room through Booking.com. there were issues at check-in, resulting in me having to pay for the room twice. I called the next day and the manager was able to make it right.