The check in staff went above and beyond to welcome us and get us settled. Our room was awesome - spacious and clean. The breakfast was delicious and offered a good variety of options.

Please update your website to reflect that you no longer have a fitness room. Also curtains on the door that separated the rooms in our suite would be nice.

The staff are always very friendly, and welcoming. We appreciate that they accept pets since we travel with our dog.

This is not a reflection of the staff or the location more of the other guests non-respect for other travelers with pets. There was a significant amount of dog excrement on all the grass areas around the property

This is our 2nd stay here when we are in town to visit family in Jerome. The rooms were big and comfy beds. Friendly staff and you get to enjoy free breakfast every morning. Great location. Pet friendly. Pool was opened 24 hrs.

Nothing.

Good location and convenient to many places to eat and easy access to hwy. We have a dog, and the pet friendly room was the best we have ever had. The room was very large, had a good-sized refrigerator, a "dining" area and large table and comfortable chairs. Outside, had plenty of areas for the pet to walk. Breakfast was excellent with many choices for both a hot meal and cereal. They had an omelet bar. Staff was very friendly and answered any questions that we had. Room was very clean and had no doggie "smell". Would definitely stay there again.

There were flies outside the side entrances to the main hallway. Flies got into the rooms. Not sure how to control the fly population but would be great if they could.

Great place to stay. I’ve stayed here before, and enjoyed my stay. Staff were very friendly and courteous. Room was very clean throughout. Bed was very comfortable. Close to main roads and places to eat. The breakfast was excellent and made to order.

Nothing, all was great.

Hotel and room were much nicer than expected, good value for the money, good location near the freeway. Omelette bar at breakfast was a nice touch.

Breakfast was lacking in a few areas. For example there was oatmeal but no bowls set out to eat it in.

Their breakfast is awesome. Indoor pool is 24 Hours. Staff is always friendly and available at any time day or night Specially Marisol.

The Wi-Fi sometimes wasn’t working, but I think it’s because of the weather

Rooms were spacious, breakfast was pretty dang good, close to family, food and a store front desk were very helpful and sweet. When I asked about allergen ingredients in food they went and looked at the package for me on anything they personally weren't knowledgeable of. Helped us choose a wine :)

.No elevator, had a small issue with no house keeping coming so no clean towels But front desk were very helpful and sweet about it. The bubbles in the hot tub didn't work Beds are a Lil too firm for my liking (but still nice) parking our second night was not so fun with 2 small kids had to park next door in McDonald's

The breakfast was amazing! The pool & hot tub were great! They were clean and my kids really enjoyed it. We chose to pay for a bigger room and it was nice, we didn't feel cramped at all with six people. We had two beds, plus a pull out couch. We slept comfortably. We appreciated that there was a little gift shop/store right there in the hotel.

The young girl at the front desk when we walked up to pay for our purchases from the giftshop was not friendly, she barely talked to us at all, and she didn't seem to know what she was doing. We had to tell her how much each item was and help her add up the total.

the room was very big and clean.

I checked in with my app before we arrived. I checked my credit card and was charged $21 more than booking.com said the balance would be. When I checked in I asked about the difference. A man told me that was their policy now because if I would have booked directly through them I could have gotten the room cheaper. I said I have NEVER been charged more than booking.com told me. He said well that is the way it is now. Since then I have checked my credit card charge and when the pending charge posted, it did post for the correct amount.