The professionalism exemplified by Ms. Madison. Even though we were exercising out rights to address concerns going on in room 215, Ms. Madison never made us feel like we should not raise issues regarding our discomfort in room 215. But rather, she addressed the issues; to include contacting/speaking with the GM and then, she assured us that she would locate a different room and go the extra mile by personally assessing/looking over the room before moving us to a new room; she did. Hence, our high rating represents Ms. Madison's performance to put this facility back on our list to visit in the near future. Thank you.

There was no coffee and/or tea (for guests) in the lobby area and or the assigned room I believe that this amenity allows guests a chance to take a deep breath and regroup to enjoy the visit.

All well-organized.

This is in an isolated area - if you do not have a car you will need an uber just to get to culvers or mcdonalds. No retail outlets near the hotel.

Did not have any rested instead. Only stayed one night

No menus, no ice nor buckets, not a glass, no note paper, no H2O bottled clock was not forward to correct time line. The fact kitchen was bare nothing but stove fridge microwave yet nothing to use nor dish liquid to clean

The management!

Fan in bath was noisy.

Very nice, Very clean. Extremely nice and polite staff, always smiling and attentive.

n/a

The location was nice. The staff was very friendly and helpful. We are not from the area and had questions that they were happy to answer. If we get to the area again we would gladly stay at this ESA.

There was not really anything that I can say we did not like. It was a very pleasant stay in a nice location.

It was in a convenient location

Everything was ok. There was nothing that blew me away or that I didn’t like. The one thing I did notice was that the sire said it would be $110 and when I saw my bill it was $129. Other than that everything was ok.

I liked the price of the stay.

It was too far out from conveniences. The tv remotes didn’t work and the only concern the front desk had was that it was the remote, which was changed twice. Then I was told it was probably the TV. The room was subpar and in need of updates. The carpet was old and dirty. No pics were taken because we were constantly in and out.

Tiffany, the woman that checked me was very nice. I liked having a full-size fridge.

The room was worn-looking; it needed a thorough cleaning and a coat of paint. There was no breakfast - as advertised on-line, that was quite disappointing. The TV remote worked randomly, so that was frustrating.

I was disappointed that only coffee and muffins were available. I don't drink coffee, and would have preferred juice. My daughter took the car back to school and would have preferred some restaurants nearby to walk to.

I picked bad timing to stay at this location. Cleaning of air conditioning units was occurring. The air conditioning workers were very considerate though in trying to keep as quiet as they could along with helping me move my luggage around their hoses that were located in the hallway. I would have like to see a bench outside to wait for pickup.