This is the second time I’ve stayed here. And every time I come back to the Chicago area, I will return here. The staff is very friendly and attentive. The breakfast is vast and convenient. I highly recommend.

The location was perfect, as well as parking. Breakfast is included, which is also a big plus This was my second time staying at this property..

I originally was booked to a room where the water didn't get hot. Also, it was pretty dated with furnishings and the like. However, when I was reassigned to a different room on the same floor, it was like night and day - a two decade difference! The TV was mounted on the wall, there was a refrigerator AND microwave, and it was a better quality overall. Hopefully, this can be the case for all the rooms in the near future. It shouldn't be a "luck of the draw" situation to get a quality room.

I liked the location because it was close to plenty of shopping and amazing restaurants. The room was also nice! I loved the comfort of the bed and the size of the bathroom was also nice

I didn't love the fact that the tv would turn off every time the entry light would turn off automatically. It made watching the TV difficult when I had a few minutes to watch TV. The bathroom didn't have a fan to pull the steam from the shower out. I also didn't like that the hotel didn't have a guest laundry room, but we made it work by finding a close laundromat that was also very clean and had updated equipment.

Plenty of parking. Leisure area in lobby inviting. Access to coffee station 24/7. Complimentary breakfast. Room stocked with coffee packs for convenience. Room had frig. Bed and pillows comfy. Shower/tub had good pressure and lots of hot water. Personnel were friendly and helpful with local cuisine.

An upgrade would be to have microwaves in each room and better quality toilet tissue. The bathroom sink drained slowly.

The breakfast is great. A bonus that is becoming harder to find as you travel. The staff is always super friendly. We have stayed here at least 8 times and never had a bad experience. Great value.

Almost nothing. I must admit the room I had this time just needs a little TLC. The wood part of the furniture is looking pretty worn. Some plaster and patches on the walls was poorly done. No big deal. We will still come back. Just a recommendation.

I was really impressed with the hotel, the room, the lobby area and the breakfast. I also enjoyed the fact that a parking pass was included. The locations was great ,every place I had to go was within 10-15 minuets.

There was a guest who was very belligerent and racist. She caused a commotion and then played the victim. She was truly a "karen"

The staff at the front desk was so nice! Patrick was very friendly and energetic, even though I arrived after midnight. The room was clean, the bed was comfortable. Breakfast was very good. It was nice to have eggs, but they weren't very good. Eggs seemed like they were powdered, but it was better than nothing. Pancakes were very good!

Powdered eggs at breakfast

It was my fifth stay at this hotel. Everything was perfect as usual. Clean, friendly, very good breakfasts.

wifi requires reconnection process with typing password after each return to the hotel or restarting/reloading a device. I think it's unnecessary - it would be better to reconnect automatically.

The value was phenomenal. Honestly, I was almost worried to stay there because the price was so much lower than the surrounding hotels, but I decided to trust the rating and I’m glad did. It wasn’t fancy, but it was perfectly adequate. I’d definitely stay again if I’m ever in the area.

Breakfast wasn’t terrific, but no major complaints.

I spent 5 nights. The hotel was Clean, calm, many families there, staff very friendly, no noise or bad smell, good continental breakfast, good wifi, comfortable beds

No one cleaned the room while staying there. It seems the room service is done only between customers. I had to empty the trash can myself every day and make the beds. I didn’t get toiletries except the first night